Merging a work account to a personal account just seems like a stupid thing to do to begin with. No good could have come of this.
Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
101–110 of 182 posts
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#102It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…
This was a mistake and has been patched. But it looks like an MSA was created using the same email as your AAD before the fix.
Thus, from MS's perspective, there are two distinct accounts under the same email, hence the UX. It's really quite a mess, and yes the situation is weird. We're working on it make it better.
Try transferring the subscriptions to your work email using this method https://docs.microsoft.com/en-us/azure/billing/billing-subsc...
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#103Earlier quoted context omitted.
> That's not what Google does I mean, that is exactly what Google does. Google does allow the change you listed above, which is nice. But if you don't explicitly change your accounts, you keep getting the "pick an account" screen on every single login, just like the parent described, and just like Microsoft shows users too. Google's UI for it looks like this : https://lh3.googleusercontent.com/-_g4V2wYd-SI/VrZF-5K2yC…
To clear up the confusion: Google has that UI, but it's legacy. They no longer allow you get your account into that state; new G Suite accounts and personal Google Accounts can't use the same address.
Also, when signing up the Google system will not allow you to use the same email (if it's registered) but once you "take over" or verify domain ownership, you can then claim / use that address - which I believe creates this situation.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#104Try using Skype for business... Your chat history is gone when you switch to another app and is not even saved on a PC. It's always the question if a chat ends up on your laptop of mobile. You frequently miss chats or have a "you missed a chat" email, even though you were logged in. It is an insanely poor product. I guess it's not where their focus is. It could easily be a Slack alternative except that it is so bad.
I have such a passionate hate for S4B. This also happens to me, and the logging options mentioned below being enabled don't make a reliable difference: the logs don't always save! Additionally, group chats often split in to two windows where the conversation suddenly continues in a second thread even when no one joined/left... and then you try and reply and it jumps to another conversation on its own. People in my of…
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#105Earlier quoted context omitted.
As you said. the Work/School Account is one provided by your employer (normally), and usually comes from Active Directory (or AzureAD). The Personal accounts (also called Microsoft accounts/IDs or Live IDs) are the ones you as an individual create directly with Microsoft. The prime example would be people who've had a Hotmail account for ages, and that eventually became a Microsoft account. The confusion comes becaus…
It's not just annoying, this can cause authentication to be broken in subtle ways.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#106It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…
Back in the days MS used to allow you to create a "Microsoft Account" (MSA) using any email, including an email that's already associated with Azure Active Directory (AAD work or school account). This was a mistake and has been patched. But it looks like an MSA was created using the same email as your AAD before the fix. Thus, from MS's perspective, there are two distinct accounts under the same email, hence the UX.…
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#107It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…
They did add an option so you can change your personal account's email address so you don't have to deal with account namespace issues.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#108An event I'm going to requires a Skype account of a preliminary interview. So I go to sign up with my gmail, and I'm able to create an account. However, I already had a Skype account through MS's weird Outlook program (I signed up with my gmail for Outlook, and it automatically created a Skype account without telling me . . . for the gmail account).
This bricks both accounts by loading to an error page when I login, telling me to go to MS's website to fix my account. I go there and then after spelunking through the maze of a UI, finally get to a page that tells me I need to call Microsoft to diagnosis the problem.
Screw that noise. It's 2017, this is archaic.
Luckily, there's a third option for signing up and that's through a phone number. I do that, but now I don't know what to enter for the username field in my interview app. I look through Skype's help docs, and it doesn't say anything about phone numbers.
I assumed my phone number is my username and that's how people can add me. Anyway, that's what I put in the app and I'm hoping that the UN acts like a UN and not a phone number with calling charges.
What a mess. It's also partly the event's fault for using Skype when better alternatives exist.
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#109I have like 3 old skype accounts which shows up with my name which I can't access due to me not having the email addresses anymore nor do I remember the passwords, so it is a pain when people try to add me on skype and I contacted them and asked if they could delete my old accounts since I can't access them and they said that is not possible since I don't remember all the security questions and answers, wouldn't even give me the questions so I could have a chance at answering them..
Edit: added TL;DR
Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane
#110Earlier quoted context omitted.
> That's not what Google does I mean, that is exactly what Google does. Google does allow the change you listed above, which is nice. But if you don't explicitly change your accounts, you keep getting the "pick an account" screen on every single login, just like the parent described, and just like Microsoft shows users too. Google's UI for it looks like this : https://lh3.googleusercontent.com/-_g4V2wYd-SI/VrZF-5K2yC…
To clear up the confusion: Google has that UI, but it's legacy. They no longer allow you get your account into that state; new G Suite accounts and personal Google Accounts can't use the same address.
Then, an admin who proves they control the entire example.org domain registers it for G Suite, and creates a 'crb' user.
You now have a conflict account situation: https://support.google.com/a/answer/7062710?hl=en