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Apple sends a letter to Hey: Change your app or get out of the App Store

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Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#101

Earlier quoted context omitted.

It's a different matter whether 30% is a valid cut for Apple to make on Hey In App subscriptions. But $2,400 (8*$300/year?) for the delivery and update, notifications and Siri integration etc to millions of apps/devices sounds a pretty good deal.

+ the hardware mandatory to build and submit Apps to the AppStore, right?

Yes. Apple forces you to buy their overpriced hardware if you want to develop for their platform.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#102
post #87

Earlier quoted context omitted.

It's a different matter whether 30% is a valid cut for Apple to make on Hey In App subscriptions. But $2,400 (8*$300/year?) for the delivery and update, notifications and Siri integration etc to millions of apps/devices sounds a pretty good deal.

actually you can't use an enterprise license for the app store. https://developer.apple.com/programs/enterprise/ it clearly says that: > Please learn about the Apple Developer Program first. The Apple Developer Program is the right option for most organizations that want to distribute proprietary, internal-use apps. It allows you to use Apple Business Manager, Ad Hoc distribution, or redemption codes to privately dis…

OK - so its $800 - that makes the services provided by Apple even more value for money

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#103
A curious thought experiment here is: what would the situation be in the case of a hypothetical third-party app that provided access to your Hey email?

(I mean via some API that Hey offered - I think they don't actually offer one, but it's a hypothetical.)

You would obviously still need a paid Hey account to use such an app, but there would be no way for the app's providers to enable you to sign up for one using Apple IAP. What then?

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#104

Would it be more fair that - developers paid a hosting subscription for their app - pay for bandwidth used by the app downloads - pay for each update review - optional pay for promotion - Apple would not block legal content, just put it under a new category of stuff Apple disaproves but is legal. This would fix a part for the issues with stores, Apple can't say that they are hosting your app for free anymore or that…

That's absurd. The app store is not a service to developers but to consumers that Apple uses in order to have a working ecosystem.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#105
post #31

Earlier quoted context omitted.

Isn't that a little like comcast charging websites for access to their customers? What if I bought an iphone, I am ONLY allowed to install apple apps on it, and I want the basecamp app?

> Isn't that a little like comcast charging websites for access to their customers? Not exactly, as Comcast don’t provide the infrastructure to Basecamp to host and deliver the binary of its app. Basecamp can’t be said to be ‘freeloading’ on Comcast. Basecamp would come back and say ‘well, we pay our developer fees’ but developer fees don’t differentiate whether Apple has to maintain app updates for hundreds of downl…

>Not exactly, as Comcast don’t provide the infrastructure to Basecamp to host and deliver it’s service.

Neither Comcast or Apple provide any infrastructure to Basecamp for hosting. They are just in charge of delivering the ways and means of accessing their platform.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#106
post #17

Maybe they should follow what Netflix is doing, since they don't have in-app purchases in iOS which is why they don't allow registrations at all and force you to sign up on the web. Not sure about Netflix's Android app though, but Google has sort of done this to Epic Games but only allowing logins and no registrations + card checks might bypass the Apple 30% tax.

I thought that was what they hey app was doing

> Users cannot use the app to access email or perform any useful function until after they go to the Basecamp website for Hey Email and purchase a license to use the HEY Email app. This violates the following App Store Review Guidelines

The problem is it's not classified as a reader app according to Apple's guidelines. If you are not a reader app and there is something to be purchased, you must also offer in app purchases.

> if an app is a way to exclusively consume content purchased elsewhere, like songs or movies or podcasts, they don't have to have in-app purchases.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#107
post #60

Honestly, Apple's response is actually pretty reasonable, all things considered. Read the full letter — it was clear, fair, and professional — despite coming off the back of a lot of bad press. I see plenty of comments are focussing on this quote, re their Basecamp apps: > These apps do not offer in-app purchase — and, consequently, have not contributed any revenue to the App Store over the last eight years Apple hav…

Why does Apple need revenue from Basecamp (or any content provider)? They don't have any cost whatsoever associated with this content deliver. You already paid for the phone, $$$. The network isn't theirs; Apple takes zero part in the content delivery. Apple provides no content; that's all Basecamp.

This is just Apple noticing money being changed hands, and inserting themselves into the process so they can extract a cut. Get their beak wet, as it were. Not for value received, because there is clearly no value add here.

And the hoops they jump thru to make sure they get their cut! Locking down the phone; a walled-garden marketplace (you can't go anyplace else); the threat of revoking the app from a customer phone(!) if you don't toe the line.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#108
post #15
post #10

Apple’s position is clear and legal, and it’s how the economy works including the proposed hey.com business model . There’s no antitrust violation here, so pay your fees or go somewhere else. Apple don’t owe hey.com a place in the App store, just like hey.com doesn’t owe me a free email address @hey.com.

I wish I could downvote you. What apple is doing is much worse than microsoft ever did, and they deserve to get a big antitrust lawsuit against them. Just because their own rules say 'everybody owes us money' doesn't mean that it's legal.

This isn't about money. If the app had free registration inside the app it would pass the guidelines.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#109
post #60

Honestly, Apple's response is actually pretty reasonable, all things considered. Read the full letter — it was clear, fair, and professional — despite coming off the back of a lot of bad press. I see plenty of comments are focussing on this quote, re their Basecamp apps: > These apps do not offer in-app purchase — and, consequently, have not contributed any revenue to the App Store over the last eight years Apple hav…

Some people are going to quibble with you over the costs paid for developers licenses, but I think that's missing the real problem.

Apple is welcome to provide a platform for developers to distribute apps on, on that platform I believe they should be able to charge whatever they determine is reasonable.

Apple SHOULD NOT be allowed to have a legal monopoly on making that platform.

It's not really a fair price (doesn't matter what it is) if there's no alternatives because you've literally blocked them from competing.

This is the problem.

Re: Apple sends a letter to Hey: Change your app or get out of the App Store

#110
post #87

Earlier quoted context omitted.

actually you can't use an enterprise license for the app store. https://developer.apple.com/programs/enterprise/ it clearly says that: > Please learn about the Apple Developer Program first. The Apple Developer Program is the right option for most organizations that want to distribute proprietary, internal-use apps. It allows you to use Apple Business Manager, Ad Hoc distribution, or redemption codes to privately dis…

OK - so its $800 - that makes the services provided by Apple even more value for money

Sure, it might be decent value to a company. It's still not zero revenue as Apple likes to frame it.
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