11–20 of 28 posts
It's as it should be: http://marketingland.com/why-im-glad-google-play-gives-devel...
"We can better service them by being able to refund them, look up order status issues, and potentially contact them with issues they may have." Order status issues for apps? Giving developers the option of contacting users regarding issues is alright ... giving every developer of every app I installed my private phone number is NOT (in my personal opinion).
There are some records with only the zip/country & fake email (xxx@checkout.google.com)
But there are definitely some records with full name, full address, phone,
e.g. (format only)
John Doe
101/A, 2-14, Queen Road , Hong Kong .
HONG KONG ISLAND
HONG KONG
1234 5678
johndoe@example.comSame thing happens if I sell something in a real or internet shop. Why is this so surprising?
One of the reasons I prefer to buy my software through the Mac App Store instead of at some random developer's website is because I want to limit the number of businesses that have my personal information. Large companies are bad at keeping customer information safe, but I don't even want to think about how individual developers store it.
It's as it should be: http://marketingland.com/why-im-glad-google-play-gives-devel...
"We can better service them by being able to refund them, look up order status issues, and potentially contact them with issues they may have." Order status issues for apps? Giving developers the option of contacting users regarding issues is alright ... giving every developer of every app I installed my private phone number is NOT (in my personal opinion).
How about:
- the download failed, did I actually purchase it?
- has my refund been processed (note that the current setup lets developers have refund policies that are more generous than the Play Store's 15 minutes)?
- did transferring my purchase from another app store work (which often comes up if a developer leaves the other store)?
- why isn't my in-app upgrade working (could be a code bug, could be a processing bug on the in-app purchase, etc.)?
- ...
It's as it should be: http://marketingland.com/why-im-glad-google-play-gives-devel...
"We can better service them by being able to refund them, look up order status issues, and potentially contact them with issues they may have." Order status issues for apps? Giving developers the option of contacting users regarding issues is alright ... giving every developer of every app I installed my private phone number is NOT (in my personal opinion).
That's... that's not what it is. It's every app you've PAID for. I would argue that giving people you've given money to direct access to be able to fix issues for you if they come up is a benefit.
Same thing happens if I sell something in a real or internet shop. Why is this so surprising?
That said... maybe there's something to this. Apple has shown that a different model can work, that isolates the buyer from the seller. Is that a good or bad thing? I think there's an interesting discussion to be had here, but this "privacy" nonsense has to stop.
Same thing happens if I sell something in a real or internet shop. Why is this so surprising?
Exactly. Twenty years ago, the idea that someone from whom you purchased a product might (gasp) know who you are would have been obvious. Even once the web arrived we all dutifully typed our credit card and contact info into every online purchase, and no one cared. Now all of a sudden it's "revealed" that Android app vendors have the same info (broadly -- they don't get credit card numbers) and it's a "privacy" conce…
In some ways, I see this as a breach of trust; I can trust Google with some of my data but I dont think every app developer is worthy of even a certain percentage of that trust.
Earlier quoted context omitted.
Exactly. Twenty years ago, the idea that someone from whom you purchased a product might (gasp) know who you are would have been obvious. Even once the web arrived we all dutifully typed our credit card and contact info into every online purchase, and no one cared. Now all of a sudden it's "revealed" that Android app vendors have the same info (broadly -- they don't get credit card numbers) and it's a "privacy" conce…
I am surprised to hear you refer to this as "privacy nonsense"; things like a name and address are obviously identity related information. As such, any identity related information has to have privacy concerns. In some ways, I see this as a breach of trust; I can trust Google with some of my data but I dont think every app developer is worthy of even a certain percentage of that trust.
Holding this particular kind of transaction up as (no joke: your words) a "breach of trust" is just ridiculous on its face. So much so that frankly I suspect this is just yet another "Apple vs. Google" flame war in clever disguise.
Again, I agree there's an interesting discussion to be had about this stuff. But only if you give up the absurd absolutist flaming.