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Tesla gains on strong sales; government issues 'recall'

cnbc.com

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Re: Tesla gains on strong sales; government issues 'recall'

#11

Post by jmathai »

bostonpete wrote: post #7
gfosco wrote: post #5

False. @elonmusk "There was an over-the-air software update (done last month) and an upgraded US 14-50 adapter will be mailed to customers." @elonmusk "Some confusion in media reports today. No Tesla vehicles are being physically recalled by Tesla." https://twitter.com/elonmusk/status/423145289310953473 https://twitter.com/elonmusk/status/423144357873479680

How is this different from a recall? I've had a number of recalls on various vehicles and it usually just involves the dealer replacing some part or another. The fact that Tesla is mailing the part to customers in this case makes it not a recall...?

In the eyes of the consumer it feels much less obtrusive.

Hearing that 30,000 Model S owners have to take their car back to the shop to get a problem fixed feels much worse than receiving a part in the mail.

The latter makes me feel like it's a simple fix since I don't have to have a mechanic do it and that it must not be that serious if they trust me to do it myself.

Semantics aside, as far as PR goes there's a huge difference.

Re: Tesla gains on strong sales; government issues 'recall'

#12

Post by bostonpete »

jmathai wrote: post #11
bostonpete wrote: post #7

Earlier quoted context omitted.

How is this different from a recall? I've had a number of recalls on various vehicles and it usually just involves the dealer replacing some part or another. The fact that Tesla is mailing the part to customers in this case makes it not a recall...?

In the eyes of the consumer it feels much less obtrusive. Hearing that 30,000 Model S owners have to take their car back to the shop to get a problem fixed feels much worse than receiving a part in the mail. The latter makes me feel like it's a simple fix since I don't have to have a mechanic do it and that it must not be that serious if they trust me to do it myself. Semantics aside, as far as PR goes there's a huge…

The NHTSA considers it a recall. This "not a recall" claim seems to just be PR spin by Tesla:

http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM4...

Also, Tesla calls it "a voluntary recall" in this document (at the end of the Chronology of Principal Events):

http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM4...

Re: Tesla gains on strong sales; government issues 'recall'

#14

Post by coob »

bostonpete wrote: post #7
gfosco wrote: post #5

False. @elonmusk "There was an over-the-air software update (done last month) and an upgraded US 14-50 adapter will be mailed to customers." @elonmusk "Some confusion in media reports today. No Tesla vehicles are being physically recalled by Tesla." https://twitter.com/elonmusk/status/423145289310953473 https://twitter.com/elonmusk/status/423144357873479680

How is this different from a recall? I've had a number of recalls on various vehicles and it usually just involves the dealer replacing some part or another. The fact that Tesla is mailing the part to customers in this case makes it not a recall...?

Well, TSLA is up nearly 10% today, so take that as you will.

Re: Tesla gains on strong sales; government issues 'recall'

#15

Post by dave1619 »

The big news for Tesla today was that they announced 6900 cars delivered in Q4 of last year. They had guided for slightly under 6000 cars delivered, so this is a big surprise and the reason for today's stock spike.

TeslaMotors also tweeted that revenue is expected to exceed guidance by 20% in Q4 2013.

Update: Tesla just released a press release: http://www.teslamotors.com/about/press/releases/tesla-revenu...

Re: Tesla gains on strong sales; government issues 'recall'

#17

Post by hosh »

jmathai wrote: post #11
bostonpete wrote: post #7

Earlier quoted context omitted.

How is this different from a recall? I've had a number of recalls on various vehicles and it usually just involves the dealer replacing some part or another. The fact that Tesla is mailing the part to customers in this case makes it not a recall...?

In the eyes of the consumer it feels much less obtrusive. Hearing that 30,000 Model S owners have to take their car back to the shop to get a problem fixed feels much worse than receiving a part in the mail. The latter makes me feel like it's a simple fix since I don't have to have a mechanic do it and that it must not be that serious if they trust me to do it myself. Semantics aside, as far as PR goes there's a huge…

If TSLA stocks fall because of this, it's probably a great time to buy.

Re: Tesla gains on strong sales; government issues 'recall'

#18

Post by dstaley »

bostonpete wrote: post #7
gfosco wrote: post #5

False. @elonmusk "There was an over-the-air software update (done last month) and an upgraded US 14-50 adapter will be mailed to customers." @elonmusk "Some confusion in media reports today. No Tesla vehicles are being physically recalled by Tesla." https://twitter.com/elonmusk/status/423145289310953473 https://twitter.com/elonmusk/status/423144357873479680

How is this different from a recall? I've had a number of recalls on various vehicles and it usually just involves the dealer replacing some part or another. The fact that Tesla is mailing the part to customers in this case makes it not a recall...?

Just to note, when I read the title, it sounded like Tesla was recalling the entire car. So at least one person was confused over the term "recall".

Re: Tesla gains on strong sales; government issues 'recall'

#20

Post by gfosco »

hosh wrote: post #17
jmathai wrote: post #11

Earlier quoted context omitted.

In the eyes of the consumer it feels much less obtrusive. Hearing that 30,000 Model S owners have to take their car back to the shop to get a problem fixed feels much worse than receiving a part in the mail. The latter makes me feel like it's a simple fix since I don't have to have a mechanic do it and that it must not be that serious if they trust me to do it myself. Semantics aside, as far as PR goes there's a huge…

If TSLA stocks fall because of this, it's probably a great time to buy.

Agreed... but strangely enough, it's shot up more than 10% and made me smile. When it corrects, it will be time to buy again.
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