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Buying Adobe Photoshop CS6

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Re: Buying Adobe Photoshop CS6

#101

Post by callmevlad »

greggman wrote: post #51
callmevlad wrote: post #31

Not sure if it's just me, but I had absolutely no trouble going through the checkout process and just finished installing several of the apps. I was never asked for a serial number for Photoshop - it seems to be baked in if you install through their installer and log in with your Adobe ID. (Also, paying $30 per month vs $1900+ up front seems to be a hell of a deal.)

$1900 (which version?) Are you buying new or upgrading? Checking their website the upgrade is only $525. As they only come out with a new version about once every 2 years that. $525 to upgrade vs $720 for a 2 year subscription. Even if you were purchasing new it's still cheaper to pay outright. 6 years at $30 a month for the first year + $50 for the next 5 is $3360 1900 + 2 upgrades at 525 is $2950

Buying new. I needed Photoshop, Illustrator, and After Effects for a ~12 month project. Buying each individually would have been more expensive than the suite.

Even if I decide to keep the subscription after the project is over, paying just $400 more over 6 years for the benefit of amortizing my business expenses, not having to worry about being out of date, and not having to predict ahead of time which tools I will need in the future (e.g. if I had purchased the Web Suite a year ago, I wouldn't get After Effects) is totally worth it (to me).

Re: Buying Adobe Photoshop CS6

#102

Post by phaus »

esbwhat wrote: post #90
cledet wrote: post #87

Earlier quoted context omitted.

We're in a digital age. You shouldn't have to do this.

I agree completely. The last two pieces of software I bought were both for a computer that doesn't even have a CD drive. But it still makes me feel better to have the files, in a way that more or less guarantees there's no prerequisite of having a functioning internet connection (implying their server will also need to work in order for the software to)

Having your software come in a box doesn't always mean anything. Take a look at Diablo III. Even though the particular software that you use may work if you have the disk, there's a good chance that the next version won't even have a physical option.

Re: Buying Adobe Photoshop CS6

#103

Post by esbwhat »

phaus wrote: post #102
esbwhat wrote: post #90

Earlier quoted context omitted.

I agree completely. The last two pieces of software I bought were both for a computer that doesn't even have a CD drive. But it still makes me feel better to have the files, in a way that more or less guarantees there's no prerequisite of having a functioning internet connection (implying their server will also need to work in order for the software to)

Having your software come in a box doesn't always mean anything. Take a look at Diablo III. Even though the particular software that you use may work if you have the disk, there's a good chance that the next version won't even have a physical option.

Unfortunately true. TBH The only two things I've needed/bought in the last couple years were an adobe suite (wanted to get one while I was still a student) and parallels, both for my macbook. I run linux on all of my other PCs and use free (as in proprietary but at no cost) or open source software pretty much exclusively so I'll be alright.

Buying software has just left a bad taste in my mouth most of the time in the last couple of years. Good thing I'm not a gamer I suppose.

Re: Buying Adobe Photoshop CS6

#104

Post by franzus »

AshleysBrain wrote: post #78

We sell software online using PayPal. Occasionally PayPal will hold up the sale for mysterious reasons for up to 5 days. Then we have to tell the user that sorry, we know we just need to send them an email with a license key but PayPal are holding it up. I guess payment systems are just slow, probably for security/fraud prevention reasons.

We do sell software, too. But we send the key immediately. In case the payment gets declined later by our processor we just lose one license which is no real cost to us. But a good customer experience is important enough to us to warrant this risk.

Re: Buying Adobe Photoshop CS6

#105

Post by ExpiredLink »

droithomme wrote: post #15

Many years ago the number one page layout program was Quark Xpress. The company decided to save money by firing all their employees who developed the program and were familiar with the code base and save money by outsourcing all development to a code team overseas who was not familiar with page layout software or the Mac platform Quark ran on. This outsourcing team would appear on development boards asking extremely…

> What is the correct way to do this? The original designers ... should have been mentoring the next generation of developers at the company on site.

... and then being fired? Great piece of advice!

Re: Buying Adobe Photoshop CS6

#106

Post by georgemcbay »

jcromartie wrote: post #80
georgemcbay wrote: post #36

Earlier quoted context omitted.

"Adobe in the last 5 years has now let go many of the core developers of their critical products and outsourced their key products to development teams overseas who were not familiar with the product or the fields of graphic design and illustration." I don't know if that's true, but even if I take your word that it is, this really has nothing to do with the OP's problem, which is order fulfillment and not the actual…

I can assure you that every person he talked to during the order process was in an offshore call center somewhere. The order processing is probably outsourced to a third party too. I see no other explanation for something that should be: if (validatePayment()) { emailCustomer(generatedSerial); }

I don't doubt that they are using offshore call centers, but I still don't think the situation is the same as Quark, where the actual end-user product suffered mightily due to the poorly executed offshoring. Adobe's CS products are still pretty great. Overpriced, maybe, but hardly the unusable buggy mess that Quark became.

Re: Buying Adobe Photoshop CS6

#108

Post by CubicleNinjas »

batista wrote: post #64

>And then, the nightmare began. I asked the support person when I should expect my serial number. Expecting an answer somewhere in the neighbourhood of 5-10 minutes, you can imagine my surprise when I was told “in the next 24–48 hours.” We really have trivialized words like "nightmare" to death in the first world.

People's nightmares are relative. Nightmares can often be about trivial things gone awry.

Promising a client concepts, then immediately asking for an extended time, only to learn that you may have to ask again can be considered a nightmare, depending on the client.

Re: Buying Adobe Photoshop CS6

#109

Post by lusr »

jaems33 wrote: post #54
tomjen3 wrote: post #50

Earlier quoted context omitted.

Considering that gimp is out as 2.8 now, and will properly hit 3.0 before this mythical competitor can be written, what does Photoshop have that Gimp doesn't?

Quite a bit. Looking at GIMP's roadmap: - Improvements in the text handling - Automatic layer boundary management - Filter layers and "Layer effects" - Non-destructive editing - Auto-anchoring of floating selection - or better, get rid of floating selections! - Script recording and playback - "Smart objects" Even for me as a mere moderate power-user (I design websites/apps and do photo adjustments), there's four thin…

That's quite a list. I wonder why it takes so long for these features to be supported. Perhaps what's necessary is a new paradigm of development: a core application with composable modules developed by a community on the basis of need. Evolution of standards will be tricky to manage but it seems likely to be inevitable.

Re: Buying Adobe Photoshop CS6

#110

Post by slantyyz »

coenhyde wrote: post #7

I've been trying to buy Creative Cloud for the last month. And frankly I've given up. I've gone back to Pixelmator. I own CS3 and was entitled to the one year discount. However my account at adobe where my copy of CS3 is registered was created many years go and appears to be incompatible with their current systems. My account information says I'm from the USA, which is incorrect, I'm from Australia. So when I try to…

They're just as bad with the downloaded copies.

I bought Photoshop Elements online for the Mac a couple of years ago, and it took two days for them to email me my serial number.

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