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Ask HN: Amazon delisted me – what do I do?

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Re: Ask HN: Amazon delisted me – what do I do?

#102
post #55

Once (and if) you exhaust all options mentioned by HNers, trying emailing Jeff Bezos and write a proper explanation with kind of tldr; in the first para. I know it sounds stupid but it worked for me. I had a $$$ of affiliate payment pending with them and the CS staff dilly-dallied the payment - to my Indian account - for more than 10 months. I emailed, Jeff intervened, deputed his secretary on my case. He, in turn, g…

It is reassuring to hear that Jeff at least operates like a decent human. It is so nihilistic to imagine a future where leaders of these insanely powerful tech companies act moreso like, say, characters on wall street.

Re: Ask HN: Amazon delisted me – what do I do?

#104
post #13

There's going to be a massive rise in this sort of stuff over the next few years. Firstly consolidation, then organisations too large to care about their clients, then semi-automated punishment. Always remember that Amazon is in the same business as everyone and they can burn you down in a second if they decide they don't care. It's a pond full of bureaucratic crocodiles and the biggest one is boss. On numerous occas…

I am incredibly drawn to the appeal of refusing to play. It's not only the fact that they take an exorbitant amount of my cash flow, but they also act as a full-stop from having potential customers interact with the content on my website (of which I've built a lot). God forbid the day when Amazon's listing for my product outranks my own domain's ecommerce listing.

But, (and I can attest to this myself personally), some people just won't purchase if it's not sold on Amazon. I know when I buy on a third party site, I am very worried about shipping, accountability, giving my CC info out, etc. The peace of mind that Amazon offers is tremendous. I get that. So, there's a huge fraction of my overall volume that I sell on AMZ that diminishes completely when I stop (happens, for example, now, and other times, when inventory runs out). It's a shame but I totally get it.

Re: Ask HN: Amazon delisted me – what do I do?

#105
post #78
post #13

There's going to be a massive rise in this sort of stuff over the next few years. Firstly consolidation, then organisations too large to care about their clients, then semi-automated punishment. Always remember that Amazon is in the same business as everyone and they can burn you down in a second if they decide they don't care. It's a pond full of bureaucratic crocodiles and the biggest one is boss. On numerous occas…

> On numerous occasions companies have shipped me "fuck you" instead of what I paid for and Amazon won't deal with that. What? I've never once had a problem with an Amazon return. You click "return this item", choose the return method (their newer "Locker" thing around the corner is pretty convenient) and that's all that needs to happen. I mean... there's lots to complain about with Amazon, as there is for any big co…

Sorry for the delayed reply. Have been too busy.

Today I got a delivery for 6 revision books for my daughter. One is incorrect. I know when I return it, I'm going to get the same damn wrong book again because somewhere along the line someone doesn't give a fuck and everything is so utterly compartmentalised.

I only say this is going to happen because it has happened to me twice before.

Then there's the two marketplace sellers I've complained and complained about and they didn't deal with it at all.

Whereas the OP got shafted once.

It's an efficient bureaucracy, reminiscent of the film Brazil, nothing more.

Re: Ask HN: Amazon delisted me – what do I do?

#106

First: DO NOT email jeff@amazon.com, DO NOT Do media or any of crazy stuff like that. I have to be honest with you OP. This is a case of you not understanding how the platform works, while Amazon is unclear in their policies. If you give them what they need, they will collaborate with you most of the time. Here's what I believe happened based on what you provided. Your product listing, you must have created using man…

Thank you so much for the interesting insight. Got your email :) I am going to look into trying this since it seems to be one of the best options, and I don't know, it just seems like a culpable enough an explanation. Can you kindly explain what you mean by stopping commingling? I don't think I am aware of what the word means in this context. They have said that they will not necessarily respond to future emails, but…

commingling is when you use manufacturer barcode when you label your individual units.

This means the products you send into Amazon FBA warehouse will be mixed with other sellers.

This is an issue because if other sellers have problematic inventory, you are on the hook for their mess up.

Re: Ask HN: Amazon delisted me – what do I do?

#107

The only way to protect against commercial deplatforming is to promote and sell through your own website, with a choice of payment processors. It's hard work but there's really nothing else to say. Every other presence should be considered as a disposable inbound funnel. Instagram or Twitter deleted you? Start a new account and link back to your website again.

Whenever I read this advice, I can't help but feel it's futile. Do you realize how hard it is to gain people's attention without being on one of the major platforms? How do you get people to come to your website, to trust your service and give you their credit card details? How do you accept payments? You have to use something like PayPal or Stripe, also platforms which can ban you for any (or no) reason. The economi…

This. Exactly this. This whole “stop relying on third party” is a silly meme that sounds nice and fluffly on the surface, but impractical when you dig into it.

Re: Ask HN: Amazon delisted me – what do I do?

#108

> because a graffiti artist and his trolls were able to flag my IG account Super curious about the story behind this..

Look no further. https://law.stackexchange.com/questions/37238/does-this-imag...

Seems like people are saying art is art, and copyrighted, even if it was illegal graffiti.

That begs the question:

1) what if I start tagging everything possible in public space, and if anyone takes photos of it then I can claim copyright violation or royalties? Evidence in the comments seems to show that this actually works to get settlements.

And this was brought up by a commenter:

2) what if a my car window is smashed (as a work of art), and I take a photo of it for evidence?

Seems like copyrighting artwork done on public property (or other people's property) is an unfair and unjust invasion of one's personal vision space (it's forcing me to look at it). It reduces my personal rights to take photos of a public area and retain what would be my rights to the contents of a photo by having someone's copyrighted artwork imposed there (often illegitimately). In my opinion, if I am forced—that is to say I have no choice—to see something then it should lose copyright (or be applicable as fair use).

Re: Ask HN: Amazon delisted me – what do I do?

#109
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Re: Ask HN: Amazon delisted me – what do I do?

#110
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