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Tell HN: Microsoft classifies own emails as junk

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101–110 of 140 posts

Re: Tell HN: Microsoft classifies own emails as junk

#101

Microsoft's disjointed approach to email doesn't surprise me here. They're actively enabling more phishing and fraud by not respecting the DMARC standard or participating in sending aggregate reports. For all that people like to bag on Google recently, Google has worked harder than anybody on this.

> They're actively enabling more phishing and fraud by not respecting the DMARC standard or participating in sending aggregate reports.

Yep. There are situations where they'll simply ignore DMARC aligned messages if they don't like the content, filter them into (admin only) quarantine, and refuse to let you create rules for special cases so you receive important messages.

I know because I've had it happen.

Re: Tell HN: Microsoft classifies own emails as junk

#102
post #41

It would seem they actually do whitelist some of their own stuff - specifically those weird "Microsoft Viva" emails that Outlook users get. A year or two ago, I did get Outlook to classify those emails as "Junk" automatically, by repeatedly reporting them - but then something changed, and after that they never were marked as "junk" again - no matter how often I do report them.

Those e-mails can be easily turned off. I suppose they are not really e-mails, but rather something hybrid that happens on the Exchange server and bypasses the usual e-mail pipeline.

Re: Tell HN: Microsoft classifies own emails as junk

#103
post #90

Earlier quoted context omitted.

What do people not like about Teams? I just started using it with a contract customer and it seems fine. Does what it says on the proverbial tin.

You running 64GB or 128Gb of ram?

Admittedly I'm using a fast machine they configured and issued to me (i7-12850HX with 64 GB), and with a decent (50 Mb/10 Mb) broadband connection. Haven't had to do much with Teams yet, but it hasn't actively pissed me off.

Re: Tell HN: Microsoft classifies own emails as junk

#104
post #9

The fact that Microsoft doesn't just whitelist their own domains speaks to their commitment to strict security measures and good engineering culture. Special cases aren't special enough to break the rules.

Good engineering culture? I hope this refers to something behind the scenes that I as a Hotmail/Outlook user am unable to see. Because UI and product-wise, I don't see much evidence at all that someone of a good engineering culture cares about the experience I'm having with the product. More like a team phoning it in.

Would likely be different teams working on spam detection and on the frontend though. The cultures could vary wildly between them, as well as how they fit into the wider product development flows/structures.

Re: Tell HN: Microsoft classifies own emails as junk

#106
post #9

The fact that Microsoft doesn't just whitelist their own domains speaks to their commitment to strict security measures and good engineering culture. Special cases aren't special enough to break the rules.

Please use "allowlist"

Not everybody cares about this stuff. The majority of HN users come from outside the United States, as previous polls showed. Please stop trying to force us to care about your history and internal political issues, we have enough of our own.

Re: Tell HN: Microsoft classifies own emails as junk

#107
post #9

The fact that Microsoft doesn't just whitelist their own domains speaks to their commitment to strict security measures and good engineering culture. Special cases aren't special enough to break the rules.

Moreover they don't even whitelist their own IPs for some basic checks like SPF, which can be skipped. I have a work email (using Microsoft services) and another company mailing list, which my email is member of (also on Microsoft). At some point sending email to that mailing list triggered bouncing between Microsoft own servers eventually resulting in my email being automatically removed from mailing list. Basic investigation showed that one Microsoft server rejected emails from another one because of bad SPF record. Either company spent months solving the issue with Microsoft. The issue disappeared eventually magically the same way it appeared.

Re: Tell HN: Microsoft classifies own emails as junk

#108

Earlier quoted context omitted.

Please use "allowlist"

Not everybody cares about this stuff. The majority of HN users come from outside the United States, as previous polls showed. Please stop trying to force us to care about your history and internal political issues, we have enough of our own.

I'm not from the United States. But am from a country that has deep racial issues. "Black" items are to be excluded/blocked, while "white" ones will be included/accepted. In a world where there are racism problems in most societies - many of which are about dark and light skin colour - this can be experienced by some as just one more implicit bias of white/black being good/bad.

The standard you walk past is the standard you accept. Happy to eat the downvotes here.

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