Very bitter and to the point. I regularly wonder, do the people who want features like these installed — feedback form, "support chat" windows of various degrees of fakeness, subscription offer popups jumping in your face, and other absolutely baffling obstacles — really use their own web sites? Have they ever had to?
As someone who used to work for one of those companies selling a « support chat » platform, no, they don’t. The marketing and sales departments never targeted the editorial/dev team of a website/company but directly the sales department or an upper management department of the potential new customer. Chances are that the developers of those websites have to suffer those bullshit integrations as much as you do. And th…
Funny story: at my previous job the widgets were disabled "forever" from the site (via a cookie) once you logged with your company email. Marketing and marketing devs had emails in another domain to test their widgets.