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IPhone 5 Sleep/Wake Button Replacement Program

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Re: IPhone 5 Sleep/Wake Button Replacement Program

#11

Post by yurymik »

spada wrote: post #8
batuhanicoz wrote: post #5

In Turkey they replace any iPhone with broken home button or sleep/wake button given it is within it's warranty time. And it takes roughly 10-15 minutes to walk into the Apple Store and walk out with the new phone. Replaced two phones in the past 2 weeks.

i'd love it if it were as simple as that in Canada.

It literally is. I had volume button broken two weeks after the purchase. Went to the Apple store, 15 minutes later came out with a new phone.

Re: IPhone 5 Sleep/Wake Button Replacement Program

#12

Post by arrakeen »

My iPhone 5 is the worst smart phone I've ever owned by far. Seemingly days after my warranty expired, the sleep/lock button and the volume down button stopped working. It's great that they're recognizing the sleep/lock button issue and I will definitely be taking advantage of it, but I'm still left with a broken volume button

Re: IPhone 5 Sleep/Wake Button Replacement Program

#13

Post by spada »

yurymik wrote: post #11
spada wrote: post #8

Earlier quoted context omitted.

i'd love it if it were as simple as that in Canada.

It literally is. I had volume button broken two weeks after the purchase. Went to the Apple store, 15 minutes later came out with a new phone.

excellent. i'll give it a go.

Re: IPhone 5 Sleep/Wake Button Replacement Program

#14

Post by zachlipton »

My iPhone 5 sleep/wake button has been pretty much dead for a month or so now (it would sort-of work if you pressed it multiple times with feeling) and this program was finally the kick in the pants I needed to deal with it. I had AppleCare, so it would have been covered either way, but the thing was getting on my nerves.

It was even more painless than I expected. Got a same-day Genius Bar appointment on Friday, backed up my phone, walked over to the Apple Store from work. Waited 5 minutes, spent maybe 5 minutes going through the replacement song and dance, and walked out with a new working iPhone in my pocket.

Re: IPhone 5 Sleep/Wake Button Replacement Program

#15

Post by batuhanicoz »

spada wrote: post #13
yurymik wrote: post #11

Earlier quoted context omitted.

It literally is. I had volume button broken two weeks after the purchase. Went to the Apple store, 15 minutes later came out with a new phone.

excellent. i'll give it a go.

You should get an appointment for the Genius Bar so you don't wait, at least in Turkey. I'm assuming all Apple Store's are the same?
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