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Mayday.us

stripe.com

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Re: Mayday.us

#11

Post by rio517 »

minimaxir wrote: post #6
mirashii wrote: post #3

It's a bit concerning that this page doesn't really reference the order of magnitude of data that they're working with, statistical significance, or anything to indicate that the difference between the two percentages they're comparing is something that's actually worth comparing, and not something that can or is likely to be explained away due to small sample size.

From the downloadable dataset of donations, the current total amount of donations is 62,769 donations with 50,802 unique donators, which is a healthy amount. However, that doesn't indicate how many users fell into the "had a Stripe account already" bucket. (I'd wager not many.) (Off topic aside about data integrity: the downloadable data, from October onward, has donation dates from 2018.)

This is Mario from Mayday PAC. Yeah, our last release had those 2018 issues. The data actually comes from several different vendors and we plan on normalizing it all better post election. The 2018 data should have been registered as 2014. (Obviously not 2018)

Re: Mayday.us

#12

Post by mrfusion »

aaronlifshin wrote: post #10
mrfusion wrote: post #5

Do we know how MayDay is performing in this election? I was disappointed not to hear any mentions of it on the news leading up to the election? Have they actually upset any elections.

We were in two primaries, and our candidate won in one of them, in another he moved from 9% to 24 or so of the vote. Today is the day we learn more. Hopefully some of our candidates will win. Another important factor to keep in mind is that this an experiment. The knowledge we generate about what it takes to move elections on this issue, and the attention we have brought to the issue of money in politics are an impor…

That's interesting, thanks for the response. I've been getting the email updates and it's hard to get the big picture from those.

So the biggest goal of this process is learning how to move elections?

I shouldn't be concerned that the media isn't mentioning MayDay as a factor in the elections or control of congress?

Re: Mayday.us

#13

Post by aaronlifshin »

aaronlifshin wrote: post #8
charliepark wrote: post #2

If I understand Checkout correctly, a user on Site A enters her card details, and then when she's on Site B, her details are shown back (with some obfuscations). Does this ever alarm users? I'm sure the goal is that it would be a seamless experience, but I'd be curious if anyone here has used Checkout and heard positive / negative feedback from users.

From our users, the most feedback we have heard about this functionality is: "I want to change my card details, but it keeps bringing up my old card" The solution is to put the cursor in the card number box and hit delete, but this is not obvious in the UI. I am not aware of Mayday users raising the concern that their details have been saved.

Overall, we have mostly positive feedback about Stripe, and have been happy with the usability for our users as well as on the back end. It's been especially great for mobile.

Our audience is heavily from the tech community, and people like seeing the latest technology used on a site. I remember at least one email coming in to that effect.

Re: Mayday.us

#14

Post by aaronlifshin »

mrfusion wrote: post #12
aaronlifshin wrote: post #10

Earlier quoted context omitted.

We were in two primaries, and our candidate won in one of them, in another he moved from 9% to 24 or so of the vote. Today is the day we learn more. Hopefully some of our candidates will win. Another important factor to keep in mind is that this an experiment. The knowledge we generate about what it takes to move elections on this issue, and the attention we have brought to the issue of money in politics are an impor…

That's interesting, thanks for the response. I've been getting the email updates and it's hard to get the big picture from those. So the biggest goal of this process is learning how to move elections? I shouldn't be concerned that the media isn't mentioning MayDay as a factor in the elections or control of congress?

More specifically, the experiment is about how to sway voters on the issue of money in politics. I particularly like this page for the big picture: https://mayday.us/the-plan/

Looking back, thinking about where we've come from against this plan from May 1st I'm pretty amazed. But of course, there is a lot more work ahead.

A lot of the media narrative around the election is "which party controls the senate" and so they would not necessarily cover non-partisan Mayday.

But we have gotten a LOT of media coverage.

This is a blog post I happen to really like: http://www.huffingtonpost.com/robert-foster/the-impact-inves...

And here is an in-depth example of analysis of a race Mayday is involved in: http://www.nationaljournal.com/politics/is-michigan-s-most-p...

Re: Mayday.us

#15

Post by swartkrans »

aresant wrote: post #4

If a user used Stripe "the chance that a visitor would abandon their donation at the Checkout step halved from 22% to 10%" You can see even in Stripe's earliest UX the desire to dramatically limit the "pain" that goes into entering CC details online. When they added the "remember me" button I said to myself this is going to wind up being the "billion dollar checkbox" once merchants really understand the power of not…

When I see that "remember me" checkbox I thought about how they were storing that information. There's usually no obvious indicator someone is using stripe, you just see a form asking for credit card input. I tend to never check such a box and in fact prefer it if there's a payment option with a company that already has my credit card info, like paypal or amazon, so that I have less surface area for having that information stolen and less places to update once I have to renew or replace a card.

Re: Mayday.us

#16

Post by exratione »

It's amazing how much goes to line the pockets of politicians and their cronies, and with the flimsiest of expected outcomes on the part of those who give, in an age in which creating actually worthwhile things, new technologies and scientific progress, is cheaper than ever.

Watching this sort of thing, knowing that the researchers behind many very worthwhile lines of medical research that might bring great benefit to hundreds of millions struggle to raise a tenth of this amount over the course of years, is ever eye-opening.

We're not a very rational species.

Re: Mayday.us

#17

Post by funkyy »

swartkrans wrote: post #15
aresant wrote: post #4

If a user used Stripe "the chance that a visitor would abandon their donation at the Checkout step halved from 22% to 10%" You can see even in Stripe's earliest UX the desire to dramatically limit the "pain" that goes into entering CC details online. When they added the "remember me" button I said to myself this is going to wind up being the "billion dollar checkbox" once merchants really understand the power of not…

When I see that "remember me" checkbox I thought about how they were storing that information. There's usually no obvious indicator someone is using stripe, you just see a form asking for credit card input. I tend to never check such a box and in fact prefer it if there's a payment option with a company that already has my credit card info, like paypal or amazon, so that I have less surface area for having that infor…

Your CC is probably insured anyways and if you have good bank they will deal with any fraud in matter of days releasing you from any responsibility.

If not - change a bank.

Re: Mayday.us

#18

Post by swartkrans »

funkyy wrote: post #17
swartkrans wrote: post #15

Earlier quoted context omitted.

When I see that "remember me" checkbox I thought about how they were storing that information. There's usually no obvious indicator someone is using stripe, you just see a form asking for credit card input. I tend to never check such a box and in fact prefer it if there's a payment option with a company that already has my credit card info, like paypal or amazon, so that I have less surface area for having that infor…

Your CC is probably insured anyways and if you have good bank they will deal with any fraud in matter of days releasing you from any responsibility. If not - change a bank.

Yeah that is true but I could just not expose my credit cards and not worry about catching fraud in time to avoid having to deal with problems. These days you have to read your credit card report carefully to see if you've been victimized. I didn't realize I was until I saw a $29.99 charge every month for someone else's credit report. I didn't think it was a mistake until I canceled mine and still saw that charge there months later. It's not enough to be covered by your bank, at least not for me.

Re: Mayday.us

#19

Post by isamuel »

aresant wrote: post #4

If a user used Stripe "the chance that a visitor would abandon their donation at the Checkout step halved from 22% to 10%" You can see even in Stripe's earliest UX the desire to dramatically limit the "pain" that goes into entering CC details online. When they added the "remember me" button I said to myself this is going to wind up being the "billion dollar checkbox" once merchants really understand the power of not…

I've found Safari's credit card auto-fill to be remarkably good. To a first approximation, I never type my credit card information anymore—and when I do, I'm willing to blame the website designer for doing some goofy thing to prevent recognition.

Re: Mayday.us

#20

Post by lifeisstillgood »

>> But on the last day of the campaign, mobile use doubled: 32% of donors donated from their phones or tablets instead of waiting to get to their laptops

This is to me a killer insight. I just sent my first invoice from my mobile phone. I have always always assumed I could not use my mobile for a complex website but it was relatively painless - and 1000 times more convenient (at work, not on clients network etc)

I only did it because I "had to", and it worked because the company (freeagent) has put enough effort in. Now I can do more accounts on my mobile - and all those who donated above will be likely to donate earlier me time than the last day because it worked this time round.

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