Any feedback on braintree? I'm considering them for a new app.
We're using them. Happy for two reasons: 1. Easy to use and 2. Very responsive and helpful as a company.
Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
11–20 of 21 posts
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#12I had intended to use PayPal's Subscriptions and Recurring Payments option. I had some concerns that there was a slight stigma with using PayPal, (unprofessional), but I feel that, perhaps that stigma has faded the last few years.
[as an aside, I've been using Amazon DevPay, and I feel that it's weirding too many people out. Too different from what they're used to]
Any thoughts on why to use these services rather than PayPal?
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#13Do any of these companies have a process in place to transfer your customers to another provider?
My concern is that most of these companies really lock you in.
You probably don't have your customers CC numbers yourself. The billing services archive this information in an encrypted and compliant manner, so you don't have to. But when the day comes, that you want to take your 20,000 customers and go to another billing service, you need that database. Do any of these companies explicitly address this issue?
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#14Do any of these companies have a process in place to transfer your customers to another provider? My concern is that most of these companies really lock you in. You probably don't have your customers CC numbers yourself. The billing services archive this information in an encrypted and compliant manner, so you don't have to. But when the day comes, that you want to take your 20,000 customers and go to another billing…
Chargify requires that you have an Authorize.net merchant account. I'm assuming that means they're just acting as a wrapper for the Authorize.net API (which sucks), and if you ditched them, you'd still have all your customers on your Authorize.net account.
Some clarification from all of these companies would be much appreciated.
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#15I had intended to use PayPal's Subscriptions and Recurring Payments option. I had some concerns that there was a slight stigma with using PayPal, (unprofessional), but I feel that, perhaps that stigma has faded the last few years. [as an aside, I've been using Amazon DevPay, and I feel that it's weirding too many people out. Too different from what they're used to] Any thoughts on why to use these services rather tha…
Some of those companies are actually based on the new PayPal X.
We used PayPal's Recurring Payments for http://www.placevine.com and it has been an absolute nightmare. Charges get declined for seemingly random reasons, the management console is riddled with bugs, and support has been useless.
I highly recommend using Braintree (http://www.braintreepaymentsolutions.com/). I've worked with them as the payment processor for http://www.parkwhiz.com for 3 years and they've been fantastic.
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#16I don't really understand the benefits of Chargify versus using Authorize's Automated Recurring Billing. Authorize's ARB is only $20 a month, no matter how many customers you have. If one needs an Authorize account to use Chargify why wouldn't I just use Authorize's solution?
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#17Any feedback on braintree? I'm considering them for a new app.
Great service and full PCI compliance. Watch out for monthly minimum and early termination fees. Not supported by any of the SaaS billing frontends yet (though Spreedly is willing to make it happen).
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#18Any feedback on braintree? I'm considering them for a new app.
We've been with Braintree for two years, and are about to use them for a second startup. Big, big fan.
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#19Any feedback on braintree? I'm considering them for a new app.
Great service and full PCI compliance. Watch out for monthly minimum and early termination fees. Not supported by any of the SaaS billing frontends yet (though Spreedly is willing to make it happen).
Is braintree willing to negotiate on these costs?
Re: Chargify vs. Spreedly vs. Cheddargetter: Subscription-Billing Service Prices
#20A friend had his PayPal account frozen for no reason. In my experience their API is terrible and it is a torture to use their test site.