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How Braintree destroyed a successful taxi startup from Serbia

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Re: How Braintree destroyed a successful taxi startup from Serbia

#101

Post by sanswork »

joshdotsmith wrote: post #99
sanswork wrote: post #96

Earlier quoted context omitted.

Most all end users can use stripe. A lot of businesses can't https://stripe.com/global .

Stripe did introduce Stripe Atlas. Although this doesn't solve the situation totally, it's at least one of a number of helpful steps in the right direction.

If you want to register and run a us entity it helps but most people don't want that kind of hassle. I've done it from Canada and Australia and unless youre planning on getting us investors is probably not a good idea. Though I haven't accepted my atlas invite yet so not sure how much better it'd be.

Re: How Braintree destroyed a successful taxi startup from Serbia

#102

Post by spraak »

ManuAloha wrote: post #78

We actually had the exact same situation here in Hong Kong with Braintree. They did not transfer the funds to our account and always blamed "banking partners" for the problems. The worst customer service I've dealt with and switching to Stripe as soon as it became available in Hong Kong was a no brainer.

Given you're in HK, interesting username (ManuAloha). Are you from HI? In any case, aloha from Kaua'i :)

Re: How Braintree destroyed a successful taxi startup from Serbia

#103

Post by mdpopescu »

whalesalad wrote: post #32
wheelerwj wrote: post #30

Earlier quoted context omitted.

you can't pay your drivers if you have no money...

Get a local loan, "Hi, we have a very successful local business but we made a mistake with choosing a payments company that might end up killing us entirely. Here are our stats, here are the kind of transactions we're dealing with, etc... We need a loan of X to keep us operating for the next few months. what kind of terms can you give us?" Serbia might not be the kind of place where this is possible, but I could go t…

This would get me laughed at in any Romanian bank. "You managed to lose a ton of money and now you want to lose our money too?"

Re: How Braintree destroyed a successful taxi startup from Serbia

#104

Post by thepoet »

L_226 wrote: post #67
lai wrote: post #58

Earlier quoted context omitted.

What other payment processor would you suggest?

Stripe

Stripe can ask you to shutdown a legitimate product if they get bullied from some other larger organisation. It happened with us and we lost the respect we had for Stripe.

Re: How Braintree destroyed a successful taxi startup from Serbia

#105

Post by Hengjie »

thepoet wrote: post #104
L_226 wrote: post #67

Earlier quoted context omitted.

Stripe

Stripe can ask you to shutdown a legitimate product if they get bullied from some other larger organisation. It happened with us and we lost the respect we had for Stripe.

Can you explain your situation a bit more?

Re: How Braintree destroyed a successful taxi startup from Serbia

#106

Post by biot »

CalChris wrote: post #62
biot wrote: post #48

Earlier quoted context omitted.

What you linked to is a list of countries for the address of the purchaser . It's possible for a payment processor to only accept merchants in the US, for example, while allowing that US merchant to accept purchases from any country in the world.

Close, I linked to a list of supported currencies.

Check again. Your link is to the list of countries. This is the list of currencies: https://developers.braintreepayments.com/reference/general/c...

Re: How Braintree destroyed a successful taxi startup from Serbia

#107

Post by kumarski »

This happened so often, that I assembled a group of 100+ fintech entrepreneurs on facebook just to counter situations like this. Urgh. I feel bad for him.

https://www.facebook.com/groups/1650565665218718/

I know this is awful, but the general reputation/expectation is that a foreign company can't handle payments infrastructure in Serbia, I never thought it would be the backwards version of this.

Re: How Braintree destroyed a successful taxi startup from Serbia

#108

Post by Tarq0n »

scrollaway wrote: post #95
markdown wrote: post #72

Earlier quoted context omitted.

Most of the world can't use Stripe.

Stripe supports virtually all credit cards as well as alipay and bitcoin. If that's not most of the world, what is?

Credit card use is highly uncommon in large parts of Europe.

Re: How Braintree destroyed a successful taxi startup from Serbia

#110

Post by hobofan »

Buge wrote: post #80
brianwawok wrote: post #53

Earlier quoted context omitted.

Which identity did they copy? (I mean, I suspect you are implying Uber or Lyft, but I didn't get any vibes that pointed me towards either one of them past the "app for taxi" part)

https://i.imgur.com/3pyKkY9.jpg https://i.imgur.com/A8T3aso.jpg They both have the name of the app in the top center, in a thin stylized font, with lots of spacing between the letters. Immediately under is the words "Pickup location" in light text on a white background then under that the address where you are being picked up. There's a blue circle to represent your location. There's the map with pastel colors, and a…

The name and colors actually feel even more blatantly copied from car2go. (https://play.google.com/store/apps/details?id=com.car2go&hl=...)
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