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An email template for candidates frustrated with unresponsive employers

blog.landing.jobs

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Re: An email template for candidates frustrated with unresponsive employers

#11
Fun read!

I'm having the opposite problem. I'm trying desperately to get people to apply for mobile dev positions... and of the FIVE applications I've managed to lure in, none of them replied to my phone calls or emails back.

I was considering asking for an address in the application so I could go wait on applicants' doorsteps, but maybe a letter like this is a less litigable idea.

Re: An email template for candidates frustrated with unresponsive employers

#12
While I agree that companies who go quiet are behaving poorly and would think ill of an applicant who was not responsive myself. My reaction reading the note was that its a bit long to send someone who already blew you off. I hope it makes the sender feel better, I don't think there is much else you are going to do. In this case reporting to the job site that they are unresponsive is probably better (though depending on the site and their rules it may do little as well)

Re: An email template for candidates frustrated with unresponsive employers

#13
post #4
post #3

The reason you don't get a reply (in the US anyways) is for legal reasons. If you say anything which could be even remotely (mis)interpreted as some sort of bias, your company could lose lots of money/time and potentially go bankrupt due to a discrimination lawsuit. It's sadly safer to just not reject candidates at all. Don't hate the player, hate the game.

This is merely a convenient excuse for companies behaving inconsiderately. Since many companies in the U.S. do send rejection emails, it's clearly one of any number of other reasons why some companies neglect this basic courtesy. The silver lining is, you probably don't want to work for these companies anyway :)

>Since many companies in the U.S. do send rejection emails

Are you able to provide any kind of data backing up that claim?

I am strongly in the "don't hate the player, hate the game" camp on this issue.

This is NOT a basic courtesy but a business process that requires a lot of resources to be at least somewhat meaningful. How long do you think it takes to write a rejection letter that provides useful, actionable data for the potential candidate? Multiply that by 10-100 for every position.

Oh, and I've seen much more nasty replies and general insults than thank yous in response to rejection letters.

I would be in support of rejection letters if the process would be mandated by the hiring platform / shared culture / etc.

Re: An email template for candidates frustrated with unresponsive employers

#14
post #10

I've hired people before, and usually when it comes time to send rejection emails it can be very hard. If someone clearly isn't right for the job, you owe it to them to mention why- I'm an engineer, I work in absolutes and "Culture fit" or something so wishy-washy doesn't roll well off my fingers. But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attac…

>But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attacking.

It frustrates me that you see it this way because it means when I give direct criticism to individuals I'm expected to bring in line via performance reviews, they get upset and take it personally. It also frustrates me because I'm surrounded by people who refuse to give me direct criticism of my work for fear that I will take it personally. Meanwhile, I'm trying to develop professionally...

Re: An email template for candidates frustrated with unresponsive employers

#15
post #10

I've hired people before, and usually when it comes time to send rejection emails it can be very hard. If someone clearly isn't right for the job, you owe it to them to mention why- I'm an engineer, I work in absolutes and "Culture fit" or something so wishy-washy doesn't roll well off my fingers. But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attac…

Don't worry about hurting their feelings. Think about helping them become a stronger candidate in the future.

Re: An email template for candidates frustrated with unresponsive employers

#16
post #13
post #4

Earlier quoted context omitted.

This is merely a convenient excuse for companies behaving inconsiderately. Since many companies in the U.S. do send rejection emails, it's clearly one of any number of other reasons why some companies neglect this basic courtesy. The silver lining is, you probably don't want to work for these companies anyway :)

>Since many companies in the U.S. do send rejection emails Are you able to provide any kind of data backing up that claim? I am strongly in the "don't hate the player, hate the game" camp on this issue. This is NOT a basic courtesy but a business process that requires a lot of resources to be at least somewhat meaningful. How long do you think it takes to write a rejection letter that provides useful, actionable data…

Facebook gives candidate feedback.

Re: An email template for candidates frustrated with unresponsive employers

#17
post #13
post #4

Earlier quoted context omitted.

This is merely a convenient excuse for companies behaving inconsiderately. Since many companies in the U.S. do send rejection emails, it's clearly one of any number of other reasons why some companies neglect this basic courtesy. The silver lining is, you probably don't want to work for these companies anyway :)

>Since many companies in the U.S. do send rejection emails Are you able to provide any kind of data backing up that claim? I am strongly in the "don't hate the player, hate the game" camp on this issue. This is NOT a basic courtesy but a business process that requires a lot of resources to be at least somewhat meaningful. How long do you think it takes to write a rejection letter that provides useful, actionable data…

Try applying for a position at a large company with a reputation for a highly-engineered hiring process, eg. Google [0]. Rarely will you get specific feedback, but you can expect to get a notification when you are no longer under consideration.

[0] At Google's scale, some candidates fall through the cracks. But their recruiting process does mandate rejection notifications. It'd be great if a Google recruiter would back me up here :)

Re: An email template for candidates frustrated with unresponsive employers

#18
post #3

The reason you don't get a reply (in the US anyways) is for legal reasons. If you say anything which could be even remotely (mis)interpreted as some sort of bias, your company could lose lots of money/time and potentially go bankrupt due to a discrimination lawsuit. It's sadly safer to just not reject candidates at all. Don't hate the player, hate the game.

A simple "you are no longer being considered for the [x] position, thank you for your application" is all most people are looking for.

Exactly! And modern HR tech makes rejection en masse so ridiculously easy. So if your company has an ATS that doesn't make it ridiculously easy to reject en masse with a boilerplate message, then you badly need to upgrade your ATS.

(LEGO even sent me a nicely formatted, well-branded letter within 7 business days despite not even making it to the phone screen stage.)

Re: An email template for candidates frustrated with unresponsive employers

#19
post #10

I've hired people before, and usually when it comes time to send rejection emails it can be very hard. If someone clearly isn't right for the job, you owe it to them to mention why- I'm an engineer, I work in absolutes and "Culture fit" or something so wishy-washy doesn't roll well off my fingers. But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attac…

>But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attacking.

We would have liked to work with you, but unfortunately we do not feel your skills in $AREA_OF_CONCERN are as strong as we require.

Despite this rejection we wish you a happy job hunt and strongly encourage you to apply to $CORP in the future.

If somebody was better, you say that outright.

If the problem is culture fit? Well I really wouldn't write that in an email (too likely to make you come of as an ass, too likely to make you easy to sue if the person was a member of some minority).

Re: An email template for candidates frustrated with unresponsive employers

#20
post #10

I've hired people before, and usually when it comes time to send rejection emails it can be very hard. If someone clearly isn't right for the job, you owe it to them to mention why- I'm an engineer, I work in absolutes and "Culture fit" or something so wishy-washy doesn't roll well off my fingers. But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attac…

>But how do you tell people that they lack basic knowledge or experience in certain areas without sounding bitchy or attacking. It frustrates me that you see it this way because it means when I give direct criticism to individuals I'm expected to bring in line via performance reviews, they get upset and take it personally. It also frustrates me because I'm surrounded by people who refuse to give me direct criticism o…

A solution to that might be some unofficial group that can critique others without having control of their job and/or code review.
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