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What Makes Employees Work Harder: Punishment or Pampering?

theatlantic.com

11–20 of 56 posts

Re: What Makes Employees Work Harder: Punishment or Pampering?

#11
It really depends on the the employee.

Some thrive on open-ended projects, some thrive with bite-sized chunks of work with quick feedback.

For me, as an employer, I tend to go look at their car. If it's a mess inside, then I tend to lump them in the "needs quick feedback" category.

Re: What Makes Employees Work Harder: Punishment or Pampering?

#12
This one is a bit of a puff piece...

Workers work harder in a recession. No big surprise. But I fail to see a clear link between a recession and "punishment or pampering".

The one is a general climate which makes you value your job more, and the other is an act of relationship between you and your employer. It's not at all clear whether punishment or pampering is more effective at making you value your job (or your employer) more.

I would suspect that a more valuable line of approach than looking at recession statistics (who's going to manufacture a recession to get their employees to stay?) would be to ask a parent of children whether to use the carrot of the stick. They would probably point out that:

1)All their children are different and respond differently

2)Both negative and positive feedback are needed, but at different times, and in complicated ways.

Edit: clarity of language

Re: What Makes Employees Work Harder: Punishment or Pampering?

#13

This debate has been around for half a century. It's far, far more nuanced than this article suggests. Here's the original formulation of it: http://en.wikipedia.org/wiki/Theory_X_and_Theory_Y But it's not that Theory Y is necessarily "better". It depends on tons of different variables. And there have been plenty more theories after X and Y...

On the qualities of The Atlantic's digital strategy and editorial policies:

http://nplusonemag.com/the-intellectual-situation-issue-15

tl;dr: banned from Reddit

Re: What Makes Employees Work Harder: Punishment or Pampering?

#14

This debate has been around for half a century. It's far, far more nuanced than this article suggests. Here's the original formulation of it: http://en.wikipedia.org/wiki/Theory_X_and_Theory_Y But it's not that Theory Y is necessarily "better". It depends on tons of different variables. And there have been plenty more theories after X and Y...

>And there have been plenty more theories after X and Y...

Specifically Theory Z - which can probably be summed up as "some combination of both X and Y"

http://en.wikipedia.org/wiki/Theory_Z

Re: What Makes Employees Work Harder: Punishment or Pampering?

#15
Paying attention to people who are used to being ignored makes them do more. Negative attention or positive attention, both work.

If, as management, you are ignoring your employees, you aren't doing your job well.

Negative attention can produce short term positive results, because the employee acquires focus. Long term, employees with self-respect will leave. If you can replace them with a robot, you should do that ASAP.

Positive attention can produce both short and long term positive results, but positive attention which is not earned will be converted into negative attention when the employee figures out you are not sincere. Don't be a hypocrite.

Re: What Makes Employees Work Harder: Punishment or Pampering?

#16
Punishment works "well" in the short-term AND when the job market is bad AND for jobs that are low-skill where the employees are treated as interchangeable cogs. "Pampering" - or in most cases, simply showing that you respect and value your employees - works better in the long-term, regardless of the skill level of the employees. But too many companies are focused only on the short term.

Re: What Makes Employees Work Harder: Punishment or Pampering?

#19
I skimmed the research paper and I don't think it says what the Atlantic article claims. It looks like the paper's authors think making employee-theft less cost-effective caused employees to make up the difference in their income by working harder on tasks that also generated income for the company. That doesn't mean they worked harder, just that they spent the same effort in different areas.

Assuming their model is even correct (I didn't see an attempt to test the model itself in this paper) that would mean jobs which are not associated with easy theft would not benefit from getting the big brother treatment.

But that's just my evaluation based on skimming it.

Re: What Makes Employees Work Harder: Punishment or Pampering?

#20
post #5

Neither. What's even better (at least for creative workers like programmers and designers) is autonomy and ownership.

As you said in parenthesis, this really depends on the type of job. What autonomy and ownership will you give in jobs which dont require much thinking and are mostly monotonous? In such jobs, either of those things can work depending on the nature of average employee of the company.
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