Students are failing AP tests because the College Board can’t handle HEIC images

>"Our system broke, you're screwed now, sorry" is never an acceptable answer.

That's not what happened at all. The college board admitted their fault and are letting students take the test again. Even without that, they mentioned in their FAQ that JPEGs and PNGs are the only file types acceptable and even sent out a tweet (which should have been an email) a week before especially for iPhone users to let them know how to take pictures as JPEGs.

I agree with the people blaming the board for not having a standard image input field that lets the OS know when to convert images to JPEG but that is their only fault and I wouldn't have thought of that as a bug deal if not for this issue. While I'm all for open source media formats replacing what we have, HEIC certainly isn't big enough to be considered as among standard input options. Also, isn't Apple themselves infamous for not supporting certain formats throughout their devices?

Generally I agree with your point but this isn't your uncle's homemade public photo gallery. These are people's lives on the line. These kids have no say in whether they think they should take these exams. And because of that yes it is absolutely College Board's responsibility to

1. Correctly label their expected stream types. 2. Test all of the most popular devices before having something this broken in production.

What about a kid that's using a cheap android tablet from aliexpress? Are you arguing that the company nobody's ever heard of is at fault for not programming their tablet to use the correct image format? I agree that they should probably be using JPEG but that doesn't mean College Board is off the hook for making it easy for a user to not be able to use their product for something this important.

> and you got a good taste of what a college course is like.

I did not take the AP chemistry exam and did not take any college level chemistry. I did take two years worth of AP English and earned college credits taking those exams. I also minored in English in college.

Overall, I found my college level English classes to be significantly less challenging than my high school AP classes. The AP classes were grueling but also worthwhile. Each week we wrote one to two essays in class following old AP prompts. Leading up to the exam we were writing three essays a week. In addition, we covered about three times the amount of literature that regular English classes at the same grade level covered while also having required summer reading and book reports due at the beginning of the school year.

The classes killed my interest in reading fiction and I have probably read less fiction in the last 15 years than I did during those two classes. On the other hand, I was surprised by how poor some of my peer's writing skills were when I started taking 300 and 400 level English classes in college. I was thankful for the AP classes when I saw how far behind some were.

I'm not the greatest writer. However, those classes, and the excellent teachers who taught them, gave me the ability to write. Before those classes I struggled to write the very few essays I was required to write. Afterwards, I churned out essays with ease while my peers struggled to meet the minimum essay length. The experience was one of my most important educational experiences.

Okay so JPEG for the rest of eternity then?

> Mail back the worksheets, have the food-delivering schoolbuses pick them up, drop them off at the school every week or so, or just do photos-to-PDF on a phone and email them. Or they could just give each kid workbooks and textbooks like they did when I was in school but that's out of fashion now for no reason. eyeroll

I'm a college teacher and my wife is a high school teacher. Education is much more complicated than eyeroll suggests.

For one thing, teachers would not accept physical papers in the present state of the disease. Even if a district says papers are OK after they have sat for three days (or whatever), that means that (1) they get picked up delivered to some repository (2) they would sit there for days (3) the teachers come and get them (delivering to the teachers would mean more decontamination time) (4) they take a day or two to grade. So assignments on Monday might be ready the following Monday? Then the teacher writes an email, "John you did the wrong page. Please resubmit." It is just not workable. (On my assignments there was something like a 10% confusion rate, for instance where someone did 1-10 odd instead of 1-10. I sympathise. It is a confusing time.)

I did photos to PDF. After two or three weeks of back and forth with my students we got so that most of them would reliably send legible one-PDF-per-assignments. Again, life is more complicated than, "Any moron can do this."

Finally, email is not a panacea. Having a hundred students emailing their assignments is an invitation for disaster. I was able to go through the college's system (we use Canvas) so it kept track of who sent what and when they sent it. As this article points out any large system has issues, but these systems exist for a reason. I and my students had issues and just had to work around them. With patience and good will we figured it out.

That's what happens a lot in education. People have all kinds of life situations, there are all kinds of tech and comfort with tech, etc. It is complicated.

Folks who are not teachers but are interested in some of the issues could check out the last dozen or so epsidoes of Mr Barton's Maths Podcast http://www.mrbartonmaths.com/podcast/ which are about teaching from home for primary and secondary teachers. Really good stuff.