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Show HN: I made a CRM system to make sales fun

wobaka.com

101–110 of 210 posts

Re: Show HN: I made a CRM system to make sales fun

#102
post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

What's your opinion about Base CRM?

My problem with Base (evaluated last year) was pricing for advanced features (eg. predictive AI). Also, and very subjective (I apologize in advance) I felt the UI was stale and inaccessible to older users. There are lots of things to like about Base though, and it's a heck of lot better IMHO than MSFT dynamics. But I cannot recommend unless things have changed since my last evaluation.

Re: Show HN: I made a CRM system to make sales fun

#103
post #99
post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

Funny, but I bounced off of Pipedrive.com pretty quick. Why should I trust a product if they are too afraid to show me meaningful screenshots? They have more detail in the dinky little videos, but I don't want to just sit there for a few minutes just for a chance to see something slightly real. The Wobaka "screenshots" are also obviously fake, but there is enough detail that they still give me a clear idea of what th…

Agree that screenshots are key. Also not a huge fan of hosting critical data where ultimate control is overseas (eg. Estonia). Its not so much a trust issue as speed to remedy (eg. injunctive relief) if needed.

Re: Show HN: I made a CRM system to make sales fun

#104
post #97
post #82

Earlier quoted context omitted.

I don't think that big of a firm will sign up. I'm building a CRM for small businesses and makers. I don't think that large firms would enjoy it.

> don't think that big of a firm will sign up. Better make sure they don't then so you won't have to support a large company that signed up because of the low price.

Some problems you want to have. A huge firm signing up is definitely a problem you want to have.

I was first introduced to this concept by a colleague who was going to serve customers manually instead of us programmers automating it. I said he was going to have a major issue when lots of people sign up. He replied "That is definitely a problem I want to have, I hope I get completely overloaded, because then we have the money to automate it".

I guess it is related to Paul Grahams "do things that don't scale", but "problem I want to have" is broader.

Since then I always evaluate if certain problems are the ones I want to have, because then I know I can postpone them.

Re: Show HN: I made a CRM system to make sales fun

#106
post #23

Earlier quoted context omitted.

At $49 per month with no free tier the author is setting themselves up for failure. Get people on board with free product than offer value add. A CRM requires trust.. so spend money on the brand or give a free tier and build trust.

Free tier comes with A TON of support demands from people who many not ever become customers. That'd lead to failure a lot quicker. Seems better to have a a few paying customers who are invested in the product providing feedback than hundreds or thousands providing 'feedback' that will never lead to a conversion

I understand where you are coming from. Currently the website doesn't sell the product as is. I think you'll have trouble finding that paying customer. You need a good unique strategy if you want to break through.

Re: Show HN: I made a CRM system to make sales fun

#107
post #97

Earlier quoted context omitted.

> don't think that big of a firm will sign up. Better make sure they don't then so you won't have to support a large company that signed up because of the low price.

Some problems you want to have. A huge firm signing up is definitely a problem you want to have. I was first introduced to this concept by a colleague who was going to serve customers manually instead of us programmers automating it. I said he was going to have a major issue when lots of people sign up. He replied "That is definitely a problem I want to have, I hope I get completely overloaded, because then we have t…

> because then we have the money to automate it

I think you are missing the point that in this case you _don't_ have the money.

Re: Show HN: I made a CRM system to make sales fun

#108
post #97

Earlier quoted context omitted.

> don't think that big of a firm will sign up. Better make sure they don't then so you won't have to support a large company that signed up because of the low price.

Some problems you want to have. A huge firm signing up is definitely a problem you want to have. I was first introduced to this concept by a colleague who was going to serve customers manually instead of us programmers automating it. I said he was going to have a major issue when lots of people sign up. He replied "That is definitely a problem I want to have, I hope I get completely overloaded, because then we have t…

Supporting thousands of users from a huge firm, while only charging them $49, is not a problem you want to have. You're just giving away resources at that point.

Re: Show HN: I made a CRM system to make sales fun

#109
post #49

As someone who evaluates CRMs pretty much for a living I'm sad to report there's nothing new here. Great UI - Kudos. But, this is way more expensive than Pipedrive whose UI is arguably as user friendly. I think you've got potential here... but you're priced same as close.io with far fewer features and a similar UI.

Can you tell us what you consider to be THE MAIN features / traits of a CRM that makes it good? Like 90% of it? We are building one now.

What we already have: An app that is used by 100000+ active users to manage their contacts and put them into groups.

What we want to add:

Each Group would have a Tree of States

Each State would have (full HTML) Email Templates that you customize with our mobile editor

You would be able to send template emails from your phone and track email opens and link clicks, and get notifications.

Each “email open” or “link click” can move people into a new state, from 5a to 5b so to speak. Of course, primary states would have names.

You would also be able to place calls and take HTML notes on each contact, which can include images etc.

The CRM would let you see at a glance who is in what state in the pipeline (actually, a tree).

Also, business card scanning that saves contacts in bulk, then you categorize them based on Group

We may also, later, want to add other features, such as “countdown” graphics and other widgets to the templates, and tasks for teams.

Charging

In your experience, what would be a good market clearing price for such a CRM? You would be able to do everything from your PHONE, rather than having to go to your computer. Do you know of a CRM like this? Or even an app that an track email opens? I only know NewtonMail maybe.

I was thinking of charging $20, $50 and $100 a month plans, for 200 emails, 1000 emails or 10,000 emails per month, respectively.

Re: Show HN: I made a CRM system to make sales fun

#110
post #98

Earlier quoted context omitted.

I'm clearly biased (co-founder), but I'd suggest having a look at Nudge.ai. Does exactly what you're asking about.

Just added a nudge.ai account. Some feedback: 1. I'd like to see a zapier integration asap. 2. Consider a MixMax integration. Ping me if you want a contact there; or perhaps they'll catch this thread. You can reach me at gardner ...\at/... hiredinsight ...\dot/... co

Thanks - good thoughts all round.
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