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Deliveroo users are getting defrauded

newstatesman.com

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Re: Deliveroo users are getting defrauded

#101

Post by duxup »

iagooar wrote: post #98
anonknowsaguy wrote: post #69

Fun fact about Deliveroo. A lot of your drivers aren't the registered driver. It's really common practice for a citizen or someone with a work visa to register and then rent their phone to someone desperate with no work visa. So your driver is often making almost nothing while someone else sits on their ass and collects cash for doing nothing and then Deliveroo again sits on their ass providing poor service collectin…

> It's really common practice for a citizen or someone with a work visa to register and then rent their phone to someone desperate with no work visa Do humans really have such low morality and ethics? I just can't picture a person who does this to another human being...

I mean most of these delivery type services are basically the first company passing off the usual risk of having a lot of employees onto contractors.... not exactly the same, but not that many steps removed.

Re: Deliveroo users are getting defrauded

#102

Post by CaptainZapp »

“Deliveroo takes online security very seriously. Sadly fraudsters rely on the fact that people reuse the same passwords on multiple online services to try and gain entry to different accounts across the web.”

Yeah! Blame it on your customers! Way to go!

Sigh! Another gig economy service I'm damn sure never to use.

Re: Deliveroo users are getting defrauded

#103

Post by zaroth »

chopin wrote: post #94
iagooar wrote: post #87

Earlier quoted context omitted.

This doesn't work in Germany, for example. If you charge back, they'll just put you into a central register (called Schufa) that will basically make it impossible for you to get a credit or even to rent an apartment.

Charge back for a credit card? That's the first time I hear of this. Do you have citations for this?

Contesting a charge is a primary feature of credit cards — at least in the US. There’s a prominent link when I login to my credit card account allowing me to contest any charge, and a litany of reasons which you can then select from, ranging from “I don’t recognize / didn’t make this charge” to “Item was not delivered”, “Item was returned”, etc.

Re: Deliveroo users are getting defrauded

#104

Post by crossman »

whyleyc wrote: post #17

This is poor form from Deliveroo - their fraud detection seems particularly lacking, and fobbing customers off for months at a time is not good enough. However the article is unnecessarily sensationalist in banding around GDPR data breaches. Much of the article intimates there has been a Deliveroo data breach, whereas in fact the most likely explanation is attackers reusing passwords leaked from other breaches. This…

This comment needs to be the top one on this story. It seems the writer is missing this point entirely. It's very poor practice from Deliveroo and their support team. But there is a big difference between breach through negligence of the data controller and accounts being compromised by user negligence.

Re: Deliveroo users are getting defrauded

#105

Post by kennethp »

Sahhaese wrote: post #93
cabalamat wrote: post #83

Earlier quoted context omitted.

> I've started using privacy.com Which is US only. Is there anything like it for the UK?

UK banks are already very good about refunding fraudulent transactions and associated fees: https://www.fca.org.uk/consumers/unauthorised-payments-accou... "In most cases the bank must refund the payment without undue delay and by the end of the business day following the day on which it became aware of the problem, unless it has reasonable grounds for suspecting that you have acted fraudulently." "When your bank ref…

I would be very careful on this one.

Some providers are interestingly stubborn when it comes to charge backs and can hold on to the (fraudulent) vendors side even if you're clearly right.

Monzo in the UK is a prime example for that. An internet vendor charged me more than he should and refused to void the transaction (basically text-book fraud) and I filled for a charge back with monzo. I was extremely confident that it wouldn't take much however monzo customer service resisted to help.

The monetary value wasn't much however in the end I perfectly understood that this "protection" does not exist on the credit card issuer/bank side of things.

Be careful.

Re: Deliveroo users are getting defrauded

#106

Post by anonknowsaguy »

rubyboss wrote: post #91
anonknowsaguy wrote: post #69

Fun fact about Deliveroo. A lot of your drivers aren't the registered driver. It's really common practice for a citizen or someone with a work visa to register and then rent their phone to someone desperate with no work visa. So your driver is often making almost nothing while someone else sits on their ass and collects cash for doing nothing and then Deliveroo again sits on their ass providing poor service collectin…

So are you saying there are bands of Deliveroo riders in England who are here on 6-month tourist visas? Or are you saying they are in the country illegaly?

I've only seen this happen to people on student visas that permit little or no working hours.

Re: Deliveroo users are getting defrauded

#107

Post by zaroth »

joering2 wrote: post #70
Waterluvian wrote: post #18

Earlier quoted context omitted.

This is basically the sole "feature" of credit cards I value. Any time I'm buying something from somewhere that might act poorly, I use a credit card for the free leverage I have in a disagreement. Had an old phones screen repaired at a store inside a Walmart. They fixed it but half the screen had no touch capability. They were highly resistant to doing anything about it until I said I would just do a charge back. To…

Just so you know - charbegacks are reported to credit burreaus. Sometime they will show on your report for few months sometimes they don’t. Just letting you know if you ever be wondering why you have good credit score but bank doesnt approve your loan or doesnt want to extend your credit.

I’ve never had a credit card of mine report a chargeback, and if they ever did I would cancel the card immediately.

Mostly chargebacks are for actual fraudulent use of the card, and the process also includes getting a new card number.

Lately, most chargebacks I’ve done have actually been issued by the card itself after they detected suspicious activity and sent me a text alert asking about specific charges.

In one case, it was a debit card which I had received in the mail, activated, and never used and had never left the house. That one was particularly bizarre and I let them know something was very wrong there.

Re: Deliveroo users are getting defrauded

#108

Post by Xylakant »

iagooar wrote: post #87
Waterluvian wrote: post #18

Earlier quoted context omitted.

This is basically the sole "feature" of credit cards I value. Any time I'm buying something from somewhere that might act poorly, I use a credit card for the free leverage I have in a disagreement. Had an old phones screen repaired at a store inside a Walmart. They fixed it but half the screen had no touch capability. They were highly resistant to doing anything about it until I said I would just do a charge back. To…

This doesn't work in Germany, for example. If you charge back, they'll just put you into a central register (called Schufa) that will basically make it impossible for you to get a credit or even to rent an apartment.

No, disputed charges must not be reported to any credit register, Schufa or other. Only undisputed charges or court-certified decisions can be entered into a credit register. Even the repeated threat of reporting the charge to the credit register is illegal in many cases [1].

[1] https://www.wbs-law.de/datenschutz/unternehmen-darf-nicht-mi...

Re: Deliveroo users are getting defrauded

#109

Post by mschuster91 »

iagooar wrote: post #87
Waterluvian wrote: post #18

Earlier quoted context omitted.

This is basically the sole "feature" of credit cards I value. Any time I'm buying something from somewhere that might act poorly, I use a credit card for the free leverage I have in a disagreement. Had an old phones screen repaired at a store inside a Walmart. They fixed it but half the screen had no touch capability. They were highly resistant to doing anything about it until I said I would just do a charge back. To…

This doesn't work in Germany, for example. If you charge back, they'll just put you into a central register (called Schufa) that will basically make it impossible for you to get a credit or even to rent an apartment.

While I hate the Schufa with a passion, it is not as clear-cut and automated as you make it seem. Before anyone can do shit with your Schufa score (or the other smaller credit reporting agencies arvato infoscore and Creditreform), they have to formally remind you of the debt that you have due to the charge-back before, and you can always contest fraudulent entries at the credit reporting agencies.

Additionally, you can and should file a police report for fraud when hit with such a scheme, it makes dealing with your card-issuing bank and the CRAs so much easier.

Re: Deliveroo users are getting defrauded

#110

Post by thisisit »

martinald wrote: post #14
conradk wrote: post #4

Earlier quoted context omitted.

From my experience with Deliveroo, you can pretty much order at any address, wait for the delivery person at the doorstep and retrieve your order without actually living there.

But what you going to do with 3 £100+ takeaway orders back to back? You can hardly resell it!

You could open a service on a darknet forum - £100+ worth of food for £20. And people on these forums are well aware on how to receive the order without getting into trouble.
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