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Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

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Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#101
I'm always confused by the framing of these articles. Are companies supposed to help unions form against them? If they supported unionization efforts, why not just save everyone the time and money and listen to employee demands without one?

It's like, you can love your wife as much as anyone, but you are not expected to help her get her own divorce attorney.

Yeah, companies are going to be against unionizing. That's the point of unionizing. That's the bar you have to reach.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#102
post #60

Earlier quoted context omitted.

> Is there something "weird" about that? No, absolutely not, and you can put down the superiority complex. There is something weird though. Getting service from those minimum wage workers is not enough: people also demand their fake pleasure to serve and sympathy.

Humans are all humans. Irrespective of their income level. Not sure what minimum wage has to do with whether or not being polite and pleasant conversation is exchanged.

Economic hardships cause emotional distress, and you can't rationalize feelings. Your civil expectations probably match your income level, but not that below you.

E.g. Not getting enough sleep because your poor neighborhood is a ruckus provokes bad mood, chronically.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#103

I'm always amazed at the stark differences between UPS drivers, and Amazon drivers. UPS trucks are always clean. They follow the rules of the road. The drivers wear neat uniforms, they walk on the sidewalks, they're polite, they're just professionals held to a higher standard. Then there are Amazon drivers. They park blocking half the road, music blasting, the vans usually look like they haven't been washed in a mont…

"lazily toss a package on the porch and walk away" I tried to help an Amazon driver by taking the package from him at the edge of my driveway. He stopped me, told me he had to take a photo of it sitting on my property first. He was very serious about this. I doubt this behavior is from these contracted drivers unless the photo requirement is new and your experience is not.

I think the requirement is basically only in areas that have high rates of people complaining about things not turning up, and even then, Amazon doesn't really seem to care.

For a while, my home had very poor labeling of its address on the building, and getting anything delivered was always a crapshoot of drivers giving up and just picking a random location to leave it instead. They would happily take photos of them having left it at a home that was not mine, not remotely mistakable for mine, and Amazon didn't treat that any differently from the cases where there were no photos at all.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#104
post #60

Earlier quoted context omitted.

> Is there something "weird" about that? No, absolutely not, and you can put down the superiority complex. There is something weird though. Getting service from those minimum wage workers is not enough: people also demand their fake pleasure to serve and sympathy.

At what income level does one need to start treating the customer, that is enabling one to have a job, like a real human being? Why does one's income level dictate how they treat others? I was always told treat others how you would like to be treated.

The better question is at what level customers start treating service employees like real human beings.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#105
post #2

This behavior of legal loopholes to discount workers should be made illegal. The definition of sub-contractor has got to change and/or have laws/policies in place that actually make sense in a sub contractor relationship. These are shell companies that spin up and exclusively deliver for amazon, they aren't gig workers delivering when they want, they have strict quotas.

You don't need laws to enforce this change or behavior, you just need the Amazon drivers to show solidarity and unionize. They can demand (and get!) far more change than the government will ever legislate. The threat of a strike and labor action is far scarier to Amazon than nosey lawmakers that can just be silenced with enough campaign donations.

> You don't need laws to enforce this change or behavior, you just need the Amazon drivers to show solidarity and unionize. They can demand (and get!) far more change than the government will ever legislate.

The problem is, with jobs that do not require more than a driver's license and the ability to read names you are a fungible cog in the giant machinery of Amazon. It's a job that virtually everyone with a half working body can do: no need for special training, certifications, not even language - here in Germany, it's been reported that the Amazon phone app their delivery people use has like at least half a dozen languages.

Fine, you go on strike with your colleagues? Your official employer won't pay as he can't because Amazon pays shit, barely enough to keep the lights on. You keep striking. Amazon will just terminate your employer's contract. Your employer shuts down. Amazon finds someone else willing to start up a "delivery company", and that person finds another bunch of people desperate to make a pittance.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#106

Earlier quoted context omitted.

> This is such a weird American fixation. Here, take my money and hand me my burger and receipt, there's no need for a conversation or a fake smile. You don't care how my day is going, I don't really care about yours. Let's keep this transaction professional and solely focused on this exchange of money for burger. As a Canadian cousin over here, if you can't tell the difference between a smile/a polite "Hi, how can I…

The reality is no matter how genuinly your delivery driver ask "hi how can I help", he/she does not care about it. There is simply no time for him to care about it. Otherwise, you will see your delivery fee increase since.

Great! Delivery fees are already unsustainably low.

Getting a product to my door cannot possibly be free! That cost is simply being borne somewhere.

And since the cost of products isn't rising (or wasn't until COVID), then those costs are being borne elsewhere, and that very much includes the workers who are seeing lower salaries, longer hours, and worse working conditions.

So I say yes, please, bring on the shipping fees. And if that means my delivery person smiles while dropping my package, and then goes home a wealthier, healthier person, then absolutely I am all for it.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#107
post #60

Earlier quoted context omitted.

> Is there something "weird" about that? No, absolutely not, and you can put down the superiority complex. There is something weird though. Getting service from those minimum wage workers is not enough: people also demand their fake pleasure to serve and sympathy.

At what income level does one need to start treating the customer, that is enabling one to have a job, like a real human being? Why does one's income level dictate how they treat others? I was always told treat others how you would like to be treated.

[deleted]

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#108
post #60

Earlier quoted context omitted.

> Is there something "weird" about that? No, absolutely not, and you can put down the superiority complex. There is something weird though. Getting service from those minimum wage workers is not enough: people also demand their fake pleasure to serve and sympathy.

At what income level does one need to start treating the customer, that is enabling one to have a job, like a real human being? Why does one's income level dictate how they treat others? I was always told treat others how you would like to be treated.

>At what income level does one need to start treating the customer, that is enabling one to have a job, like a real human being?

At a sufficient enough and above. Below that the Clerks (as in the Kevin Smith movie) treatment is good enough.

In any case, "treating like a real human being" and putting on a show of smiles and friendliness US-style, is not even close to being the same thing.

In "real" human interaction, we understand the other as a person with their own feelings and mood, and we don't demand from anybody to exhibit a certain cheerful mood for us.

But of course this isn't about real human connection. It's more about "When I pay I demand those serving me to entertain me with smiles and pleasantries". The customer could not care less about the person serving them, or their condition, otherwise. "Real person" my ass.

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#109
post #2

This behavior of legal loopholes to discount workers should be made illegal. The definition of sub-contractor has got to change and/or have laws/policies in place that actually make sense in a sub contractor relationship. These are shell companies that spin up and exclusively deliver for amazon, they aren't gig workers delivering when they want, they have strict quotas.

It would be interesting to try and make that work. It sounds like basically you'd define a monopsony as effectively an employer relationship, rather than a contractual one. But there are lots of regular everyday businesses that work together in a monopsony relationship. Should we force all of them to consolidate into a single business entity? Or does this only happen for larger companies? Or only gig-style companies?

Re: Amazon doesn't 'employ' drivers, but hired firms to prevent them from unionizing

#110

I'm always amazed at the stark differences between UPS drivers, and Amazon drivers. UPS trucks are always clean. They follow the rules of the road. The drivers wear neat uniforms, they walk on the sidewalks, they're polite, they're just professionals held to a higher standard. Then there are Amazon drivers. They park blocking half the road, music blasting, the vans usually look like they haven't been washed in a mont…

I suspect this is very regional. My Amazon deliveries come in a marked van, clean enough, with a uniformed driver. They have been just as personable as the UPS & FedEx drivers, they don't walk through my lawn, they all deliver packages to my doorstep just the same. But the Amazon guy does take a quick picture. Can't really just toss it and walk away. > Reminds me of fast food employee who simply hands your meal out t…

I think even the "outside consultants" can use the Amazon marked vehicles, probably getting them leased cheaply just to as a further f-u to employment law. Just don't hurt yourself on the job, because nobody's there for you when it happens.
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