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Trext – Software that engages large groups in interactive texting
11–20 of 79 posts
Re: Trext – Software that engages large groups in interactive texting
#12good idea. wrong pricing.
Re: Trext – Software that engages large groups in interactive texting
#13Sounds like spam in an Eco package. I like the site design, the photography and you all look like nice, talented people, but I just cringe at reading about sending txt's to thousands of people. The reason for those statistics you quote (98% being read withing minutes) is because txt message are personal, 1:1, not batch sent from this spam engine.
Thanks for the feedback! A lot of the use cases we're looking at are reaching out to populations who want the messages. For example, high school students who've been admitted to a college and are looking for info on summer events; texting in for customer support... areas where bidirectionally is valuable.
Re: Trext – Software that engages large groups in interactive texting
#14I think this is an awesome idea, and the implementation of the conversation designer is beautifully simple (although it should support collapsing threads of conversation for complex interactions).
At the risk of sounding a bit harsh, anyone dismissing SMS has their head too far up Silicon Valley. Only half of the adult population in the US has a smartphone, and SMS is the best communication method for low-income, rural, and elderly communities. On top of that, something like 95% of text messages are read within minutes of being received. For the given use cases, this solution is right on.
I think the pricing is dead wrong, and there should be more emphasis on instantly signing up for free. Also, I think you should tone down the eco imagery and messaging.
Re: Trext – Software that engages large groups in interactive texting
#15Hey guys,
I was looking for something like this for a while (search ended a few weeks ago, sorry), but the pricing does seem a little steep. I'm working for a small firm (<60ppl), and while we have a pretty good budget for tools, this'd be a bit much for the ROI. One application I can see as being really useful is polling. I'd reply to a text more readily than talk to a pollster. Also, it'd be really good for getting information from populations in the developing world since they're infrastructure poor but SMS penetration is increasing. Wicked cool site and best of luck. If we have another use case for you guys I'll see if we can use it.
Re: Trext – Software that engages large groups in interactive texting
#16I really like this idea, but the pricing (to me) is astronomical. I'm guessing I'm not in your target market, though. That is, someone who would use this for say, RSVPs to church events or something. Though, your demo would tell me otherwise. I'm a little confused about market fit, I guess.
We've been getting mainly B to E interest and our major competitors in those markets have starting plans of $1000/month. But we're interested in feedback. How would you revise the pricing?
Re: Trext – Software that engages large groups in interactive texting
#17Good job on the launch! I'll second what jeremymcanally said: the pricing seems absolutely out of control. Other than that, its an interesting concept. Best of luck to you guys.
A couple of UI problems I noticed:
I keep my secondary monitor vertical—which makes your banner image look like this: http://imgur.com/3MGDYel,sxRuvJY#0
Also, the text on the first section below the banner clips a bit: http://imgur.com/3MGDYel,sxRuvJY#1 (but only on my vertical screen).
Re: Trext – Software that engages large groups in interactive texting
#18Hi, congratulations to the launch. A little bit of nitpicking on the site UI: The most prominent button is the "Get trexting" button. Once someone clicks it, there is no further info about the product and no way back. The logo won't take you back to the product page and the signup alone might be a blocker. Cheers
Oops! Thanks. Just added a link back from the signup page.
Re: Trext – Software that engages large groups in interactive texting
#19I think this is an awesome idea, and the implementation of the conversation designer is beautifully simple (although it should support collapsing threads of conversation for complex interactions). At the risk of sounding a bit harsh, anyone dismissing SMS has their head too far up Silicon Valley. Only half of the adult population in the US has a smartphone, and SMS is the best communication method for low-income, rur…
Thanks for the feedback. We strongly believe in the accessibility of SMS. We're actually working on the collapsing threads feature. We'll make the free trial more evident. Our initial customers haven't objected to our pricing, maybe we're getting lucky. Why should we revise it?
Re: Trext – Software that engages large groups in interactive texting
#20I really like this idea, but the pricing (to me) is astronomical. I'm guessing I'm not in your target market, though. That is, someone who would use this for say, RSVPs to church events or something. Though, your demo would tell me otherwise. I'm a little confused about market fit, I guess.
We've been getting mainly B to E interest and our major competitors in those markets have starting plans of $1000/month. But we're interested in feedback. How would you revise the pricing?
My issue with pricing isn't the lower plan really, 60 doesn't seem so much, but the 10,000 text max plan seems to be too low for a lot of useful applications of this software. If I want to reach a 10,000 person incoming freshman class at a university then I would need to buy multiple plans just to serve them a multi-question conversation. The other thing is that you could provide higher priced (i.e. well over 1k plans) with TONS of texts available, and maybe subsidize the lower plans to increase first time adoption and increase the odds of being used for a bigger project/campaign/effort.