A very thorough preliminary report. I've worked for a long time in quality systems, and this is a perfect example of a systemic failure. They've got work being handed off between Boeing employees and 3rd party contractors with insufficient controls in place to verify that very basic tasks are being performed. I'd be curious to know how many non-conformances they typically see during assembly of a plane and whether ma…
Apparently, there are two ticketing systems (one for "history of plane," Boeing internal, and one for "day-to-day onsite work," visible by contractors and Boeing management). The work to fix the rivets was logged in the day-to-day, but management and the onsite staff managed to convince themselves that merely opening the plug to fix the vacuum-seal trim did not constitute "removing" the plug, and since there was only an entry in the history-of-plane log for removing, not opening, they didn't log it there (when the intent was "there's no entry for 'just opening' because there's no such thing as 'just opening', breaching the pressure vessel at all constitutes 'removal of plug'").
The final inspection that should have caught the error would have been triggered by the update in the history-of-plane ticketing queue.
(And as for 'how many non-conformances,' the same source claims that Spirit is one of the few subcontractors with on-site staff at the factory because their parent company delivers such consistently shoddy out-of-compliance product that they are continuously doing final warrenty-work onsite. So maybe "fire that vendor" should be on the docket too).