Earlier quoted context omitted.
extremely high quality service Really? When's the last time you had to go do something at the post office? It is a nightmare. Dirty building with disinterested workers, and long slow lines. The bulk of the mail I receive is junk mail, and multiple times a week I get my neighbor's mail.
As somebody that moved from Europe to the USA, I can attest that the USPS is the best postal system I have ever encountered. The service level is far above anything I saw in Scandinavia by a long shot. In Iceland the Postal Service is declining really rapidly, so much so that there isn’t even a post office any more down town in the countries biggest city. Yet in the USA you can get a package delivered to your door in…
It's not surprising that as volume has collapsed, prices have increased. However, I don't have any problem with the service, or with going to a kiosk or other shop to collect a parcel.