One of the interview questions I ask all UX Researchers is to open up rottentomatoes, sort recent films by rating and then look at the movies that have the lowest critic scores. Almost always you can see the audience score for those movies is much higher than the critic scores. I then ask why this is the case. The overwhelming majority of answers involve critics being out of touch with the audience, critics being per…
This reminds me of the "why are manhole covers round" question, where people are judged by their ability to come up with clever wrong answers.