101–110 of 217 posts
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> laziness You mean professional negligence.
There’s no need to personally attack people, they’re an adult with contracts to handle this.
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There’s no need to personally attack people, they’re an adult with contracts to handle this.
It is, though. It takes minutes to just set a set of folders to sync and there are so many services that do this either for free up to a certain size or just cheaply. Manually backing stuff up is a chore that most people will put off, which is why most services now do it in the background.
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It’ll be interesting to compare the public reception of this incident versus the Samsung Galaxy Note 7 event, especially given Apple’s PR prowess. Seems like a similar sort of incident, though maybe even rarer to actually encounter given how old the laptops are now.
The difference here is a single (known) instance of a 4 year old product vs widespread issues with a brand new one on release.
Note that this is a 22 day old Reddit post (seems relevant as it’s few weeks before the battery replacement program announcement).
"If you don't talk about this incident any more on social media, here's a shiny new MacBook Pro. Otherwise, you get the ashes of your old laptop."
OK just spitballing because we have no idea if they offered up a replacement or left him in the lurch.
Hmmm 2016 MacBook Pro here -- just brought it back to have the keyboard serviced. Checked the website and it says: >The serial number you entered is not eligible under this program because either: >It's not in the affected serial number range. >Our records show that your device has already been serviced as part of this Program. Opened up Cocunut Battery and have relized they replaced the battery without telling me. I…
> I produce music for a living - FIVE days without my computer is unacceptable Then get two computers as a backup? While here it's Apple's issue, it could just as well be your fault that the laptop died (e.g. dropping it). Then you wouldn't have any laptop, but also no justification to demand an immediate replacement or deem not receiving one "unacceptable"...
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It is, though. It takes minutes to just set a set of folders to sync and there are so many services that do this either for free up to a certain size or just cheaply. Manually backing stuff up is a chore that most people will put off, which is why most services now do it in the background.
There is a need to personally attack people?
I'm sitting here typing this response on a 2016 MBP (the first gen with the butterfly keyboard and touchbar). Due to some thermal issues, I unscrewed the cover to blow the dust out and discovered my batteries are all swelling. Yikes. I wonder if there's a follow-on recall in a year or so for this generation. I bought a battery replace kit from ifixit so I might kick the can down the road for a bit longer, time will t…
I think the swollen batteries are quite common in the MacBook Pros. Seems to be plenty of reports on the net. Typically people seem to notice this when the trackpad or keyboard starts acting funny. Not sure if Apple even considers that as a defect or if it is just the way some of the batteries are expected to behave when they get old.
Hmmm 2016 MacBook Pro here -- just brought it back to have the keyboard serviced. Checked the website and it says: >The serial number you entered is not eligible under this program because either: >It's not in the affected serial number range. >Our records show that your device has already been serviced as part of this Program. Opened up Cocunut Battery and have relized they replaced the battery without telling me. I…
No they are not. Anyone getting their keyboard replaced gets a new battery. Anyone getting their battery replaced gets a new keyboard/top case.
This is one of the reasons that out-of-warranty repairs for the butterfly keyboards were $700 (before the repair program was launched).