Live data from Hacker News

Nexus 4 battery bloating

blog.testmunk.com

11–20 of 68 posts

Re: Nexus 4 battery bloating

#11
"They told us the devices were out of warranty and that replacement (through repair and refurbishing) would cost $153 USD."

This is a common trick attempted by the retail business - to focus on the warranty (where they dictate the terms) rather than your contract (where they often cannot). If you bought the device, you still have a contract of sale with the seller. The details depend on your jurisdiction.

Perhaps in the US the manufacturer can dictate the terms of your contract of sale, I don't know. But here in the UK they cannot - it is statutory.

When I attempted to have a broken Nexus 7 repaired or replaced here in the UK, the store focused on it being "out of warranty". I insisted that I was not claiming under their warranty, but under the contract of sale (the Sale of Goods Act in the UK) where depending on the nature of the goods and the advertised price the store can be liable for up to six years for manufacturing defects. Eventually, after insisting for a while, they made us good with a partial refund to cover the loss of use of the device subsequent to the failure, though it took us a while to negotiate a cash settlement rather than a store credit.

tl;dr: "out of warranty" is not necessarily the end of the story, although I don't know about the US.

Re: Nexus 4 battery bloating

#12
post #5

I'm a Nexus 4 owner and for the last few months, opening Snapchat has made a really weird analogue clicking noise. The clicking noise has progressed over that time and now my phone will constantly make the same loud clicking noise whenever I touch the screen. It sounds very similar to "sparking" two wires. I can reboot my phone to make it go away (for about day, but after that the clicking comes back). I've never dro…

The camera issues on the Nexus 4 are ridiculous. Google has done absolutely nothing to address the issue. On the other hand, I'm pretty sure Snapchat is doing really stupid things with the camera API, since the stability issues are not nearly as pronounced with other camera-using apps.

Re: Nexus 4 battery bloating

#13
I just replaced the battery in my Nexus 5 due to earlier stages of the same issue. The battery failure was causing a lot of random device shutdowns that I had initially thought were related to the rollout of Lollipop.

There's a long support thread of people with similar issues at: https://productforums.google.com/forum/#!topic/nexus/IJSOuc7...

Several of the posters there noticed that their battery had started bulging, ordered a new one, and reported that their devices were back to normal. Same issue and fix for my device.

This issue is definitely concerning, and I'm a bit surprised that more hasn't been made of it by now. It seems to be a fairly widespread problem.

Re: Nexus 4 battery bloating

#15
post #5

I'm a Nexus 4 owner and for the last few months, opening Snapchat has made a really weird analogue clicking noise. The clicking noise has progressed over that time and now my phone will constantly make the same loud clicking noise whenever I touch the screen. It sounds very similar to "sparking" two wires. I can reboot my phone to make it go away (for about day, but after that the clicking comes back). I've never dro…

The camera issues on the Nexus 4 are ridiculous. Google has done absolutely nothing to address the issue. On the other hand, I'm pretty sure Snapchat is doing really stupid things with the camera API, since the stability issues are not nearly as pronounced with other camera-using apps.

[deleted]

Re: Nexus 4 battery bloating

#17
I stopped placing so much brand premium on "Made By Google", at the end of the day, you are at the mercy of the manufacturer.

My google nexus phone was clunky, slow, randomly freeze and restart during phone conversation. When you dropped it the battery and back lid would fall out or not fit properly. I nearly gave up on Android.

Then my asus nexus 7 screen shattered when I dropped it with replacement cost that made it unfeasible to replace it (warranty did not cover it).

Now I have a Moto G, and considering that I paid only 200 bucks for it, it runs extremely light, smooth and reliable, durable, no battery or back lid falling out. Lot of bang for your buck, faith restored in Android.

Re: Nexus 4 battery bloating

#18
post #4

The video of the battery catching fire is a little distressing knowing that I carry one of those in my pocket at all times.

That's actually a cut of a longer video. What's missing is the beginning, where they stab the battery with a knife. Unless you pierce a battery, that kind of combustion is unlikely to happen. If it swells up to the point where the casing fails it could, but you'd probably notice that before it became a dangerous issue.

Re: Nexus 4 battery bloating

#19

I just replaced the battery in my Nexus 5 due to earlier stages of the same issue. The battery failure was causing a lot of random device shutdowns that I had initially thought were related to the rollout of Lollipop. There's a long support thread of people with similar issues at: https://productforums.google.com/forum/#!topic/nexus/IJSOuc7... Several of the posters there noticed that their battery had started bulgin…

Same here. I actually thought I had damaged the backcover clips when disassembling to retrieve a wayward nanosim to microsim adapter. Didn't realize it was the bulging battery until the random reboots finally forced me to buy a battery on the aftermarket.

The one downside I've noticed is that even with my "OEM" replacement battery (who really knows with these things), charging a lowish battery via a high amperage USB still takes significantly (multiples) longer than my iPhone 5 or 6.

Re: Nexus 4 battery bloating

#20
This is more common than you might think, particularly on older iPhones. I co-own a repair store in Austin, TX and we get several of these every month--usually on older iPhones that have been dropped "just right". (Not saying yours was the fault of a drop, but if you leave it plugged in 99% of the time, that was probably your issue.)

Anyway, it's stupid easy to replace these batteries--they're just glued in, usually, so you just buy a replacement battery and back cover, use a tool to pry up the battery, place a new battery in along with some adhesive to hold it down, and pop the new back cover on. One pro tip: Buy at least one more new battery than you need, as some percentage of them, no matter where you buy them from, are defective.

We do these in-store for iPhone 4/5 in under 10 minutes--I don't doubt you can do something similar on the N4.

Post reply on HN