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“It works better in the app”

shkspr.mobi

11–20 of 496 posts

Re: “It works better in the app”

#11
Then you have other sites/companies that go the opposite way: having functionality that is App-only. As an extreme example: my health insurance provider in Spain (Alan) is app-only. They don’t even have a website one can use. It is maddening for those of us who always prefer desktop over mobile.

Re: “It works better in the app”

#13

Feels like this field has become a lot about doing the easy, visible parts, getting a month of attention, maybe a promotion, then moving on to the next "new project". Meanwhile, the people who stay behind and actually make these half-finished apps work properly, maintain them and deal with all the boring problems rarely get the same credit or benefits.

Then let the app die on the vine for a while and ultimately abandon it a couple years later.

Re: “It works better in the app”

#17
I recently decided to use my google calendar to track my mood, as part of my CBT therapy.

What baffles me is that, there's no way in the web app to assign a default calendar for new events. When I create a new event on the web, I have to scroll through all the calendars that I have and choose the one that I want every time. Meanwhile, in the mobile app, I can simply tap on a new block, the event window appears, and the selected calendar defaults to what I used for my last added event.

Re: “It works better in the app”

#18
It made even sadder by the fact that often the "app" is more or less just webview.

More and more I'm giving up on apps, and online self-servicing as the structures and scope of what either one can do is increasing narrowing. It's much much easier to just call these days (fortunately AI answering the phone is still not prevalent). Customer service will obviously inform you that "You can just our self-service solutions in the future", even if you literately just called in because you can't due to inflexibility and options you don't understand.

Also "you can manage it from your phone" is not the sales pitch it once was, because it's no longer the entire truth. You can in fact ONLY manage it from your phone. If whatever you're selling requires an app, chances are that I'm not buying and if it's a service, I will seek out your store or staff and make them do it for me.

Re: “It works better in the app”

#20
It’s a shame the web was so slow to adapt to this new mobile world. When it all started things like offline capabilities were very difficult to do on the web and native development felt necessary. These days the web can actually do a lot… but it’s too late. People expect to find something in the App Store, pinning a web site to their Home Screen is just not something they know they can do. So a lot of people waste an enormous amount of money on three different implementations for, often, simple CRUD operations.
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