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Google Works on Launching Retail Stores

online.wsj.com

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Re: Google Works on Launching Retail Stores

#11

Tried to find a link that can bypass the paywall. Didn't exactly succeed, but here's the body of the text that I got from their mobile site via google search: --- Google Inc. has been developing plans to launch retail stores in the U.S., said people familiar with the matter, in another sign the company is studying Apple Inc.'s playbook for building a consumer-electronics brand. The stores would likely sell Google-bra…

We really need a [pay wall] tag on HN. I can't help but wonder how informed a discussion is on an article many may not have been able to read in the first place.

I'm using Murdoch Block[0] for Chrome, which i believe exists a Firefox version of as well. Coincidentally, it stops me from visiting most pay-walled sites.

[0] https://chrome.google.com/webstore/detail/murdoch-block/moep...

Re: Google Works on Launching Retail Stores

#12
post #9

If Google opened retail stores then that would give users a point of contact for support issues in general. How would they respond to issues with their non-physical goods? Right now they hide behind their website and respond when they please. But with a retail store I think that philosophy degrades quickly. This would make it easier for consumers to hold someone accountable.

Seriously! Lack of customer support is one of the worst things about Google. I don't know how many times I've had a question about a Google product and their forums either don't have an answer, have contradictory answers or someone's uninformed guess about what the answer could be.

Re: Google Works on Launching Retail Stores

#13
I wonder if Google could offer special services at these stores beyond just retailed goods. What if they brought in a high capacity fiber line for every store? Bring in all your photos and videos and they can upload them in minutes for you. Wouldn't make for a bad wifi lounge either.
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