My Gmail account got hacked. Google won't help. I need your advice.

Post by codingfounder » Sat, Jan 26, 2013, 4:22 PM UTC

lazloth wrote: post #10

See @ http://nakedsecurity.sophos.com/2011/06/02/how-to-stop-your-... Bullet list includes Account Security: Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password] Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and recovery e-mail address] Potential Spam: Settings -> General -> Signature [m…

Thanks lazloth. I've already read all of those threads and taken those measures to protect my account in the future, almost all of which I was already doing before my account got hacked.

I only turned to HN because none of this helped me track down the cause of the breach in the first place. But I appreciate your help.

Post by axelfreeman » Tue, Feb 05, 2013, 1:38 PM UTC

codingfounder wrote: post #9

thebeefytaco wrote: post #8

Click the Details link next to the Last account activity line at the bottom of any Gmail page. That will give you a list of IPs signing into your account. I get a lot of those failed delivery messages though because I have my own domain via google apps. Someone scrapped my mail domain and fakes it in the headers, but I get the actual replies because I have it set so all addresses on the domain go to me.

As I noted in my post, I have already looked at the login activity list, and there's nothing other than my own IPs and sessions. I have a similar domain via google apps setting that you have. I just don't understand how they got hold of my contacts, and don't know what I can do to prevent them from spamming my contacts again.

Please check your pc. Is your OS, browser and browser-plugins up-to-date? Is there a browseraddon you haven't installed? Make a full virus scan.

Re: My Gmail account got hacked. Google won't help. I need your advice.

Re: My Gmail account got hacked. Google won't help. I need your advice.