Earlier quoted context omitted.
This is pretty mild as "calling outs" go. I would summarize your first two points as "there is tremendous demand for this concept". Your first point is that this basic concept has been so successful that governments have felt the need to regulate it to combat its adverse effects, which is a risk Airbnb is pretty well aware of. In fact, all of the adverse effects you list are true of hotels as well, except for "shorti…
Good points. Well stated. I clearly have overstated the VRBO vs. Airbnb customer satisfaction. I've changed it in my original post to reflect that correction.
Which is to say, Airbnb says you have to have do due diligence yourself (which some people won't do, and will have bad experiences), whereas VRBO filters for you, but you will end up paying more on average.
That's to say, if asking which business model is better, I think you have to go 100% with Airbnb. Giving users more power makes them like you better in the long run, and even if there are more flakes, there will also be 10x more enthusiasts (potentially even celebrities which become investors/advisers). Customer enthusiasm isn't something you can immediately capture via looking at reviews, but I think the market is closer to the truth in its valuation then you are in your "call out."