I think I may have been the first unofficial Thinkpad laptop repair person. When the Thinkpad 700 came out, I was working for IBM managing the PC side of a regional repair center in SE Michigan. About a month or so before their official release, several IBM exec's had production units, and a few of them were already being dropped or broken. It started with a unit in my region, which I was able to repair, and then wor…
http://renaissancechambara.jp/2012/04/26/ibm-thinkpad-701/
Supposedly, the design was inspired by a black bento box. Although primitive by today's standards, it was a solid little laptop that served me well for the tasks I was engaged in at the time -- writing, Web surfing, learning HTML, and playing Doom.
In the late 1990s, I had a house fire. No one was injured, but the butterfly ThinkPad was burned, the exterior case charred and partially melted. There was data on it that I wanted, including a manuscript. I brought it to the local IBM repair center in Taipei. Two young techs were at the service desk, and hardly battered an eye when I took it out of a plastic bag. They got a small electric saw, cut open the case, removed the keyboard, and took out the HD which looked intact. They attempted to connect it to their diagnostic machine but it wouldn't read, unfortunately. But I really respected their attempt.