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Cautionary tale on using Chase bank for indie business

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101–110 of 282 posts

Re: Cautionary tale on using Chase bank for indie business

#101

I used to have a side gig as the CFO for a not-for-profit (an unpaid volunteer). Anyway, this organization was over 125 years old, associated with a larger organization 80 years older than that, and had the same primary bank for 70 years ... Anyway, my treasurer, who was very smart, insisted we keep enough cash to run for 3 months in a secondary bank. Just in case we were locked out of our primary bank.

this this this

Re: Cautionary tale on using Chase bank for indie business

#103
In 2008 Capital One did the same thing to me. It almost destroyed not only my business but also the rest of my life. They were completely unwilling to work with me and they said that they suspected fraud. There was no fraud, I proved there was no fraud, they still kept my account locked for over 30 days.

Yeah no one tells you when you start your business that your own bank is preying on you.

Re: Cautionary tale on using Chase bank for indie business

#104

Similar experience: Citibank Retirement. I had about $80,000 in IRA/CD's. I'd created & contributed to them over a period of 35 years. Last year, it's time to retire, and Citibank won't give me half the money. It seems that some CD's are for "Cliff Stoll" and some for "Clifford Stoll". Citibank Retirement demanded a "Marriage Certificate, Divorce Decree, or Court Order" to demonstrate that "Cliff Stoll" is the same p…

Infuriating. That kind of thing is what makes me wish I could not have to ever deal with a bank ever again.

Doubly infuriating because it's Cliff Stoll they fucked-with.

At least I know never to do business with Citi.

Re: Cautionary tale on using Chase bank for indie business

#105
post #38

Earlier quoted context omitted.

Congrats on the retiring! Are you still doing the hats & bottles or did you retire from that too?

Thanks D'moy! I'm still having fun with Klein bottles and other topological manifolds. Toying with immersions of the projective plane and several knot embeddings. At the moment, retirement mainly means "start taking out required minimum distributions". All the same, I wonder: How do you retire from a marginally profitable nano-business built upon glass mathematical shapes? How'd I ever reach 74 years old?

Find someone interested in continuing that business under a long term (royalty or such) or short term (lump sum) financial arrangement that is acceptable to you? I think there will be interested people, maybe even within this community (not suggesting I’m one of them, though).

Re: Cautionary tale on using Chase bank for indie business

#106

Another story about a startup and chase, from the person who founded hashicorp, it's a fun read: https://mitchellh.com/writing/my-startup-banking-story (edited since at first I remembered it being more negative about chase in particular -- but it's really just funny!)

Did you read to the end? > I want to make it clear that Chase could've been an excellent banking partner. I never gave them the chance. I never told them what my business does or what I'd use the money for. I never talked to anyone (besides saying what I needed to get off the phone). This story isn't a cautionary tale about Chase, it is rather recounting my naivete as a young, first-time startup founder.

Why would any of that be necessary? They’re a bank, not your parents.

Re: Cautionary tale on using Chase bank for indie business

#107
post #3

I know that it's an extra expense, but shouldn't you get a lawyer involved first thing?

Lawyer would be great but it may be that you have agreed to a contract which says you cannot sue them, only arbitration.

Arbitration isn't necessarily a bad thing. And you probably still want to have a lawyer involved.

Re: Cautionary tale on using Chase bank for indie business

#108

Diversifying in many cases won't help you. If a bank suspects fraud, they can tell other banks about their suspicion, which will cause all banks to freeze your accounts and none will be able to tell you why.

Would this also apply to credit unions? I feel like a credit union is less likely to give a f*** about what some bank tells them, and a bank probably doesn't want to help credit unions anyway. Am I wrong?

Re: Cautionary tale on using Chase bank for indie business

#109
post #46

Earlier quoted context omitted.

It's definitely exacerbated by being a big bank though. If I have a problem with my local bank, I can literally walk into the branch and probably just talk to a VP about it straight-away if needed.

This is even more true at a local credit union. Add in the co-op network of credit unions, where you can go to any branch of any of the member unions (50k+ branches last time I checked, but it's been awhile) and it's hard for me to understand why people bother with these big banks.

Sometimes your credit union turns out to be Patelco and you get locked out for a while [1].

Since we can't vet a bank's IT infrastructure, having multiple bank accounts seems like the only way to guard against certain risks.

[1] https://www.northbaybusinessjournal.com/article/industrynews...

Re: Cautionary tale on using Chase bank for indie business

#110

Earlier quoted context omitted.

Who said you have to deal with a bank? That's not written into law, is it? Try a credit union if you want to avoid banks.

Is the experience that different? I've never tried one, but I assumed the level of bureaucracy must be similar in order to defend against fraud and fulfill regulatory requirements.

At my previous credit union (before moving), the local branch manager knew me and my family (mom, husband, etc) by name. And she either (1) had actual power to make things happen or (2) could just call the person that did in any given circumstance.

This is a medium sized credit union, with a dozen or so branches.

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