Sounds just like any other large organization that I've worked at: Too much bureaucracy, mindless procedures, politics, blame deflection, responsibility avoidance, siloed teams hiding behind a black hole support email address that don't communicate with other teams, etc.
Its the same everywhere, its not just Amazon. There are only a couple of realistic solutions:
- become a freelancer: this way you can switch jobs every year with no problem. You will get new challenges and you will be able to face this bureaucracy knowing that its only temporary
- work at a smaller company: they often pay the same or more and have a much more personal work environment, with much more opportunities for gaining extra responsibility and performing tasks that are actually relevant to the company.
- start your own small business and become your own boss. This way the only bullshit that you will have to put up with is your own.
Other than that, this is the definition of being an employee working for someone else: you are either doing something that someone else doesn't want to do, or that they don't know how to do.
You will have limited responsibility, and be assigned a supervisor that will control your every move. That is not going to change, its the same everywhere.