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Show HN: ProveTrust, a user trust reputation system for the web

provetrust.com

11–20 of 29 posts

Re: Show HN: ProveTrust, a user trust reputation system for the web

#11
Sign in with Facebook: -1

Trust based on social media: -1

I remember Thawte used to have a WOT (web of trust), and "web notaries." If was an interesting idea, based on personally meeting, providing passport as a proof, etc. and have people already trusted vouch for you. They shut it down.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#12
I looked into jumping into this space recently, and doing my research it seems that all the companies doing this exact same thing (and there are lots of them) make the same mistake that this one does: Involve the customer in the loop.

This requires Joe AirBnB User to actually sign up for an account with the service (and a dozen others) and tell it about all the places that it should agglomerate reputation from. That's precisely backward.

This service's customer should be AirBnB, eBay, etc. And if the big ones don't immediately sign up, you'll need to go convince (as in, pay) them to partner up from the start. Customers get matched up with profiles behind the scenes automatically and end up with a "credit score" assigned to them that they have no control over.

The company that builds that product will win. The other twenty will die, as they are currently in the process of dying, because nobody is going to wake up in the morning, Google "centralized trust service", sign up, and spend an hour filling in information.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#13

Sign in with Facebook: -1 Trust based on social media: -1 I remember Thawte used to have a WOT (web of trust), and "web notaries." If was an interesting idea, based on personally meeting, providing passport as a proof, etc. and have people already trusted vouch for you. They shut it down.

Thanks for the feedback. I plan on adding other forms of login in the future; Facebook just has the largest user base.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#14

I looked into jumping into this space recently, and doing my research it seems that all the companies doing this exact same thing (and there are lots of them) make the same mistake that this one does: Involve the customer in the loop. This requires Joe AirBnB User to actually sign up for an account with the service (and a dozen others) and tell it about all the places that it should agglomerate reputation from. That'…

Have a look at these guys. They found a nifty way of getting people to sign up once.

https://www.trustpilot.com/

But yeah the problem is still to get people to me active providers rather than just ad-hoc.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#15

The idea is to have a central place on the web to store user reputation and reviews across many sites. You should be able to have one reputation (Trust Score) for all sites and not have to re-build it for every eBay or AirBnB. Further, a lot of sites like Craigslist or OKCupid don’t even have reputation systems, but could benefit from one. I consider this a minimal viable product and plan on adding a lot of features,…

Looks very polished for a MVP, well done! I do not have a Facebook profile, so the potential employers that run an "internet background check" will not trust me much. Does that mean that I am not trustworthy? What I am getting at is that there are multiple levels of real and artificial trust. Being socially engaged on Facebook shows just that: you are are socially engaged and have lots of friends: you are probably a…

Thanks for the feedback. I plan on adding other ways of signing-up to serve the folks without an FB account.

Even if you don't have a lot of friends, you can still collect feedback and add badges, which will increase your score. The social aspect is just one component.

Regarding fake reviews, I have a background in Spam and Abuse. I look forward to tackling the fake reviews/users. Unhelpful reviews will be ignored and removed.

Regarding the algorithm, that will be continuously tweaked based on feedback.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#16

I looked into jumping into this space recently, and doing my research it seems that all the companies doing this exact same thing (and there are lots of them) make the same mistake that this one does: Involve the customer in the loop. This requires Joe AirBnB User to actually sign up for an account with the service (and a dozen others) and tell it about all the places that it should agglomerate reputation from. That'…

Very good points about user friction, which should be minimized. The plan is to make adding information from you accounts MUCH easier. Stay tuned.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#17
post #5

The idea is to have a central place on the web to store user reputation and reviews across many sites. You should be able to have one reputation (Trust Score) for all sites and not have to re-build it for every eBay or AirBnB. Further, a lot of sites like Craigslist or OKCupid don’t even have reputation systems, but could benefit from one. I consider this a minimal viable product and plan on adding a lot of features,…

Someone who is a trustworthy seller may not be a trustworthy date partner, do you generate different scores based on context or just average them all?

Good point. The scoring is going to be continuously tweaked as more data is collected. It may be the case that your dating behavior is irrelevant to your Craigslist behavior, or it could be a useful signal. The scoring will adjust according to the data.

Re: Show HN: ProveTrust, a user trust reputation system for the web

#18
Very cool, have seen a few sites doing this sort of thing. The only concern with these type of services is the fact that scammers will harvest trust on small trades and then scam big trades.

Your service should verify the real life identities of users or perhaps work in some sort of escrow.

Best of luck

Re: Show HN: ProveTrust, a user trust reputation system for the web

#19

I looked into jumping into this space recently, and doing my research it seems that all the companies doing this exact same thing (and there are lots of them) make the same mistake that this one does: Involve the customer in the loop. This requires Joe AirBnB User to actually sign up for an account with the service (and a dozen others) and tell it about all the places that it should agglomerate reputation from. That'…

Have a look at these guys. They found a nifty way of getting people to sign up once. https://www.trustpilot.com/ But yeah the problem is still to get people to me active providers rather than just ad-hoc.

[deleted]

Re: Show HN: ProveTrust, a user trust reputation system for the web

#20
post #5

Earlier quoted context omitted.

Someone who is a trustworthy seller may not be a trustworthy date partner, do you generate different scores based on context or just average them all?

Good point. The scoring is going to be continuously tweaked as more data is collected. It may be the case that your dating behavior is irrelevant to your Craigslist behavior, or it could be a useful signal. The scoring will adjust according to the data.

Another thing to consider is long term versus short term behavior. In my experience, some people have spurts of negative activity that are important to account for in small time spans but which may smooth out over time, that is, you may want to steer clear of someone for a month but the next month they are fine. This can coincide with financial issues, mental health as well as general stress.
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