Your eBay account has been suspended
101–110 of 154 posts
Re: Your eBay account has been suspended
#102Agreed with your sentiment that there needs to be some due process for these companies. Amazon has been holding $24,000 of my seller accounts proceeds for a year now stating that I "violated their TOS" by using the same IP address as my girlfriend uses (who was also an Amazon Seller). Both my and her accounts had perfect selling histories; weren't selling anything against tos, etc. I've been wanting to take them to c…
They almost definitely have an arbitration clause in the agreement, since companies like Amazon, eBay, Airbnb wish to avoid going to court altogether so as not to establish a precedent. This could be favorable to you because they are more likely to settle without either party incurring a lot in legal expenses, but on the other hand it's likely that the arbitration clause asks that each party split the arbitration cos…
Unfortunately though, I've heard from most sellers in a similar situation that Amazon almost always wins in these arbitration cases. I'm not sure if that's true or not but the amazon sellers forums are ominous on this point. I posted this question there a month ago [0] and invoked a lively debate; but the gist was that it's risky and I could easily expect to lose. How unfair is that.
Maybe everyone on the forum is wrong though and they would be likely to settle. I honestly have no idea because I've heard every manner of different answers.
https://sellercentral.amazon.com/forums/t/suing-amazon-for-n...
Re: Your eBay account has been suspended
#103I recently had to sell a MacBook Pro. Decided to open an eBay account because I never use eBay, and pretty much immediately had it banned. I stripped the EXIF data from the laptop’s photos for fear of eBay not removing them for me - I didn’t want my GPS info exposed. I also accessed the website without a VPN and a fresh Firefox profile with only uBlock Origin. I own a clean email domain and used it for the account. I…
Re: Your eBay account has been suspended
#104I recently had to sell a MacBook Pro. Decided to open an eBay account because I never use eBay, and pretty much immediately had it banned. I stripped the EXIF data from the laptop’s photos for fear of eBay not removing them for me - I didn’t want my GPS info exposed. I also accessed the website without a VPN and a fresh Firefox profile with only uBlock Origin. I own a clean email domain and used it for the account. I…
That was just a collateral damage. There are so many scammers and your behaviors were so suspicious to eBay. To those large organizations, simply ban you straight away would be the least costly solution AFAIK.
Someone else I know and trust offered to sell it for me after I told them I was banned. They have legitimate sales and positive seller reputation that they’ve made, but I was absolutely not willing to risk their seller account getting banned too.
Shoot, they’ll probably get banned at some point too, because we have used the same IP at least once.
eBay failing to provide a functional chat and verification service to correct wrongful bans is the problem here. A company needs to provide a process for resolving its mistakes. People will stop using their service.
Re: Your eBay account has been suspended
#105Re: Your eBay account has been suspended
#106Re: Your eBay account has been suspended
#107I posted this in another thread on the same subject: Not exactly related but: a couple of weeks ago I suddenly had my account 'restricted' on eBay and told I could no longer sell or receive payment for anything I'd sold until I uploaded a load of personal ID documents [passport / driving licence, etc] to confirm my identity. This, after I'd been buying and selling on eBay for 19+ years. Browsing their 'community' for…
I also had a very old account, and sold things infrequently. Went to sell something last year, and they immediately wanted a pile of personal information and bank access that I'm simply not going to give them or anyone like them. And that's how I stopped using Ebay after 20 years. Not like there aren't other places to sell things.
Lol, yeah, Amazon.
No other marketplace comes close to eBay and Amazon when it comes to the number of buyers you can reach.
But that's for "casual" sales, when you need to sell something fast and relatively painless. And/or sell something niche.
Re: Your eBay account has been suspended
#108Rich, coming from the company (apparently with orders coming all the way from the CEO) that terrorized a journalist with shipments of cockroaches, a funeral wreath, a bloody pig mask, and who even traveled cross country to spy on their house. https://arstechnica.com/tech-policy/2021/07/ebay-manager-imp...
Ebay’s head of security was sentenced to two years. This was not very long ago.
That customer support “ain’t so great” is probably one of the lesser concerns for this organization.
Re: Your eBay account has been suspended
#109I recently had to sell a MacBook Pro. Decided to open an eBay account because I never use eBay, and pretty much immediately had it banned. I stripped the EXIF data from the laptop’s photos for fear of eBay not removing them for me - I didn’t want my GPS info exposed. I also accessed the website without a VPN and a fresh Firefox profile with only uBlock Origin. I own a clean email domain and used it for the account. I…
An awkward counterpoint.
This is actually interesting.
You basically executed perfectly on the supposed ultimate solution to staying in control of your data online, at the ideal level most wouldn't have the motivation/discipline to sustain... and it got your account revoked.
Of course it's extremely easy to understand why; you also happened to do everything a fraudulent user would do in trying to cover their tracks. And eBay's detection logic somehow figured that out, and I have to concede the point that it worked as intended. :(
This reveals where we're currently at: eBay can't tell you apart from a scammer, in the same way YouTube doesn't really know who I am and what I want to watch (the homepage feels like a hodgepodge of "throw everything at the wall" and more than anything else carries a fair bit of cognitive dissonance because it's kinda getting it right but just... not).
AI can't discern intention yet... because we're not feeding it enough data.
I'm not sure whether to be cynical, melancholy, viscerally depressed, angry ("man shakes fist at cloud") or what about the fact that the only way to prove individuals' legitimacy and authenticity is to basically mechanize and industrial level of private information sharing.
Naturally you've passed Facebook's bar for authenticity - it's analyzed the data you've provided explicitly, data you provide by interacting with the service, and data provided by those you interact with, and approved it - and so your account is not blocked there, and you can transact.
Considering the child comment you made about anti-fraud-as-a-service, it's kind of sad there isn't a way to allow eBay to access and evaluate the trust ranking Facebook has built. Kind of a "sign in with Facebook" sort of thing, except with a lot more data exchange going on behind the scenes.
A system like this would necessarily need to share a reasonable quantity of data, to overcome the same root-of-trust problems that eg makes fingerprint readers built into laptops generally worthless because they all merely send back a binary (yes/no) "OK, unlock" over USB after processing the fingerprint input inside the controller. (Yep.) Just sharing someone's email address and a binary "this person is legit" flag would expose eg Facebook to 100% of liability if that (entirely automated) decision was incorrect. This idea has almost certainly been thought of a lot and unilaterally shot down within 10 seconds. (Haha, it might even make a good interview question, whoever thinks it sounds good for more than 5 minutes maybe isn't great for a security position initially.)
Further, different services (Facebook, Amazon (online; Whole Foods), Apple, Netflix, Google, eBay, Walmart, etc, ad infinitum) engage with users in different ways, using different risk profiles, and the consolidated summaries of the risk assessments each company builds wouldn't be compatible with each other - at the policy level, because by definition this information is the proprietary, ostensibly-infinitely-valuable thing a company never, ever shares.
Getting something like this to work would be nigh impossible, and would hard-require both incentivization and regulation. I'm not sure how it would get off the ground even then, in much the same way the notion of a car would never pass approval today. (Hmm, but then we have Teslas driving themselves around off the back of utterly sketchy^W^WProprietary™ image processing, so maybe there's a twisted, messed-up chance, hahaha.)
I guess "interoperability" (in name only, lol) would basically look like companies sharing raw metrics and gross inputs and whatnot... oh man, it'd be a dumpster fire of incompatible implementations... and companies would absolutely try to get a leg up on each other by modeling what they shared in increasingly inscrutable ways that skate the line of the regulations.
Because at the end of the day internalizing anti-fraud-as-a-service is kind of a practical competitive thing to do.
Heh, the one thing would would definitely come out of something like this would be an entire ecosystem of startups promising to normalize the evaluation process. I wonder how long it would take for AI to bring us back to the broken position we're in today?
Re: Your eBay account has been suspended
#110I would really like to find a good alternative Endless captchas, randomly asking to login again, holding payments, asking for more and more user data, now demands ID card picture and social security number for selling, dropping PayPal... After 10 years without problems, getting really tired the past 6 months