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5M users in 4 months. How hike plans to win the global messaging space

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Re: 5M users in 4 months. How hike plans to win the global messaging space

#11
post #3

Business model: cover the cost (a loss) of sending SMS, and sell advertising once it is big enough.

Not really. We don't believe ads are the best way to monetize. And anyways, why create a beautiful UX and then plaster ads on it? We'll start looking at that once we hit a certain critical mass, but in much smarter ways. Right now, all focus is on growth and engagement. PS: I'm the growth hacker at hike.

Tell your marketing team that your home page video is hilariously lame, and unrealistic.

Re: 5M users in 4 months. How hike plans to win the global messaging space

#12

Business model: cover the cost (a loss) of sending SMS, and sell advertising once it is big enough.

Whatsapp was created because telecom operators have crazy pricing for SMS (5000% profit margin last time I heard). So, people saved on money and limitations (India has a 100 message limit/day) with their data pack. Hike wants to create an app that goes back to the SMS model where they pay the charges, not the users. They use a mass SMS gateway which is much cheaper. Using mass gateway also means the users must opt ou…

We would ideally love to have all users connect through data, but more than 80% of the 900 million mobile users in India simply don't have a mobile data connection.

Hence, if we are to achieve our goal of enabling universal communication among all our users, we have to offer SMS as a fallback channel.

And it also gives us a massive differentiating edge over other apps, so why not.

The whole "users opting out of the DND registry" is something that's controlled by TRAI, the Telecom regulatory body of India. We have no control over it.

It's not the ideal flow we'd like to offer users, but we've to work with what we have.

We're funded by the group which also backs a large telco in India, but we're separate companies.

Re: 5M users in 4 months. How hike plans to win the global messaging space

#13
post #5

Earlier quoted context omitted.

Growth hacker, eh? Tell me one thing: how do plan to recover the cost of sending the sms? You cant really call it growth when you are losing money on every user.

Well, to enter and grow so fast in such a competitive space, you've to differentiate yourself from your competition. Our differentiators are: 1. A beautiful UX/design 2. The ability to message everyone through hike/SMS #1 works everywhere and has driven growth for us globally. #2 combined with #1 gives us a compelling proposition for Indian users, the first market we intend to dominate. It's very powerful for a marke…

All the best!

Whatsapp doesn't do sms. Users who receive hike signed smses might eventually move on to hike. So eventually more users will mean less costs for hike. That sounds like a viable business model.

The sms differentiator is good. All hike has to do is bear the costs of smses until most users are on hike and hope that the competition does not start offering the same service. Do you have any patents which can help you?

Re: 5M users in 4 months. How hike plans to win the global messaging space

#14
post #13
post #5

Earlier quoted context omitted.

Well, to enter and grow so fast in such a competitive space, you've to differentiate yourself from your competition. Our differentiators are: 1. A beautiful UX/design 2. The ability to message everyone through hike/SMS #1 works everywhere and has driven growth for us globally. #2 combined with #1 gives us a compelling proposition for Indian users, the first market we intend to dominate. It's very powerful for a marke…

All the best! Whatsapp doesn't do sms. Users who receive hike signed smses might eventually move on to hike. So eventually more users will mean less costs for hike. That sounds like a viable business model. The sms differentiator is good. All hike has to do is bear the costs of smses until most users are on hike and hope that the competition does not start offering the same service. Do you have any patents which can…

Spot on. Thanks.

We do have a pending patent application for the same.

Re: 5M users in 4 months. How hike plans to win the global messaging space

#15
And all this with spamming!

No offence with them but I've been spammed like anything by them. It has happened with lot of my friends. When they install app, it sends texts to ALL contacts without permission prompting to install the app!

And this has been #1 reason I did not install it.

Re: 5M users in 4 months. How hike plans to win the global messaging space

#16

And all this with spamming! No offence with them but I've been spammed like anything by them. It has happened with lot of my friends. When they install app, it sends texts to ALL contacts without permission prompting to install the app! And this has been #1 reason I did not install it.

What makes it more shady is that they are funded by Bharti Softbank. Bharti manages Airtel, one of the big telcos in India. So maybe, they want more people to use Hike and maybe sell over some data to Airtel. Since they are spamming, their privacy policy needs to be combed over too. Also, the article looks like a PR piece for SF expansion, and to generate American funds.

Re: 5M users in 4 months. How hike plans to win the global messaging space

#17
post #16

And all this with spamming! No offence with them but I've been spammed like anything by them. It has happened with lot of my friends. When they install app, it sends texts to ALL contacts without permission prompting to install the app! And this has been #1 reason I did not install it.

What makes it more shady is that they are funded by Bharti Softbank. Bharti manages Airtel, one of the big telcos in India. So maybe, they want more people to use Hike and maybe sell over some data to Airtel. Since they are spamming, their privacy policy needs to be combed over too. Also, the article looks like a PR piece for SF expansion, and to generate American funds.

My experience with Airtel has been good till now. They provide good service and in fact are the best network providers in my area. But the tactics are very shady of course.

However, I don't think they will get much users. Most of people around me are entrenched in WhatsApp and those who want to try something new get Cubie(I use it as well, it does not spam!)

Re: 5M users in 4 months. How hike plans to win the global messaging space

#18
post #5

Earlier quoted context omitted.

Growth hacker, eh? Tell me one thing: how do plan to recover the cost of sending the sms? You cant really call it growth when you are losing money on every user.

Well, to enter and grow so fast in such a competitive space, you've to differentiate yourself from your competition. Our differentiators are: 1. A beautiful UX/design 2. The ability to message everyone through hike/SMS #1 works everywhere and has driven growth for us globally. #2 combined with #1 gives us a compelling proposition for Indian users, the first market we intend to dominate. It's very powerful for a marke…

I think we must include where you are growing as a factor of the discussion. The Indian consumer does not have a very high purchasing power. This means that the average Indian must focus on covering his/her basic needs, rather than buy luxury items. Your app falls manages to squeeze in by allowing Indians to send SMS without incurring into any cost. You are simply buying your way into their phones in order to get a fair amount of downloads in a short time. The issue with this tactic is that you can only spend so much. Time will come for you to stop paying for the SMS. By then, your funds will not increase. The rate at which you are spending them will only decrease by n amount. You cannot count on an UI to battle this issue. A pretty UI is nice, but doesn't matter if your users cannot use your app. I do reason that you will start advertising in order to level out the financials a bit. Something that wont really do a lot for you, due to the low purchase power of the local consumer. On the other hand, this seems like an app built to be acquihired. Something with which I have no issue. Companies engineered to be acquihired solve a problem, and are a fair way for another company to simply buy researched and developed products.

Anyhow, I'm just talking business. I wish your team good luck. I really want India to move forward in tech. This might help achieve that.

Re: 5M users in 4 months. How hike plans to win the global messaging space

#19

And all this with spamming! No offence with them but I've been spammed like anything by them. It has happened with lot of my friends. When they install app, it sends texts to ALL contacts without permission prompting to install the app! And this has been #1 reason I did not install it.

I can testify to this as well. The irony is that they're using Whatsapp to spam me :D

Re: 5M users in 4 months. How hike plans to win the global messaging space

#20

Business model: cover the cost (a loss) of sending SMS, and sell advertising once it is big enough.

Ads destroy the experience. No point spending so much time on design and then shoving ads in there.

Short answer: No. We won't monetize through ads

(Creator @hikeapp)

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