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Uber’s “Price Gouging” Is the Future of Business

blogs.hbr.org

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Re: Uber’s “Price Gouging” Is the Future of Business

#11
post #6
post #3

No, it's not. There is nothing new or innovative about Uber's business model. Nothing. It is a gypsy taxi service, and gypsy taxis have existed for as long as taxis have existed. Licensed taxi fares are uniform for very good reason: predictability and fairness. In the long run, no one wants to risk being stranded in a snowstorm just so they can pay less on a sunnier day. And in many urban environments, taxis are an i…

If you think the current licensed taxi fare structure is fare, then you must have spent your entire life in wealthy neighborhoods, or you would know how difficult it is to get any taxi outside of those neighborhoods. The wealthy have already co-opted the "infrastructure" that is taxis, at least in Chicago and New York.

This is true, but making service unaffordable to even the middle class during peak time is not the solution.

Re: Uber’s “Price Gouging” Is the Future of Business

#12
post #3

No, it's not. There is nothing new or innovative about Uber's business model. Nothing. It is a gypsy taxi service, and gypsy taxis have existed for as long as taxis have existed. Licensed taxi fares are uniform for very good reason: predictability and fairness. In the long run, no one wants to risk being stranded in a snowstorm just so they can pay less on a sunnier day. And in many urban environments, taxis are an i…

If you're looking for a fixed fare/cost predictability with regards to transportation, there is always the bus or subway. This is market forces at work.

Child labor and police bribery are also "market forces at work". Over the course of history we've learned that unfettered market forces can be destructive, and in order to maintain a civil society we regulate them. The modern taxi system comes from that experience. It may not be perfect, but clearly neither is the alternative if that alternative is the kind of opportunism advocated by Uber.

Re: Uber’s “Price Gouging” Is the Future of Business

#13

Earlier quoted context omitted.

If you're looking for a fixed fare/cost predictability with regards to transportation, there is always the bus or subway. This is market forces at work.

Child labor and police bribery are also "market forces at work". Over the course of history we've learned that unfettered market forces can be destructive, and in order to maintain a civil society we regulate them. The modern taxi system comes from that experience. It may not be perfect, but clearly neither is the alternative if that alternative is the kind of opportunism advocated by Uber.

> Child labor and police bribery are also "market forces at work".

You should be ashamed of yourself for comparing demand pricing for private transport to child labor and police bribery.

> Over the course of history we've learned that unfettered market forces can be destructive, and in order to maintain a civil society we regulate them.

Cheap, reliable, private transportation is not a right. Civil society is entitled to efficient, fairly priced mass transportation, not price controls for private transport.

> It may not be perfect, but clearly neither is the alternative if that alternative is the kind of opportunism advocated by Uber.

So don't user Uber then. Use a regular taxi (while they're still around). Walk. Own a bicycle or a membership to a bike share program. Or take mass transit.

End the entitlement complex.

Re: Uber’s “Price Gouging” Is the Future of Business

#14
post #4

Earlier quoted context omitted.

If the price is artificially low taxi drivers will just stay home rather than go out and make the same amount of money as any other day while fighting traffic and dangerous road conditions. Furthermore, getting a taxi will degenerate into a lottery of being in the right place at the right time instead of going to the highest bidder (which is much more fair and forces people to re-evaluate if they really need a taxi o…

a lottery of being in the right place at the right time instead of going to the highest bidder (which is much more fair...) A lottery where everyone has an equal chance of winning is by definition fairer than a system where 98% cannot participate because they cannot afford to.

The prices are not so high that they're unaffordable in an emergency. If it's not an emergency, then we should ration it the same way we ration any other non-essential consumer good when demand exceeds supply: by raising the price.

Re: Uber’s “Price Gouging” Is the Future of Business

#15
post #14

Earlier quoted context omitted.

a lottery of being in the right place at the right time instead of going to the highest bidder (which is much more fair...) A lottery where everyone has an equal chance of winning is by definition fairer than a system where 98% cannot participate because they cannot afford to.

The prices are not so high that they're unaffordable in an emergency. If it's not an emergency, then we should ration it the same way we ration any other non-essential consumer good when demand exceeds supply: by raising the price.

I think it depends on how essential one regards the service, and on your income-dependent definition of 'unaffordable'. In bad conditions, taxi service might be considered more essential to many than it is during normal times. And I think 'eight times its normal rate' qualifies as unaffordable for most.

Re: Uber’s “Price Gouging” Is the Future of Business

#16

Earlier quoted context omitted.

Child labor and police bribery are also "market forces at work". Over the course of history we've learned that unfettered market forces can be destructive, and in order to maintain a civil society we regulate them. The modern taxi system comes from that experience. It may not be perfect, but clearly neither is the alternative if that alternative is the kind of opportunism advocated by Uber.

> Child labor and police bribery are also "market forces at work". You should be ashamed of yourself for comparing demand pricing for private transport to child labor and police bribery. > Over the course of history we've learned that unfettered market forces can be destructive, and in order to maintain a civil society we regulate them. Cheap, reliable, private transportation is not a right. Civil society is entitled…

You should be ashamed of yourself...

And you should be ashamed of yourself for either missing my point or choosing mock outrage instead of thoughtful response.

Cheap, reliable, private transportation is not a right.

Neither is the operation of a gypsy taxi fleet.

Use a regular taxi (while they're still around).

And this is the crux of the issue. Both Uber and the taxi service use the same public infrastructure to operate. Streets, police, road repair, snow removal, the list goes on. Like it or not, Uber is inextricably bound up in public infrastructure and in an urban setting it is part of the public transportation system. If it cannibalizes the licensed taxi system to the point of extinction, then it will have effectively co-opted the system for the affluent, just as I said.

End the entitlement complex.

Let's start with the sense of entitlement that leads corporations like Uber to feel they have no social obligation, even though their shareholders and officers are relieved of personal liability for their actions as part of their (government-issued) corporate charter.

Re: Uber’s “Price Gouging” Is the Future of Business

#17

Earlier quoted context omitted.

> Child labor and police bribery are also "market forces at work". You should be ashamed of yourself for comparing demand pricing for private transport to child labor and police bribery. > Over the course of history we've learned that unfettered market forces can be destructive, and in order to maintain a civil society we regulate them. Cheap, reliable, private transportation is not a right. Civil society is entitled…

You should be ashamed of yourself... And you should be ashamed of yourself for either missing my point or choosing mock outrage instead of thoughtful response. Cheap, reliable, private transportation is not a right. Neither is the operation of a gypsy taxi fleet. Use a regular taxi (while they're still around). And this is the crux of the issue. Both Uber and the taxi service use the same public infrastructure to ope…

Uber is not a "gypsy" taxi fleet. They may not be sanctioned, but they're far from unregulated.

Your idea that they have a social obligation is incredulous. Would you prohibit me from ride sharing with someone privately? Of course not! Why does an app and the exchange of money make that different?

Re: Uber’s “Price Gouging” Is the Future of Business

#18
post #14

Earlier quoted context omitted.

The prices are not so high that they're unaffordable in an emergency. If it's not an emergency, then we should ration it the same way we ration any other non-essential consumer good when demand exceeds supply: by raising the price.

I think it depends on how essential one regards the service, and on your income-dependent definition of 'unaffordable'. In bad conditions, taxi service might be considered more essential to many than it is during normal times. And I think 'eight times its normal rate' qualifies as unaffordable for most.

Unless you're dying or giving birth, I don't see how a limo ride is an essential service.

Even at 8x surge pricing (maybe $500 for a ride across Manhattan), Uber is much cheaper than an ambulance. Why are people mad at Uber and not the ambulance companies that charge insane prices for an essential service where they enjoy a monopoly?

Re: Uber’s “Price Gouging” Is the Future of Business

#19

Earlier quoted context omitted.

You should be ashamed of yourself... And you should be ashamed of yourself for either missing my point or choosing mock outrage instead of thoughtful response. Cheap, reliable, private transportation is not a right. Neither is the operation of a gypsy taxi fleet. Use a regular taxi (while they're still around). And this is the crux of the issue. Both Uber and the taxi service use the same public infrastructure to ope…

Uber is not a "gypsy" taxi fleet. They may not be sanctioned, but they're far from unregulated. Your idea that they have a social obligation is incredulous. Would you prohibit me from ride sharing with someone privately? Of course not! Why does an app and the exchange of money make that different?

Why does an app and the exchange of money make that different?

They don't. The introduction of a corporate mediator does. The idea that corporations, chartered by the government and relying heavily on public infrastructure to function, should have social obligations is simply common sense. Even individual property owners have always had social obligations with regard to the manner in which they use and maintain their property. Why do you believe corporations do not?

Re: Uber’s “Price Gouging” Is the Future of Business

#20

Earlier quoted context omitted.

Uber is not a "gypsy" taxi fleet. They may not be sanctioned, but they're far from unregulated. Your idea that they have a social obligation is incredulous. Would you prohibit me from ride sharing with someone privately? Of course not! Why does an app and the exchange of money make that different?

Why does an app and the exchange of money make that different? They don't. The introduction of a corporate mediator does. The idea that corporations, chartered by the government and relying heavily on public infrastructure to function, should have social obligations is simply common sense. Even individual property owners have always had social obligations with regard to the manner in which they use and maintain their…

> Why do you believe corporations do not?

Because if the social obligation isn't codified into law, it doesn't exist. "Morality" does not equal legal obligation.

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