This article has a few details on why this week was important for e-commerce sites in India: http://qz.com/274278/the-real-reason-why-indias-shopping-web... The incumbents from Silicon Valley may not have the Cultural understanding of the Indian market and the barriers to utilizing Large scale distributed technology platforms have never been lower. I boldly (and somewhat foolishly) predict that as more and more India…
"The incumbents from Silicon Valley may not have the Cultural understanding of the Indian market and the barriers to utilizing Large scale distributed technology platforms have never been lower." What do you think are the barriers to utilizing large scale distributed technology platforms? I personally don't think this is a cultural thing.
Flipkart, Amazon of India, has sales of $100M in one day
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Re: Flipkart, Amazon of India, has sales of $100M in one day
#12Re: Flipkart, Amazon of India, has sales of $100M in one day
#13Most of the offers were sold out within seconds of the sale start, the servers kept crashing intermittently, items mysteriously disappeared from the cart just before payment, prices shown on the product page were silently increased when added to the cart, and to top it all off people managed to get screenshots of prices being raised to near 200% before a discount was applied and the items were sold for higher than no…
I am sure they weren't deliberately tricking the customers, instead it is their incompetence and immaturity showing up. They couldn't handle the commotion and steps taken to handle the load backfired (A completely made up example can be that they started the crashed servers but in panic forgot to apply the discount configuration). Disclosure: I worked at Flipkart. I felt that employees are immature.
Source: I've been a customer for years and have been watching them closely :-)
Re: Flipkart, Amazon of India, has sales of $100M in one day
#14To put that in perspective, if Flipkart has sales of $100M every day of the year, at $36.5 billion, it would be half of Amazon's e-commerce revenue of $67.9 billion [0]. [0] http://mashable.com/2014/05/08/amazon-sales-chart/
Re: Flipkart, Amazon of India, has sales of $100M in one day
#15Alibaba sales $5.78 billion in 2013/11/11.
Re: Flipkart, Amazon of India, has sales of $100M in one day
#16Earlier quoted context omitted.
I am sure they weren't deliberately tricking the customers, instead it is their incompetence and immaturity showing up. They couldn't handle the commotion and steps taken to handle the load backfired (A completely made up example can be that they started the crashed servers but in panic forgot to apply the discount configuration). Disclosure: I worked at Flipkart. I felt that employees are immature.
They actually were deliberately tricking the customers. They are known for doing this. Actually Amazon.in is hitting them hard with excellent and transparent pricing, great customer service (at least from Indian standards) and that is making them desperate. Source: I've been a customer for years and have been watching them closely :-)
Re: Flipkart, Amazon of India, has sales of $100M in one day
#17Earlier quoted context omitted.
I am sure they weren't deliberately tricking the customers, instead it is their incompetence and immaturity showing up. They couldn't handle the commotion and steps taken to handle the load backfired (A completely made up example can be that they started the crashed servers but in panic forgot to apply the discount configuration). Disclosure: I worked at Flipkart. I felt that employees are immature.
They actually were deliberately tricking the customers. They are known for doing this. Actually Amazon.in is hitting them hard with excellent and transparent pricing, great customer service (at least from Indian standards) and that is making them desperate. Source: I've been a customer for years and have been watching them closely :-)
Re: Flipkart, Amazon of India, has sales of $100M in one day
#18Re: Flipkart, Amazon of India, has sales of $100M in one day
#19As we more westernised in our outlook, bigbillionday is something similar to "Black Friday" and deep discount on single day ....might do more for overall internet penetration....currently only 25% of Indians have access to Internet, which stands at 243 million , if this crosses to 340 million, That's a huge market growth of Internet users ...this will in the long term benefit everybody.....perhaps remove poverty of m…
It sounds so easy when you put it like that. Thank you :)
Re: Flipkart, Amazon of India, has sales of $100M in one day
#20Most of the offers were sold out within seconds of the sale start, the servers kept crashing intermittently, items mysteriously disappeared from the cart just before payment, prices shown on the product page were silently increased when added to the cart, and to top it all off people managed to get screenshots of prices being raised to near 200% before a discount was applied and the items were sold for higher than no…
I am sure they weren't deliberately tricking the customers, instead it is their incompetence and immaturity showing up. They couldn't handle the commotion and steps taken to handle the load backfired (A completely made up example can be that they started the crashed servers but in panic forgot to apply the discount configuration). Disclosure: I worked at Flipkart. I felt that employees are immature.
But, if you go through my links, you will see that they were indeed deliberately tricking customers. Price tracking websites show that most Flipkart on-sale products' prices were hiked to double their original pricing and then discounts were applied. In one case, a printer was hiked from Rs. 10000 to Rs. 50000 and then sold at a 'discounted' Rs. 11000. Apart from this, they silently increased sale price when adding products to cart, and cancelled orders which people had gotten for bargain prices.
In addition, they also had numerous examples where their claimed discount percentage was not the one that was applied to the product. A discount of 3% was advertised as discount of 10%, 40 Rs off was advertised as 500 Rs off, etc.
All this has managed to completely put me off Flipkart. Prior to this I was a very happy Flipkart customer, and would preferentially order stuff from Flipkart even if it was available on Amazon for marginally lower prices. Even though I did not personally experience any of the Big Billion Day issues, the way Flipkart has handled this 'sale', has left me totally disgusted with them. I think, I'll stick to Amazon/Snapdeal from now on.