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Mandrill’s Betrayal

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Re: Mandrill’s Betrayal

#101

Post by manarth »

mercurial wrote: post #85
justinlilly wrote: post #81

Reminder: SendGrid fired Adria Richards for calling out inappropriate behavior at a tech conference. If this bothers you, please put your dollars in a place more in-line with your values. http://venturebeat.com/2013/03/21/breaking-adria-richards-fi...

Oh good grief, not this again.

The ethicality/morality of a potential supplier is a legitimate consideration for many organisations, and in some cases is written into the organisation's policies.

For example, WWF procurement[1]:

> "We monitor and select goods and services carefully to avoid those that are harmful or damaging to both the user and the environment."

> "we require suppliers to complete an environmental and ethical questionnaire"

Whether you agree with the behaviour, disagree, or even don't care, it's a legitimate question to raise when talking about alternative suppliers.

[1] http://www.wwf.org.uk/about_wwf/other_publications/environme...

Re: Mandrill’s Betrayal

#102

Post by cridenour »

agopaul wrote: post #64

Everybody talk about Mailgun, but there are other valuable alternatives: Sendgrid, AWS SES, Postmark. At Redokun we use Postmark. It proved to have a good deliverability and the UI is very good.

We love Postmark - they're a bit more expensive but the service is great and the product is rock solid.

Re: Mandrill’s Betrayal

#103

Post by reality_czech »

manarth wrote: post #101
mercurial wrote: post #85

Earlier quoted context omitted.

Oh good grief, not this again.

The ethicality/morality of a potential supplier is a legitimate consideration for many organisations, and in some cases is written into the organisation's policies. For example, WWF procurement[1]: > "We monitor and select goods and services carefully to avoid those that are harmful or damaging to both the user and the environment." > "we require suppliers to complete an environmental and ethical questionnaire" Wheth…

Why would the world wrestling federation make their suppliers fill out a questionaire? Is the first question "do you smell what the rock is cooking?"

Re: Mandrill’s Betrayal

#104

Post by MertsA »

gk1 wrote: post #52
jqueryin wrote: post #44

Big win for Mailgun, huge loss for MailChimp. They just stabbed developers in the back. Take note kids: this is a shining example of how not to market such a large product/service change. What a fiasco. Directly going against their About Page, failing to update their pricing page to indicate the change.. it's all bad. I'm in the camp of everyone else where the TOS change is forcing my startup leave. The net negative…

I imagine there was some kind of crisis happening behind-the-scenes... That's the only explanation I see for the overnight policy change and lagging updates on the site. Either that or total incompetence. Interestingly, their (former) competitors are taking full advantage of the outrage by running ads on Twitter and LinkedIn aimed at Mandrill customers who've been screwed.

"Screwed over by monkey business?" Please tell me someone in some advertising department thought of this.

Re: Mandrill’s Betrayal

#105

Post by robalfonso »

nakodari wrote: post #62

We were relying on Mandrill to send a lot of emails. The problem with Mailgun, Sendgrid and others is that they're too expensive, which means they're unaffordable by our bootstrapped startup. Is there any service that has pricing similar to Mandrill?

Also elasticmail.com, so far it looks like we'll implement sparkpost and elasticmail for redundancy.

Re: Mandrill’s Betrayal

#106

Post by vr3690 »

etjossem wrote: post #55

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

I have been using SendGrid for a side project. Can't recommend it enough.

Re: Mandrill’s Betrayal

#107

Post by 422long »

rlx02 wrote: post #93
etjossem wrote: post #55

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

SparkPost gives you 100k emails/m for free. I don't work for them.

Very happy with SparkPost. Love their webhooks and their advanced content substitution engine.

Re: Mandrill’s Betrayal

#108

Post by icelancer »

scosman wrote: post #15

It's way worse than just the TOS change. Mandrill has a lot of advanced features (webhooks, reporting, AB testing, templates, etc). Some companies may be able to switch to SES or mailgun in a day, but more advanced integrations could take weeks. We're stuck with either pulling people off critical project in order to meet their ridiculously short deadline, or pay insane bills (the new price is over 4x the price we sig…

This is where I am at. This is insanity.

Re: Mandrill’s Betrayal

#110

Post by wconway »

etjossem wrote: post #55

Some head-to-head comparisons of Mailgun and SendGrid, for those trying to find an alternative provider. - Free Tier : Up to 10k emails/mo with Mailgun, up to 12k with SendGrid. - Low Volume : To send 100,000 emails/mo on a shared IP, you'll pay $45 with Mailgun or $20 with SendGrid. - High Volume : To send 300,000 emails/mo on a dedicated IP, you'll pay $204 with Mailgun or $199 with SendGrid. - Deliverability : In…

- Mailgun’s prices scale much better than Sengrid. 700,000 emails per month w/ Mailgun $316.50 vs w/ Sendgrid $399

- All paid accounts are given unrestricted access to all Mailgun features. Sendgrid feature gates by plan

- Mailgun has no punitive overages, with Sendgrid you’ll pay as high as $1 per 1000 emails for exceeding your plan. https://sendgrid.com/mkt/assets/pdfs/1-16_SendGrid_Compariso...

Disclosure: I work for Mailgun

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