Earlier quoted context omitted.
Until you invent anti-gravity, VTOL will always be (i) very energy intensive, and (ii) and very disruptive to the surrounding environment. This is both in terms of noise and air turbulence. Self driving is something that may be solved and can become practical for popular use with current and near-term foreseeable technology. Everyday mass use VTOL is not. Sorry, the Jetsons lied to you.
Black hawks are quiet enough for specops teams to use them in urban raids like the Bin Laden one.
The modifications probably required huge trade-offs in cost/performance and might still not be quiet enough for daily use in urban/residential areas.