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The unnecessary demise of Barnes and Noble

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Re: The unnecessary demise of Barnes and Noble

#101
post #73

Earlier quoted context omitted.

I've done a lot of hiring, and have found that salary demands are weakly inversely proportional to performance. That is to say, people whose salary demands are at the lower end of the salary range for that career have outperformed those whose demands are at the higher end. My sample size is small but significant. Food for thought.

That's interesting, but I'm pretty skeptical, and I don't even think it's relevant here, unless you were hiring executives for large but dying companies? Here's more food for thought: the five biggest companies in the US are all data-driven tech companies that are renowned for paying ridiculously high compensation. Why wouldn't they apply your framework to both save on hiring costs and boost performance?

Because those tech companies were found to have been illegally colluding to suppress wages of their workers.

It’s easier to hire cheap workers when your actions are keeping wages lower than they otherwise would’ve been.

https://en.m.wikipedia.org/wiki/High-Tech_Employee_Antitrust...

Re: The unnecessary demise of Barnes and Noble

#102

Earlier quoted context omitted.

You don't think there is space in the United States' market for even a single major brick-and-mortar retailer of books? I find that pretty hard to believe.

Sure, there's room. Amazon just opened a giant store right here in Manhattan. You can even ship your Amazon packages there, or pay for books online and pick them up on your way home from work. Plan on seeing more Amazon stores. They'll probably buy up a few B&N spaces.

Many amazon stores are B. Dalton mall store sized, not B&N super store sized. It’s weird, because we are basically back to where we were before the super book stores.

Re: The unnecessary demise of Barnes and Noble

#103
post #34

Earlier quoted context omitted.

Is it so unrealistic? When I wanted a copy of _Beowulf_ in 2003 or so, what I did was I wandered into my local Borders and found it, and compared 5 or 6 different books; I ultimately settled on Heaney's translation which I liked the bits I read the most of, and then picked the volume with the most additional historical essays providing context. And _Beowulf_ is surely less read than Homer.

That was 15 years ago, though -- a veritable millennium in the internet age. Although Amazon was around, a lot of people still accessed the internet over a cable modem (or even dial-up!) or some other technology which didn't provide ubiquitous internet access. Most people surfed the internet from their desktop, as opposed to using their phones from a wide variety of places from the couch to the toilet.

Why does that matter? Borders didn't shrink in size physically just because the Internet got bigger. And the B&N that replaced it was just as big.

Re: The unnecessary demise of Barnes and Noble

#104

Earlier quoted context omitted.

we still need to prepare for the future that's coming I disagree, honestly. Not because I don't think all the things you're saying will happen will happen, but because of all the things that are also going to happen that we're not talking about, because we don't know what they are. Yes, tons of jobs are going away (although I think it'll be 10-20 years for most of these, not 3-5 years like many seem to think), but wh…

I'm confused by the duality in your comment. You say that in 10-20 years, tons of jobs are going away. You say it seems very unlikely the American political system is going to address it without violence in any successful manner. But you also say that you think we will adjust and adapt and thereby keep the work a job, make a living system that we have. I don't see how that optimistic result follows from the pessimist…

You say that in 10-20 years, tons of jobs are going away. You say it seems very unlikely the American political system is going to address it without violence in any successful manner.

But you also say that you think we will adjust and adapt and thereby keep the work a job, make a living system that we have. I don't see how that optimistic result follows from the pessimistic future you predict.

Very fair, I wasn't clear. I don't think this terrible future is coming, but even if it is, and the majority come to agree that it is, we're not going to do anything about it. Even if the number of jobs does plummet and we have record-high unemployment, we still will take forever to do anything about it, assuming anything can be done. It might be that all the ideas we've come up with (which really just seems to be variations on UBI) won't work and are just rearranging the deck chairs again. Except now the AI is Amazon and we're all B&N :)

if we begin to think seriously about solutions rather than spending time repeating the same arguments about whether the problem exists at all, we can fix it

Yeah, I'm not really in favor of that. The arguments are necessary. We shouldn't be putting huge changes in place without even having the argument as to whether it's necessary.

I think you're underestimating how destabilizing and destructive these changes are going to be. If AI is going to be as bad for employment as many think, the solution is massive and represents a completely fundamental shift in economy, culture, politics, etc. For example, switching to meaningful UBI would entail huge tax increases, slashing of other benefit programs (and dealing with their supporters), and decades of fighting about the amounts, administration, waste / fraud / abuse, etc. There has never been a coalition in American politics strong enough to get something like this done. The abolition of slavery would be the closest thing, and we had to fight a full-blown bloody civil war to get that done, and we're still dealing with the cultural fallout of that change 150 years later.

I also think you're way ahead of the vast majority of Americans as to whether it's as necessary as you claim. To wit: Republicans have exactly zero interest in fixing any of this (or a bunch of other problems) and 18 months ago voters decided they should hold all three branches of government. Yes, popular vote, gerrymandering, voter suppression, etc, etc.

The point is that it's all well and good to say "enough talk, let's put these solutions in place!", but I don't think you realize how hard the opponents to those solutions are going to fight, and how powerful and entrenched they are.

Re: The unnecessary demise of Barnes and Noble

#105
post #61

This is the flip-side of creative destruction. Amazon and ecommerce in general have given us a world where brick and mortar retail often just can't compete. 99% of these layoffs and restructurings, etc. are just rearranging the deck chairs on the Titanic. The writer of this article seems to think that the executives are just trying to milk the company all the way down, but it's not even clear to me there's a better o…

> Now, it's definitely sad when people lose their jobs, but that's kind of the devil's bargain we've made with capitalism. It's not so much a "bargain" as it is how we discover which jobs are useful. Capitalism is very efficient at exposing useless labor, and this is a good thing. Having a bunch of humans laboring at jobs no one needs or wants is wasteful.

You are making the completely unwarranted (and demonstrated false by modern history) assumption that decisions coming from capitalism are made objectively and rationally.

Re: The unnecessary demise of Barnes and Noble

#106
I think many people tend to grossly overestimate the profit levels of large companies. Let's take Amazon since they're arguably the reason for the failure here and a company I think many perceive to be lush with money largely because of 'greed.' It also hits on notions from this paper like companies just not hiring enough employees, even if only at certain times.

Amazon currently grosses $178 billion. However, their net income is what matters. That's what's left over after paying cost of goods, salaries, rent, taxes, and so on. Basically what's left over after the mandatory expenses to keep your company running. And that's only $3 billion. 'Only' sounds funny preceding $3,000,000,000 and is undoubtedly what leads to complaints against Amazon (and here as well) that they're just being greedy, not paying employees enough, and so on.

But that's not really accurate. Amazon has 566,000 employees. If they gave each employee a $1000 raise. For those working your average 2000+ hour year that's a whopping $0.50/hour raise. Yet that marginal raise amounts to $0.56billion, or 1/6th of their entire remaining revenue. Interestingly enough 1 executive earning $1million in compensation is, by contrast, only 1/3000th of their remaining revenue. This critical calculation on the number of workers to fill any given role is why compensation and things can seem so lopsided. The sheer magnitude of the number of workers at many of these companies is very counter intuitive.

And this is the case for most large small margin companies. Back to Barnes and Noble, in 2016 they had a net income of -$24.5 million with 26,000 employees. Try to keep those figures in mind when considering this. I think the post that described any real solution for them as akin to 'shuffling chairs on the Titanic' is very apt.

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If anybody has a counter point here, I'd love to hear it. From my perspective it seems people are replacing reality with ideology, whether intentionally or not. We want to blame companies for being greedy, even when in reality the numbers don't really support such views. All jobs are disappearing, when we have 4.1% unemployment (even the U6 is down to 8.2%!), etc. I used to feel very similarly, but the numbers simply don't support these incredibly cynical views.

Re: The unnecessary demise of Barnes and Noble

#107
post #39
post #17

Earlier quoted context omitted.

But the rest of the year, the stores are empty. Which validated the company's decision: why have a bunch of full time employees, when what it really needs is part time and flexible employees to handle holiday surges (probably caused by waiting for Amazon shipping to not be an option).

Not the one near me (in Phoenix, near Arizona State University). It's a major anchor in a shopping center, and is busy every time I'm ever in there. The employees are also really helpful. This Christmas, I was trying to find some books as a christmas gift, and the staff made a bunch of suggestions based on books that they had actually personally read. Sidenote: finding appropriate books for 8-14 year old girls is rea…

It’s weird, but some stores are thriving and others are dying. The one in downtown Santa Monica Ca is super crowded whenever I went there, while the one in downtown Bellevue WA is super dead. My impression of B&N changes quickly....

Re: The unnecessary demise of Barnes and Noble

#108

What's sad about Barnes and Noble is that the book industry never saw the ebook and online buying coming. So they kept the price of books high, pressured by big name authors who were use to the big royalty checks, and they can't move away. Imagine if B&N could compete on price with Amazon, and the booksellers had to take what the market is willing to pay.

Never saw ebook book buying coming? What? In the '90s we were selling books for the Palm Pilot. I remember when a sample of the Rocket showed up at the office. We thought, hey, now maybe people will start buying ebooks! I also remember when Amazon first started selling books online, and they were getting their data from Books in Print. Despite the name, BIP lists a lot of books that are not in print. Some effort was…

Yeah, it like how Kodak "never saw digital coming." Actually they had PhotoCD long before digital cameras were a widespread thing. You can recognize a shift to electrons and still not figure out a way to make a large chain B&M business work.

Smaller scale, but one of the first larger bookstores around me to discount books on a consistent basis effectively helped drive a lot of the smaller bookstores that had been around forever out of business. Ten or twenty years later, they were complaining online when they were effectively driven out of business by Amazon.

Re: The unnecessary demise of Barnes and Noble

#109
Bezos cheerleaders and their ilk never seem to be willing to acknowledge that creating wealth is much harder than extracting it, and either out of bad faith or naivety will misidentify ventures that specialize in the latter as being exemplars of the former. In this case, we have the incalculable loss of so many person-years of experience in a deep topic, literature, that’s being shrugged away as a case of the market moving on in a post facto justification of the actions of some corporate raiders that never even considered alternatives beyond stripping a company of its assets for their own sake. I just wish we could be honest about what actual competition, what actual wealth creation, looks like, because this isn’t it.

Re: The unnecessary demise of Barnes and Noble

#110

Earlier quoted context omitted.

That's interesting, but I'm pretty skeptical, and I don't even think it's relevant here, unless you were hiring executives for large but dying companies? Here's more food for thought: the five biggest companies in the US are all data-driven tech companies that are renowned for paying ridiculously high compensation. Why wouldn't they apply your framework to both save on hiring costs and boost performance?

Because those tech companies were found to have been illegally colluding to suppress wages of their workers. It’s easier to hire cheap workers when your actions are keeping wages lower than they otherwise would’ve been. https://en.m.wikipedia.org/wiki/High-Tech_Employee_Antitrust...

This is a classic red herring, totally unrelated.

If anything, that undermines the point I'm arguing against: why would these companies feel any need to collude to suppress wages if they could get better performance just by hiring cheaper workers?

Also, Facebook, Microsoft, Amazon, Netflix, etc. weren't part of this suit, so again, not relevant.

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