Having worked quite deeply with Jira and a host of other enterprise products that target this set of use cases, and having a pretty good understanding of what decision makers are looking for when evaluating these products for fit (I have been that person), what does "AI First" mean? I realize AI is the hype right now and it seems like most products have to pay the AI Tax (i.e. "Yes we're doing AI stuff so you should…
1. Ensuring ticket has enough information 2. Offloading some amount task before someone picks it.
These are the 2 key areas we are focusing and we will launch some features around these in the coming weeks. Would love to hear if there are some other places you feel we can focus on?