Live data from Hacker News

Posthog is closing their Slack community in favor of forum

posthog.com

101–110 of 223 posts

Re: Posthog is closing their Slack community in favor of forum

#101

Earlier quoted context omitted.

Discord is much harder to manage, has many security risks, kids raiding your server, exposes emails from every user easily, and has a very shady business model. I would never use it for something professional/business related.

[flagged]

You're right that Discord as a platform provides a thousand ways to make the server more pleasant. But it's not happening by default. The spam/bot control could be extremely improved on their side so that people don't have to use third party solutions by default.

Re: Posthog is closing their Slack community in favor of forum

#102
post #2

Would be nice if forums come back simply because of the searchability. The problem is when they become inundated with users and have too much noise. Maybe it will be just another cycle which will lead back to Slack/Discord after some years and then back to forum after some more.

Discord search is horrendous. The chat and threads are nice, but finding previous messages can be difficult. I feel like there's a opportunity here for someone to make a similar platform with far better search.

But there already is one. It's called a forum :)

Re: Posthog is closing their Slack community in favor of forum

#103
post #63

> useful solutions aren't searchable on our site or via Google. And since their forum does not render without Javascript, it is still not archived on archive.org, and probably not searchable with Bing or Duckduckgo

another reason to stop using SPA and use island base or NO JS web page for informational stuff like forum and discussion. At least displaying of information on the web should NOT depend on JS.

Re: Posthog is closing their Slack community in favor of forum

#104
post #95

I hope this is the beginning of a trend. Depending on some third party to manage my communications with a second party feels dirty and also forces me to clutter up my (in this case) Slack setup. Discord is even more insane in this regard.

Discord is also an especially bad choice, at least for two reasons: it is not searchable, and everything might be gone at any point for any reason, when discord or its automated algorithms feel like it.

How is it less searchable than slack?

Re: Posthog is closing their Slack community in favor of forum

#105
post #91
post #89

Earlier quoted context omitted.

100%. At least use GitHub Discussions.

Github is not good place for this ever since their forced two factor authentication. If you want discussions, you cant demand that everyone gives their phone to a company.

Do they force 2FA only or phones as well? If its just 2FA there is an option to use a TOTP application (e.g. andOTP for Android)

Re: Posthog is closing their Slack community in favor of forum

#106
post #95

I hope this is the beginning of a trend. Depending on some third party to manage my communications with a second party feels dirty and also forces me to clutter up my (in this case) Slack setup. Discord is even more insane in this regard.

Discord is also an especially bad choice, at least for two reasons: it is not searchable, and everything might be gone at any point for any reason, when discord or its automated algorithms feel like it.

I haven’t tried it yet but the somewhat new Discord Forum Channels feature would seem to solve some of your concerns.

https://support.discord.com/hc/en-us/articles/6208479917079-...

Re: Posthog is closing their Slack community in favor of forum

#107

Earlier quoted context omitted.

Matrix is the obvious option for chat style communication without being beholden to a for profit company

IRC

It’s 2024, people aren’t going to go out of their way to setup “bouncers” to keep up with conversation that happens when they’re not online or leave their computer running 24/7.

Yes there’s irccloud to do it for you but you need to pay for that.

Those days are gone. It was great for its time, but the reality is there’s soo many better services for this need today (incl Matrix).

It’s also not searchable on Google either (yes you can run a bot but you could do that on discord/matrix or any other service too).

Re: Posthog is closing their Slack community in favor of forum

#108
post #95

I hope this is the beginning of a trend. Depending on some third party to manage my communications with a second party feels dirty and also forces me to clutter up my (in this case) Slack setup. Discord is even more insane in this regard.

Discord is also an especially bad choice, at least for two reasons: it is not searchable, and everything might be gone at any point for any reason, when discord or its automated algorithms feel like it.

As far as I understand, none of the real time chats are searchable, I don’t know why Discord keeps getting singled out in this area.

Re: Posthog is closing their Slack community in favor of forum

#109

Earlier quoted context omitted.

IRC

It’s 2024, people aren’t going to go out of their way to setup “bouncers” to keep up with conversation that happens when they’re not online or leave their computer running 24/7. Yes there’s irccloud to do it for you but you need to pay for that. Those days are gone. It was great for its time, but the reality is there’s soo many better services for this need today (incl Matrix). It’s also not searchable on Google eith…

It's not that bad either. You can use Ergo as an IRC server, and The Lounge as a client to provide a pleasant experience for small teams without the setup hassle.

Re: Posthog is closing their Slack community in favor of forum

#110

Slack is reviewing and canceling long-standing discounts these days, so there’s going to be many more instances where companies are no longer willing to pay $$ per user per month instead of hosting a forum.

It never made sense to pay per user for a public support-oriented slack.

Internal slack with a finite number of people, that's another matter.

Post reply on HN