It's interesting how responsive Apple is to customer feedback. A lot of times, customers complain about Apple's new product leaving out some feature, and then the next revision magically incorporates that feature (a good example would be Firewire on the 13-inch macbooks). They aren't at all vocal about this, so people see Apple as being super closed, but I think that they do care a lot about what customers think. The…
http://mantia.me/blog/macbook-pro-thousands-of-colors
And, showing this isn't a one-time thing:
http://www.betanews.com/article/Apple-Sued-Over-MacBook-Disp...