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Our Tesla Model 3 Suffered a Failure While Parked

caranddriver.com

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Re: Our Tesla Model 3 Suffered a Failure While Parked

#101

Post by nerdwaller »

AngryData wrote: post #74
nerdwaller wrote: post #59

Earlier quoted context omitted.

True, though some cars fall into “limp mode” making it challenging to drive very far. That typically limits the max RPM if a potential catastrophic drivetrain issue is detected while not also stranding you.

If a car is in limp mode though you probably shouldn't be moving it at all unless you have already committed to writing it off.

I don’t think that’s true, though it may depend on the make and model - the related service manual should be consulted. Limp mode is intentional and is mostly meant to limit function while sensors may be disabled, compromised or uncertain. There’s a sensitivity to drivetrain timing that narrows as RPMs increase (e.g. approach redline), limp mode seems to mostly use sane defaults for everything to avoid catastrophic failure in that type of scenario.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#102

Post by alphabettsy »

Buge wrote: post #57
bigcloud1299 wrote: post #7

Recently my bothers Ford Focus had service engine light that had come on and vehicle was shut down. He had it towed to ford. which let him know that they recently had a recall on the model and they knew the exact issue. He was neither given rental nor Uber or loaner etc. he had to talk to his insurance company which also did not include recall as a clause so he had to rent. This sort of shit happens to all cars. Alth…

I wonder if Tesla gives different service for Model S vs Model 3.

Forum messages suggest this is the case.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#103

Post by taborj »

013a wrote: post #51
bigcloud1299 wrote: post #7

Recently my bothers Ford Focus had service engine light that had come on and vehicle was shut down. He had it towed to ford. which let him know that they recently had a recall on the model and they knew the exact issue. He was neither given rental nor Uber or loaner etc. he had to talk to his insurance company which also did not include recall as a clause so he had to rent. This sort of shit happens to all cars. Alth…

Any high-end dealership I've been to will give loaner cars during any service. The Audi dealership near me will usually give you one of their A4's if its scheduled enough in advance, and for more "emergency" service if the lot loaner isn't available they'll ferry you down the road to a little car rental shop and pay for whatever they have in-stock. I mean, to be clear: You "pay for it" with the fact that an oil chang…

My local VW dealer gives loaners if the service is scheduled in advance, or turns out to take longer than anticipated. They'll drive you just about anywhere if for some reason a loaner isn't available, including home or work.

They're not top spec loaners, generally, but they're usually newer than what you rode in on.

And oil changes are only $70 for full synthetic, though I do the routine stuff myself. But the point is, not everywhere that gives loaners overcharges for routine maintenance. $70 is cheaper than the JiffyLube.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#104

Post by jessriedel »

alphabettsy wrote: post #100
jessriedel wrote: post #96

Earlier quoted context omitted.

See "probably much, much less" (since diagnostic systems have many false negatives, and only work on some subsystems) and my argument about wet conditions (which causes greater than 4% of accidents). Furthermore, the absolute number of accidents is not a sensible number to look at unless you're also totaling up the absolute number of drivers inconvenience. Both the absolute number of accidents and the absolute number…

Probably much, much less is meaningless since it means nothing. I’m pretty sure if there are 20,000 serious accidents per year and some lines of code alone prevent 100 (0.5%) that’s noteworthy.

First, you are not engaging with any of the points in my reply. (Do you disagree that the fraction of accidents that diagnostic systems can plausibly stop is Second, you keep suggesting that I made claims about this being "trivial" or "noteworthy". I did not. I made a claim about what would be a good system, not the notability of the absolute number of accidents stopped.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#105

Post by ogre_codes »

yesplorer wrote: post #54
ogre_codes wrote: post #29

I was very disappointed that the author's idea of Catastrophic was far less interesting than what I pictured in my head. It's definitely not the only time an expensive car has failed in the first 6,000 miles of use. Also, the author's assumption that ICE cars don't fail while parked is a bit of hairsplitting. This isn't much different from any of the dozen or so times I've driven somewhere and discovered my car won't…

He's not the one saying it. The notification he received from tesla implied it. If my car has suffered a failure and will no longer drive, I'm likely to consider that catastrophic as well, especially for such a new, expensive car.

The other day my truck battery died while it was parked. I didn't describe it as a "Catastrophic failure while parked", I tell my friends "My truck didn't start".

My daughter's VW had trouble and the engine died while she was doing 70 miles an hour. She pulled over, got out and watched it burn to the ground in front of her. I'm not even sure I'd call that a catastrophic failure, but it's a lot closer.

When I hear something is catastrophic, I expect it to be more interesting/ impactful than a failure to move.

I was mostly being tongue in cheek in my original comment, but seriously, what happened is his car wouldn't start and had to be serviced. If this were any other make/ model of car it wouldn't be a story.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#106

Post by simonsarris »

teachrdan wrote: post #80
bryanlarsen wrote: post #76

Earlier quoted context omitted.

Sure, just 2 weekends ago I tried to boost a friend's Highlander. A few more miles but otherwise met all conditions. They spent several hours on the phone with the help desk, but nobody could do anything on a Sunday. They ended up staying an extra night in the hotel without any sort of assurance it would be a quick fix the next day. And yet Toyota is considered one of the good brands.

That's an interesting story, and I did some quick research to compare the two models. It looks like the Toyota Highlander sold almost twice as many cars in the US in 2019 (~219,000 vs ~114,000) and costs about $20,000 less for the most-expensive model. This is, in my opinion, not an apples to apples comparison. I know most of us at HN--me included!--want Tesla to succeed, but I am again surprised that people are so q…

> and costs about $20,000 less for the most-expensive model

That's not the price of the top-end Highlander, which is the AWD Platinum, which is $48,800 (without any options).

https://www.toyota.com/configurator/build/step/accessory/yea...

The highest priced Model 3 is the Performance, at $56,990 (before $1,875 tax credit)

Re: Our Tesla Model 3 Suffered a Failure While Parked

#107

Post by aaomidi »

ogre_codes wrote: post #91
teachrdan wrote: post #52

Earlier quoted context omitted.

I am honestly surprised by your blasé reaction. To make an apples to apples comparison, have you ever had a: 1. New car, 2. Which cost almost $60,000, with 3. Fewer than 6000 miles, 4. Suffer a catastrophic failure (i.e. couldn't start with a jump), 5. While parked, 6. And had the manufacturer not communicate the source of failure, 7. Or how long it would take to fix? That, to me, seems almost unbelievable. I have en…

How many tens of thousands of Tesla Model 3s have been sold? That ONE Tesla failed with fewer than 6,000 miles is not surprising or remotely concerning. No, I haven't had a car fail with fewer than 6,000 miles. But if I'd bought a Model 3, that would almost certainly still be the case as well because of the tens of thousands sold to date this appears to be fairly uncommon or we'd have heard about it by now. I'm not c…

It might be that we're not hearing about other cases.

I have around 20K miles on my Model 3 and so far haven't dealt with any service/maintenance. I took the car to les schwab to make sure the tires are good, and that's been it.

Shit happens to cars, they're usually the most complicated piece of technology the average person owns. It takes time to perfect a production line and service line, but Tesla really needs to have a perfect support line and it's unfortunate they don't.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#108

Post by romaaeterna »

ogre_codes wrote: post #91
teachrdan wrote: post #52

Earlier quoted context omitted.

I am honestly surprised by your blasé reaction. To make an apples to apples comparison, have you ever had a: 1. New car, 2. Which cost almost $60,000, with 3. Fewer than 6000 miles, 4. Suffer a catastrophic failure (i.e. couldn't start with a jump), 5. While parked, 6. And had the manufacturer not communicate the source of failure, 7. Or how long it would take to fix? That, to me, seems almost unbelievable. I have en…

How many tens of thousands of Tesla Model 3s have been sold? That ONE Tesla failed with fewer than 6,000 miles is not surprising or remotely concerning. No, I haven't had a car fail with fewer than 6,000 miles. But if I'd bought a Model 3, that would almost certainly still be the case as well because of the tens of thousands sold to date this appears to be fairly uncommon or we'd have heard about it by now. I'm not c…

> That ONE Tesla failed with fewer than 6,000 miles is not surprising or remotely concerning.

Yeah, it "just happened" to be one owned by Car and Driver. If they are seeing this sort of failure with review models, you can be sure that the real failure rate is big.

Re: Our Tesla Model 3 Suffered a Failure While Parked

#110

Post by slenk »

sneak wrote: post #3

I think the general level of abysmal service from Tesla these days, plus the inability to casually sever the network connection/tracking, is the reason I will cancel my cybertruck order.

None of that has changed since you pre-ordered your Cybertruck. Maybe you just needed an excuse to cancel??
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