Live data from Hacker News

Amazon hid its safety crisis

revealnews.org

101–110 of 143 posts

Re: Amazon hid its safety crisis

#101
post #16

Earlier quoted context omitted.

> And yet Amazon has no real interest in solving its counterfeit problem I don't get this Amazon hate. Weren't they the ones who originally came up with the idea for putting purchaser reviews with the product, and the 5-star rating system? It seems like their solution was to 'crowdsource' the problem. Now people have learned to game the system, but I buy plenty of electronics from amazon and from ebay, and I'm carefu…

purchaser reviews with the product No. Companies have been doing this for as long as there has been advertising and mail-order catalogs. Did Amazon do it on the web first? Unlikely, but cannot be proven. and the 5-star rating system Also unlikely. The five-star system has been around for at least a century. In digital form, I had it on one of the first web sites I built, around the same time that Amazon.com launched,…

https://www.bloomberg.com/news/articles/2009-10-15/amazon-tu...

As I linked elsewhere, Bloomberg seems to think they were the "first successful online retailer to embrace consumer views".

Re: Amazon hid its safety crisis

#102
> [I]n April 2019, Amazon contracted with a new clinic for its injured Colorado workers: Advanced Urgent Care & Occupational Medicine, a local operation that promoted itself online as “OSHA-Sensitive.”

> According to the Advanced website, Julie Parsons, then its occupational medicine medical director, believed in “treating injuries such that they are not OSHA recordable, if possible.”

> A nurse practitioner who worked at the clinic said she dreaded seeing Amazon patients because she didn’t think she would be able to treat them appropriately. She said she remembers an Amazon worker who came to the clinic in a lot of pain from a wrist injury, crying and asking, “Can’t you do something?”

> “I’m really sorry,” the nurse practitioner recalled telling her. “There’s really not a whole lot I can offer you right now.”

Is there a RICO-equivalent to medical malpractice? This is conspiracy and fraud, aside from what should be a blistering class action lawsuit.

Part of the reason I don't think we should tamp down too hard on a lawfirm's share of monetary damages is because there should be large (well-funded) firms who would salivate to take on such a case against Amazon, even if it could take 10 years to go through, even if it might fail in the end.

Re: Amazon hid its safety crisis

#103
The article takes aim at Bezos's famous "14 Leadership Principles" [1] and I think very wisely so.

These principles are severely lacking. The word "ethic" does not appear. Even the bullet point devoted to employees is framed entirely around employee output ("Leaders raise the performance bar with every hire and promotion.").

> Leaders have relentlessly high standards — many people may think these standards are unreasonably high. Leaders are continually raising the bar and drive their teams to deliver high quality products, services, and processes. Leaders ensure that defects do not get sent down the line and that problems are fixed so they stay fixed.

Read this in the context of their current behavior around factory workers to understand how sick the mindset truly is.

Leaders should have relentlessly high standards for themselves. They should not expect humans to perform manual labor at super-human levels. That's called abuse.

[1] - https://www.amazon.jobs/en/principles

Re: Amazon hid its safety crisis

#104
post #101

Earlier quoted context omitted.

purchaser reviews with the product No. Companies have been doing this for as long as there has been advertising and mail-order catalogs. Did Amazon do it on the web first? Unlikely, but cannot be proven. and the 5-star rating system Also unlikely. The five-star system has been around for at least a century. In digital form, I had it on one of the first web sites I built, around the same time that Amazon.com launched,…

https://www.bloomberg.com/news/articles/2009-10-15/amazon-tu... As I linked elsewhere, Bloomberg seems to think they were the "first successful online retailer to embrace consumer views".

Too many qualifiers to be meaningful.

Re: Amazon hid its safety crisis

#105

Earlier quoted context omitted.

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

That’s why we have a government, to adapt society to an ever changing world. You can postulate as to _if_ government will step in an enact the requisite policies (UBI, Retraining, ect) but it doesn’t take a big imagination to see a world post-automation. There’s even a whole TV series set in such a world: Star Trek.

The nature of government is reactive, not pro-active. Except when they are stepping forward to propose a solution that won't work for a problem that doesn't exist for virtue/positioning points.

Star Trek is a great fantasy, but we are a long ways away from that. (Culturally, politically, legally, technologically and economically)

Re: Amazon hid its safety crisis

#106

Earlier quoted context omitted.

Is that a failure of capitalism or of our education systems or simply an oversupply of humans?

An oversupply of humans?

Well, we do replicate. Maybe not as much as rabbits.

And, recently, we die less in childbirth and infant-hood. So - even with falling childbirth rates, we still tend to multiply a bit.

But given that absolute and relative global poverty rates and starvation rates and disease mortality rates have plummeted and population grows dramatically - it becomes a resource allocation problem.

Germany (for example) needs more laborers because of plummeting domestic birth rates. The retired community's social net requires young tax-payers to pick up the burden. Demographics are screwing with this math. Somalia or Syria (for example) have a lot of folks that need to escape. Problem: Once Turks or Arabs or Persians or Somalians or Syrians or Northern Africans get to Germany - they may or may not want to learn the language - but as refugees, they get full public benefit. And are not willing to learn or work to support retired Germans (this is an isolated example).

Maybe we have an exploding population in all the wrong places? (I am not recommending genocide - just: It is a wicked problem)

Re: Amazon hid its safety crisis

#107
post #39
post #8

Earlier quoted context omitted.

The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled Here's an old Kiva Robotics video that shows how picking works.[1] It's an utterly mindless job. An automated laser pointer points to the bin from which to take an object. A lighted button shows which box to put it in. A new bin then moves into position, and this goes on. Training time req…

> It's an utterly mindless job I worked as a picker/packer one summer. This is an understatement, even before the robots did the walking for you. It's interesting that the only thing left is to make a robot that can handle the objects to be placed, currently they cost more than minimum wage human labor unless the thing being picked is designed to be handled by a machine. Ultimately that's what I think will happen, th…

While I worked with robotic manipulators back in 2006 this was called the grasping problem (apparently still unsolved).

Re: Amazon hid its safety crisis

#108
post #101

Earlier quoted context omitted.

https://www.bloomberg.com/news/articles/2009-10-15/amazon-tu... As I linked elsewhere, Bloomberg seems to think they were the "first successful online retailer to embrace consumer views".

Too many qualifiers to be meaningful.

Which qualifiers make it unsupportive of the point? Given it was already specifically talking about customer reviews, I think it's plenty meaningful.

Re: Amazon hid its safety crisis

#109
post #97
post #15

Earlier quoted context omitted.

Well, until it's fully automated, human safety is still important. I think the problem we have is that destroying a human body with mindless repetitive tasks is often still "cheaper" than engineering an automated solutions. It is simply cheaper to feed off desperation than to value human lives, and there is the engrained notion that humanity cannot be productive without putting humans into positions of desperation. T…

>It is simply cheaper to feed off desperation than to value human lives When the inherent costs are externalized, of course. The public pays the bills of these people who can't afford medical care or end-of-life expenses. My last job was a late-night warehouse position, where the hazard pay of 50¢/hr in no way covered the health consequences of a disturbed and atypical sleep schedule (driving heavy machinery, in my c…

> The public pays the bills of these people who can't afford medical care or end-of-life expenses.

Just privatize it! The human meat grinder will be perfected.

Re: Amazon hid its safety crisis

#110
post #91
post #39

Earlier quoted context omitted.

> It's an utterly mindless job I worked as a picker/packer one summer. This is an understatement, even before the robots did the walking for you. It's interesting that the only thing left is to make a robot that can handle the objects to be placed, currently they cost more than minimum wage human labor unless the thing being picked is designed to be handled by a machine. Ultimately that's what I think will happen, th…

That only thing left is also one of ultimate problems in robotics. What’s brilliant(and inhuman) about Amazon is they don’t push it but just wait for the technology to mature while humans cheaply do it.

They tried. But on the cheap. There was the Amazon Robot Picking Challenge.[1] That ended in 2016, with the best systems far worse than a human.

[1] https://www.bbc.com/news/technology-36702758

Post reply on HN