11–20 of 52 posts
Google should really refund the money to you for that - they must be in breach of a terms of service?
Google should really refund the money to you for that - they must be in breach of a terms of service?
Not to say they won't give a refund, but I'm guessing their lawyers have things setup so they aren't obligated to.
It really bothers me, how bad the Google's support is, especially for the products that make them money. It's common knowledge that they can close your advertiser's profile, lock the money and you won't be able to reach them about it. But at the same time, nobody is making a lot of noise about it, although it is a multi-billion dollar company and it is the product that they make most of their money from. Most of B2B…
Well this is unfortunate. I would have expected Google to credit your account accordingly, though. A couple of years ago, we noticed massive automated click fraud that Google's fraud detection algorithms didn't seem to catch (which was kind of strange since all the clicks came from the same IP). However, after sending over some HTTP logs to Google, they removed all the invalid clicks from our account within a day or…
> Edit: Since people keep asking, no my account wasn’t credited.
How could we know if Google punishes public complaints like this with gradually poorer ad placing?
It really bothers me, how bad the Google's support is, especially for the products that make them money. It's common knowledge that they can close your advertiser's profile, lock the money and you won't be able to reach them about it. But at the same time, nobody is making a lot of noise about it, although it is a multi-billion dollar company and it is the product that they make most of their money from. Most of B2B…
Well this is unfortunate. I would have expected Google to credit your account accordingly, though. A couple of years ago, we noticed massive automated click fraud that Google's fraud detection algorithms didn't seem to catch (which was kind of strange since all the clicks came from the same IP). However, after sending over some HTTP logs to Google, they removed all the invalid clicks from our account within a day or…
This was added at the end of the post: > Edit: Since people keep asking, no my account wasn’t credited.
Did you ask for a refund and they didn't give you at least a partial one?