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The backlash against running firms like progressive schools has begun

economist.com

11–20 of 56 posts

Re: The backlash against running firms like progressive schools has begun

#11
I agree about the open-plan thing, but for the rest, doesn't it just depend on the kind of work being done? The author mentions a study about how collaboration hurt deal-making, but that's a totally different endeavor than programming.

This always happens on these "it depends" questions. People see one thing that works and try it everywhere. Then people see that it doesn't work everywhere, and just assume it's bad. This author fell neatly into the trap.

Re: The backlash against running firms like progressive schools has begun

#12
post #3

We're open plan at Blekko and it has its plusses and minuses. Rich (our CEO) had the experience of taking an open plan group to a mix of offices and open plan that went very badly as communication dried up. At Google quad cubes were the norm, doubles were the minimum (even for VPs who in theory would need to be talking at times about material things). The benefit is it is easier to communicate, and the downside is th…

"We give everyone a pair of noise cancelling headphones as a way of shutting out the office noise."

Can't you just rent a 1950s vintage office building somewhere cheap and give your people the option? C.F. Claude Shannon (who stayed in a city centre building when his employer moved to the suburbs)[1].

I agree with others that the OA is confusing several issues (office layout and corporate goofiness).

[1] http://around.com/where-are-they-now-bell-labs/

Re: The backlash against running firms like progressive schools has begun

#13
post #3

We're open plan at Blekko and it has its plusses and minuses. Rich (our CEO) had the experience of taking an open plan group to a mix of offices and open plan that went very badly as communication dried up. At Google quad cubes were the norm, doubles were the minimum (even for VPs who in theory would need to be talking at times about material things). The benefit is it is easier to communicate, and the downside is th…

Can you describe in more detail what went wrong with the mix of offices and open-plan? That always seemed to me like the obvious compromise: an office for when you want to get away, and shared open space when you want to work together. Were the problems fixable without going fully open-plan?

For me, headphones would help but wouldn't be enough. I hate having people moving around behind me. I could have my back to a wall, but there's still a potential problem of visual distraction. I haven't had the chance to try that, but next time I'm in an open plan I'll ask for a back-to-the-wall seat.

Re: The backlash against running firms like progressive schools has begun

#14
post #2

I don't... like the author of this piece. He writes like he doesn't really understand what he is discussing. For instance, he conflates the move to open plan offices, which is seen as increasing communication within teams, but also enables an almost oppressive level of employee monitoring, with googles propensity to space hoppers. These are quite different things, coming from quite different places. Open plan offices…

I reject the implications of the dichotomy of command based and montessori based management structures, but I also think you're shrugging off some important negativities that come from open offices and flat structures. (I also really wish people would stop making statements like "they are farming black swans" when talking about these big tech companies. If black swans were farmable there would be no significance to the black swan).

Where I think the article has a good point: - These open offices are incredibly distracting, and it's not just sound, it's not a problem that can be mitigated by putting headphones on alone. In the open office at my workplace, I can see people moving; I can see who's going to meetings; I can see who's talking across the room. I think of this distraction, to use a popular new term, as a dark pattern to productivity.

I'd like to call B.S. on those who think great, creative new products come from chattering with your peers rather than working really hard. Ideas are the cheap and easy part, it's the execution that decides whether they come to fruition or not.

To me the big point about innovation, that I think you touched on and the article is wrong about, is these great ideas only happen when employees have the freedom to work hard on a side project. This is more likely to happen in a flat company, but can happen in a hierarchical one as well. Employees need to know that they can work hard on a gamble side project, and if it turns out well, will also have the freedom to integrate it with the company's product(s). That's where innovation comes from, and an open style office only slows down the work required to make an idea into a real product, and a hierarchically structured company is more likely to not allow such freedom.

Re: The backlash against running firms like progressive schools has begun

#15
post #2

I don't... like the author of this piece. He writes like he doesn't really understand what he is discussing. For instance, he conflates the move to open plan offices, which is seen as increasing communication within teams, but also enables an almost oppressive level of employee monitoring, with googles propensity to space hoppers. These are quite different things, coming from quite different places. Open plan offices…

In any case, open plan offices are less about happiness or productivity and more about saving money and accommodating high headcount growth, with some rationalization about communication after the fact.

Re: The backlash against running firms like progressive schools has begun

#16
It seems like the author is mixing the idea of an open floor workspace with a casual atmosphere at work.

I'll be the first to rail against a lot of contemporary Silicon Valley/tech culture, but running your business like 1950s IBM has nothing to do with producing a quality software/hardware product. If you don't have a public facing job, then does it matter if you wear a t-shirt and jeans to work, and have video games in the break room, etc?

"Time was when firms modelled themselves on the armed forces, with officers (who thought about strategy) and chains of command. Now many model themselves on learning-through-play “Montessori” schools."--What do you bet that the author of this piece has never served in the military?

Re: The backlash against running firms like progressive schools has begun

#17
The author is describing an office culture that is completely unconnected to actual Montessori schooling under Montessori methods.

Montessori actively encourages children to develop the capacity to disagree reasonably within teams while preserving civility. The classroom environment and curriculum encourages solitary inquiry into subjects of great personal interest. Providing quiet spaces for individual students to carry out work is a high priority in Montessori classrooms. And, in marked contrast to a hierarchical, command-and-control style education, Montessori allows a student to choose to spend hours of the school day away from the noise and bustle of the classroom and their peers working on his/her project.

Aside from considering what Montessori "actually" is, the whole premise is blown by one fact: traditional, hierarchical education systems put students in the classroom, a completely open, depersonalized space that explicitly encourages surveillance and strips away individual privacy. So, tell me again, what does the model for open-space offices most closely resemble?

I've read some excellent critiques of open-plan, non-hierarchical office culture and management styles; this was not one.

Re: The backlash against running firms like progressive schools has begun

#18
post #2

I don't... like the author of this piece. He writes like he doesn't really understand what he is discussing. For instance, he conflates the move to open plan offices, which is seen as increasing communication within teams, but also enables an almost oppressive level of employee monitoring, with googles propensity to space hoppers. These are quite different things, coming from quite different places. Open plan offices…

I reject the implications of the dichotomy of command based and montessori based management structures, but I also think you're shrugging off some important negativities that come from open offices and flat structures. (I also really wish people would stop making statements like "they are farming black swans" when talking about these big tech companies. If black swans were farmable there would be no significance to t…

"If black swans were farmable there would be no significance to the black swan" - this statement does not make sense to me. It seems reasonable to think that they are both significant and can also be sought after more effectively than through random chance. If you mean to imply that if it were possible, it would be happening already then I would just say the experiments need to run another decade before we'll have good data.

Re: The backlash against running firms like progressive schools has begun

#19
Well it seems to me that backlash against Montessori management is Montessorian in nature since no where in the article does the author imply an extreme negative pull. You know, the phrase, "Anti-Montessori management on the upsurge". Where is it? You can't be midway off midway.

Ah, just ignore me if I don't make sense .Kumbayah!(that's right just one Y)

Re: The backlash against running firms like progressive schools has begun

#20

Earlier quoted context omitted.

I reject the implications of the dichotomy of command based and montessori based management structures, but I also think you're shrugging off some important negativities that come from open offices and flat structures. (I also really wish people would stop making statements like "they are farming black swans" when talking about these big tech companies. If black swans were farmable there would be no significance to t…

"If black swans were farmable there would be no significance to the black swan" - this statement does not make sense to me. It seems reasonable to think that they are both significant and can also be sought after more effectively than through random chance. If you mean to imply that if it were possible, it would be happening already then I would just say the experiments need to run another decade before we'll have go…

Taleb's "black swan" is by definition not a repeatable -- or even predictable -- event. The metaphor loses all novel meaning if stripped of that quality.
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