Earlier quoted context omitted.
Ripple, for cross-border payments. Already in use by several banks, Moneygram, LianLian, Western Union is rumored as well. Bank of England is a customer, a few other central banks are rumored to be getting into it. They have several pieces of software, all of which lead to using their cryptocurrency XRP.
The Bank of England is not a customer of Ripple. Their fintech accelerator used Ripple for a proof of concept, which "was a useful exercise to develop the Bank’s understanding of synchronisation and possible technical solutions.". No bank would use such a volatile currency for payments, for obvious reasons. If someone ends up using a technology based on the Ripple codebase, that's another story, but it is more like c…
Ignoring BoE, Ripple's customers that are using XRP in production are:
Moneygram, Cuallix, Mercury FX, and IDT.
There are also 100 customers using xCurrent (the pre-XRP product that's used to transfer fiat). Upgrading to xRapid would increase the speed and decrease the costs of such transfer, so I imagine there will a conversion of some of those 100 customers to using xRapid, and thus, XRP.