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Fivestars (YC W11) Raises $26M

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Re: Fivestars (YC W11) Raises $26M

#12

Is a weird SF/Silicon Valley cognitive dissonance required to say that 100% automated software "communication" is "establishing a personal connection"? The fact that an algorithm asks me to come back after I stop frequenting a restaurant doesn't strike me as personal, just kind of overbearing and HAL 9000-esque. Or a cashier reciting my name after reading it off a prompter. Safeway has been doing that for years and I…

Because the alternative to automated communication isn't personal communication... it's no communication. Automated communication is still more of a personal connection than no connection.
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