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Ask HN: Why is Docusign a $50B company?

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101–110 of 348 posts

Re: Ask HN: Why is Docusign a $50B company?

#101
post #93

Earlier quoted context omitted.

That's not true. A court will accept emails and documents attached to them. scanned, name typed, or signed with ms-paint - all valid.

I had the case where one person was signing PDF using the annotate / drawing feature. Didn't work in court, the court claimed the contract was invalid (it was the situation of a founder of a company that was raising on a convertible debt).

That sounds totally absurd. Unless the stipulation was instead for a wet ink signature I just don't see how this could be the case.

You can enter into a contract with even less than a signature (ie: just by accepting payment you can inadvertently end up in a contract), so the idea that a signature wouldn't work except in very specific cases seems pretty weird to me.

I've had very few wet-ink, notarized signatures required of me. Some documents are weird though ie: a picture won't be accepted, but a scan will be, etc.

God it's all so fucking stupid.

Re: Ask HN: Why is Docusign a $50B company?

#103
post #37
post #26

Earlier quoted context omitted.

I've signed PDFs digitally overlaying a digital version in Preview on a Mac, which is free -- for all parties. I'm not sure how much more legal wiggle room there is for that version vs Docusign. Either way, as noted, DocuSign has other features.

This is my favourite lifehack. I don't own a scanner and signing docs can be a pain without it. A very few places will reject the Preview-signed copy, wanting a hand signature, but you can filter the pages a bit (tilt slightly, add noise) and they won't know the difference.

That’s clever but all the documents I recall not being able to e-sign also wanted me to return the original by post. At that point there’s not much point faking it I guess. Feels ridiculous though!

Re: Ask HN: Why is Docusign a $50B company?

#104
post #83

Earlier quoted context omitted.

What moat? Does Docusign have some special legal status that I'm not aware of?

the moat at the bottom of Monopoly Hill filled with the tears of those who were beaten to it

I don't understand what you mean by that. I run a business and I use HelloSign for document signing and it seems like an effectively identical service. I don't see why some other service can't come along and undercut Docusign

Re: Ask HN: Why is Docusign a $50B company?

#105

My guess - DocuSign has a hard to penetrate moat: It's known and accepted in courts. Everything else doesn't really matter. Imagine you're a legal department. You have to choose between DocuSign, which you know the court will accept, or a competitor. DocuSign costs 10x as much as the competitor. But that's nothing compared to the cost of litigation, or worse, the cost of losing litigation. So you will likely choose D…

All the court filings I've ever made electronically I've used the (stupidest fucking) system, which is called Conformed Signatures. You basically just type your name and put "s/" in front of it. That's supposed to tell the court you've got an original signed in pen and ink stashed in a drawer somewhere, but the reality is that no lawyer I know of actually has such a thing. https://www.cogencyglobal.com/blog/getting-d…

which country / legal system are you describing ? Among nations worldwide, there is a massive disparity in IT and in execution of legal agreements at all, for that matter, I would guess...

Re: Ask HN: Why is Docusign a $50B company?

#106
post #93

Earlier quoted context omitted.

That's not true. A court will accept emails and documents attached to them. scanned, name typed, or signed with ms-paint - all valid.

I had the case where one person was signing PDF using the annotate / drawing feature. Didn't work in court, the court claimed the contract was invalid (it was the situation of a founder of a company that was raising on a convertible debt).

Can you share the Pacer link?

Re: Ask HN: Why is Docusign a $50B company?

#107
post #37
post #26

Earlier quoted context omitted.

I've signed PDFs digitally overlaying a digital version in Preview on a Mac, which is free -- for all parties. I'm not sure how much more legal wiggle room there is for that version vs Docusign. Either way, as noted, DocuSign has other features.

This is my favourite lifehack. I don't own a scanner and signing docs can be a pain without it. A very few places will reject the Preview-signed copy, wanting a hand signature, but you can filter the pages a bit (tilt slightly, add noise) and they won't know the difference.

Seems ridiculously insecure for those to be accepted. Given just one signed document, a fraudster could copy and paste your signature into literally any number of other documents.

Re: Ask HN: Why is Docusign a $50B company?

#108
post #61

Earlier quoted context omitted.

The “extraordinarily difficult to do very well” part gets ignored here by most people DocuSign’s feature list is huge. It’s not just overlaying a signature on a doc. It’s a massive and complex app that most people will ignore or trivialize, but that shit just works. Mark all the signature locations? Multi-user? Chained dependencies? Recording and redownloading later? SSO Audit / identification Salesforce integration?…

Some of these may have been difficult when DocuSign was founded, but I'm not sure anything you've mentioned is technically hard today. FWIW I sign a lot of documents (CEO of a company) and I use HelloSign/ Docusign interchangeably. Honestly, there's 0 meaningful difference, except I found HelloSign a bit easier to onboard, and I'd rather support them since I think the entire market of "sign a fake piece of paper" is…

[deleted]

Re: Ask HN: Why is Docusign a $50B company?

#109
post #78
post #61

Earlier quoted context omitted.

The “extraordinarily difficult to do very well” part gets ignored here by most people DocuSign’s feature list is huge. It’s not just overlaying a signature on a doc. It’s a massive and complex app that most people will ignore or trivialize, but that shit just works. Mark all the signature locations? Multi-user? Chained dependencies? Recording and redownloading later? SSO Audit / identification Salesforce integration?…

In terms of features, all the things you listed aren’t technically very impressive. While I recognize their value, a potential competitor could replicate them within a reasonable timeframe. What they couldn’t replicate is the brand name.

Lots of technically quite simple things are enough work that people will happily pay a company you do it. Did nobody here learn from the famous Dropbox comment?

Re: Ask HN: Why is Docusign a $50B company?

#110
post #5

I haven't found free, open-source solutions, but HelloSign[0] is a decent solution if you only need to sign documents a few times per year. Their free tier supports three documents per month. They make it look like they only have paid plans, but you can sign up without a credit card for a free tier. [0] https://www.hellosign.com/

These open source solutions aren’t explicitly for PDF signing but they can in theory be combined with PDF.js

https://github.com/brinley/jSignature

https://github.com/szimek/signature_pad

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