The article argues that there is no useful measure that operates at a finer grain than “tasks multiplied by complexity”. I think that complexity is hard to measure and therefore easy to game. At GitLab we only measure tasks completed, the number of changes that shipped to production, with the requirement that every change has to add value. This measure has been used throughout R&D https://about.gitlab.com/handbook/en…
Your proposed law has been tried for many years, by just as many good-willed people who believed their measures would result in target increases. In fact, the entire industry is being bombarded by one such methodology that includes those measures: Scrum. Must we really repeat the years of complaints, criticism and debates to show any measure can get warped and gamed to the point it only vaguely resembles a tool of pr…
Isn't gitlab known for disastrously poor infrastructure with all the long outages? I.e. the exact things where people need to take their time to tackle bigger technical problems, not complete short tasks. I guess this attitude explains it, at least partially.